Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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I used to be 100% willing to tell everyone about Trupanion.
I used to be 100% willing to tell everyone about Trupanion...but now not so much...if I were to start over with a new puppy, I would really search for a better plan...your costs going up each year is not fair for us that have had our animals with you from the beginning of their lives...so I feel you have not been loyal to us...so my loyalty to you is greatly diminished.
Insurer: Trupanion
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I believe in this insurance as a long time pet owner who’s unfortunately experienced high vet bills for sick pets in the past!
I believe in this insurance as a long time pet owner who’s unfortunately experienced high vet bills for sick pets in the past! Will never be without it! Also customer service is fantastic, very friendly & informative!!
Insurer: Trupanion Canada
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Very expensive and always looking for ways not to pay the claim.
Very expensive and always looking for ways not to pay the claim.
Insurer: Trupanion Canada
By:
Always very helpful and personable.
Always very helpful and personable. I haven't used the insurance yet, but, I imagine it would be just as easy.
Insurer: Trupanion
By:
Graham immediately asked me how “Chase and Breena” were doing which I thought was a nice touch from a company.
Graham immediately asked me how “Chase and Breena” were doing which I thought was a nice touch from a company. He quickly took my new debit card info and was very polite. I’ve always had great customer service from Trupanion. I really appreciated getting the initial info from your agent but then not bombarded with emails about signing g up. I had to figure out our budget and then I got back in touch. No pressure which I highly value for a new service.
Insurer: Trupanion
By:
I've never had a claim so don't know how well that works.
I've never had a claim so don't know how well that works. The premiums went up a few times.
Insurer: Trupanion
By:
Because we have researched plans & TruPanion is by far the best
Because we have researched plans & TruPanion is by far the best
Insurer: Trupanion Canada
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I've been very happy with my service.
I've been very happy with my service. Not thrilled with the big price increase this year, but overall very happy
Insurer: Trupanion Canada
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The insurance price keeps going up every year and now there is no cap on how much it goes up.
The insurance price keeps going up every year and now there is no cap on how much it goes up. We had an increase of 26% this year for a dog insured as an 8-12 month old puppy. Not happy with these increases and I would definitely not recommend your company to anyone because of this, eventhough we have not had any issues with the coverage or claims.
Insurer: Trupanion Canada
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Trupanion has been an absolute saviour over the years.
Trupanion has been an absolute saviour over the years. They're easy to contact, fast and convenient with claims and have always been transparent with what they cover. We have been with Trupanion for four years (and a number of surgeries) and have never had a proper complaint. The only downside to our insurance is the large jumps in monthly payments every year that they associate with increased billing across the province.
Insurer: Trupanion Canada
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