Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
Other Categories
Pets Best Continues to Impress
Pet's Best continues to impress. After just submitting claims for bladder stones surgery and follow up, we found that our pup had a mass on his thyroid which needed to be removed. Pets Best covered the consult, the surgery and post-op follow-up all per the policy. The premiums continue to go up as the dog ages, but I believe that they have been worth it. As this is our first dog, I wasn't even sure about buying pet insurance and many people told me it was not needed, but every Vet I've been to has told us what a smart decision it was, and Pets Best continues to prove them right. We may need to have follow up cancer treatment for our dog, and having Pets Best really does help to make decisions about our dog's care easier. Thank you Pets Best.
Insurer: Pets Best
By: Vincent
Best in Class
Can’t see how anyone can complain about their coverage, price or customer service. My experience has been fantastic. 5 STARS
Insurer: MetLife
By: Juan
Please stay away from Pets Best I insurance
Pet’s worst insurance. You pay Les for policy but you had nothing in return. They find way to reject your claim. Please don’t waist your time and money- stay away from this insurance company.
Insurer: Pets Best
By: Roman
The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
Insurer: Pets Best
By: Donna
$$$ - Fetch can change policy yearly.
When we signed up, our fee was 35/month, 500$ deductible with 80% covered. Our dog had two claims, acl tears on back legs. After the first claim, they increased slightly (monthly amout), and after the 2nd claim, they increased deductible by 500$ to 1000$, decreased coverage by 30% to 50% from 80% and decreased fee by 20$ a month. After a closer review of the policy, it states that Fetch can chance the policy EVERYTIME it renews, so yearly. We can't even go to another insurance company now because of her preexisting conditions.
Insurer: Fetch Canada
By: Rebecca
seizures galore
Over a period of 1 year & 1/2 our cat had multiple seizures and eventually wasted away because he would not eat. The last few weeks of his life were with a feeding tube. Trupanion never questioned the procedures used ,and they were many, and their online payment system made paying simple and trouble free. I had chosen Trupanion specifically because there was no limit to their insurance with a very reasonable premium. Other companies no limit policies cost 3 times as much.
Insurer: Trupanion Canada
By: Richard
Don’t buy aspca insurance
At first it was ok. My policy says 80-90% return back. last few claims I’ve received about 40% back they have every excuse mostly they say customary charges. But I’ve been to a few different vets and they say they all charge to much so they can’t pay me. So I reported them through a complaint.
Insurer: ASPCA
By: Carlena
Hiked fees WITHIN first year!
They tried to increase our premium by almost 30% before our first year was finished. They blamed inflation. Additionally we took our dog to the vet because it looked like he had itchy ears - the vet found nothing wrong, but because we ASKED it became an umbrella pre-existing condition and so all ear/eye issues would be denied coverage going forward.
Insurer: Trupanion Canada
By: PC
So far-So good
After the first year of our dog’s life I realized I’d better get pet health insurance. He suffered from weird allergies and I read that Irish Wolfhounds can be prone to strange illnesses and early death. I chose ASPCA because the premiums seemed fair. I decided on paying a little extra for the 90% back. All I can say is that this company has been there for us every time he’s had weird lumps or hurt paws or infections. You see, having a 200 lbs. dog, vet bills are much much higher. There is at least 3 times the amount of medication needed. I don’t have the maintenance kind of insurance but this company has been there for us every time he’s been sick or injured. He will be 5 years old soon and I will never be without ASPCA.
Insurer: ASPCA
By: Angela
PPU Always Comes Through
We've been using PPU for several years. We have 13 pets (4 dogs and 9 cats), all have pet insurance with PPU. We have had a three major knee surgeries covered so far on our dogs/ Not once did I have an issue getting our claim covered. We have 80% coverage so the last $5500 operation in March 2024 cost us $1000 because they covered the remaining amount.
Insurer: Pets Plus Us
By: Ian