Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Having pet insurance has helped us multiple times.
Healthy Paws is a wonderful pet insurance company! They have been so easy to work with. Claims are all very easily submitted on the portal through their website. You just upload the itemized invoice and the medical records you receive from your vet. The turnaround time to have check in hand or direct deposit is 10 to 14 days. Your pet will need to have a medical exam around the time you get the insurance. Most (if not all?) pet insurance companies do not cover claims related to pre-existing conditions. But don't let that stop you as they do cover a lot that can happen in an animal's life...Accident, injury, or illness (not involved with pre-existing). Depending which plan you go with is how much the monthly bill will be. You can easily play with the tool on their website to find out what works for you with regards to percentage payout and deductible and the monthly fee. We have been insured with them since we got our two rescue pups, Lainy and Jerry, when they were approximately age 1 and 2. At the start, I think we paid around $85/month combined. They are now 8 and 9 years old, and it is now about $100/month combined. So if you only have one pet, depending what plan you choose, likely your monthly will be somewhere between $30-$60. In 7 years, we have had two major incidents with Jerry as well as several tests to evaluate elevated liver values. Lainy has yet to have a claim. I am so thankful we have had insurance! The first major claim was an accident where he was hit by a car in 2020 and it was a no brainer to take him to emergency as we had insurance. The second major claim was July 2024 where we woke up in the morning, and he suddenly couldn't use his back left leg. By the end of the day, he couldn't use either of his back legs. It was a no brainer! We have insurance and he needs help. We immediately went to emergency. After x-ray, they sent him home with pain pills and a referral to neurology. The next day with no real change, I contacted neurology and they said they only take same-day emergencies and to send them a video of him. Well, they admitted him the same-day. He had an MRI and after discussion of costs (many thousands of dollars) and the plan, he was off to back surgery as he had IVDD, Intervertebral Disk Disease, a disc protruding 50% into his spinal cord. 6 to 8 weeks post-surgery, expectation is 90% recovery with only 10% chance of relapse. Great news! While home recovery has not been easy for me or Jerry, it was well worth it. In these four weeks as I write this, he has returned his ability to walk and go to the bathroom on his own. His tail is wagging and his spirit is strong. We are bonded together stronger than ever. He has a new stroller he loves so we can still go out on long strolls and smell the fresh air and pop out of the stroller to explore on the ground for his mini walks. The length of time allowed for walking will continue to increase. I am so thankful we had insurance as this made our decision to have the surgery a possibility. I highly recommend getting and keeping pet insurance. This makes handling major health events so much easier. Our pets truly do become family and having insurance makes caring for them, especially into their elder years, so much easier. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Lisa
Easy to file claims. Great company
We have a small dog that we have insured with Pets Best for several years. It is very easy to file claims. The explanation of benefits is easy to understand. The cost is reasonable and the increases each year make sense with her increasing age. When I called to speak to an agent he was easy to understand, professional and very helpful. I recommend them highly.
Insurer: Pets Best
By: Elaine
Great insurance
I’ve been using this insurance for 3 years and I’m VERY happy with the service. Easy claim process, quick reimbursement, many options for plans and coverage, clear information, good communication. Highly recommend.
Insurer: ASPCA
By: Elizabeth
Insurance worth it
My 15 year old cat has had his shares of emergencies. The last emergency he had was pancreatitis. We were out a few thousand dollars. Metlife came to our rescue and reimbursed 90% of the claim. Also, they reimburse me for his medications for chronic conditions such as arthritis and inflammatory bowel disease. I've had insurance on him for many years and I would never do without it. Metlife insurance has been a good choice for me.
Insurer: MetLife
By: Christin
Latest 1 comments
These fake 5 star reviews are rediculous
BEWARE!!!!!
Really loved Petplan before Fetch purchased the company. Without warning I was dropped from 80% reimbursement with a $500 deductible to a MEASLY 60% with a $750. NOT what I signed up for & NOT something I'd waste so much $$$ on - I pay annually, have had consecutive insurance on my dogs for over 8 years with no lapse... what a slap in the face. Canceling my policy & going to Leomade. You shouldn't have to worry about these things. What if your auto insurance dropped you from $100k/300k down to $25k/50k + increased your deductible without your consent or knowledge? They wouldn't. It's illegal!
Insurer: Fetch
By: Erika
Well worth the switch
Our two senior large dogs are insured through MetLife, previously with Pets Best (which I’ve also reviewed favorably). Everything takes about 1.5 times as long with MetLife, but after the initial pains of transferring over documentation, I have absolutely nothing to complain about. Claims are clearly and cleanly processed, and any questions along the way can be quickly addressed with a simple phone call. After the switch, our dogs have a much more generous policy at an even lower cost.
Insurer: MetLife
By: Jason
Latest 1 comments
Fake 5 star reviews all over this site
Tibia Fracture in my Senior Cat
I Had to take my 16year boy to a Board Certified Surgeon to have a fracture repair which is very costly. approximately $7000. It was hard to come up with the funds up front but I managed and got remburssed very quickly!!! I was expexting to have to wait about a month for the funds back but they where much faster and it only took a week!!! This was a HUGE realife as I had to borrow the funds from friends and was able to pay them all back ASAP:) Without pet insurence this would not have been possible at all!!! THANKYOU
Insurer: Pets Plus Us
By: Jaimie
Bought through employer benefits program
I've had two claims since we started this up about 2 months ago. On the first one the claim was processed super quick, and paid out after the deductible was met. Seems relatively inexpensive, and the claims APP is super easy to use.
Insurer: MetLife
By: Shawn
They’ll take your money for years and not pay
When you buy insurance for your pet, pay premiums for 4 years on 3 cats you’ve had for 9 years since kittens, have one of them come down with a medical emergency and feel confident about having insurance for just such emergencies, and then have Healthy Paws not pay a penny. Then you just got robbed. We’d have been better off just squirreling money away than to throw it away for insurance that doesn’t pay specifically what it’s for. These guys are thieves.
Insurer: Healthy Paws
By: David
Latest 1 comments
We’re sorry for any frustration during the processing of your claims. As per the policy we require full medical records for all enrolled pets in order to process claims, this includes a copy of the required enrollment examination. Once full records are received (typically we ask for them when you file your first few claims) we then keep them on file for future claims processing. After thoroughly reviewing your account, while there were some records on file for your pet, we did not have their complete medical history (records dated from the time he joined your family through at least enrollment). This is why we continued to request those medical records. Our team worked with a senior claim processor, to utilize a visit from 2020 as the enrollment exam to process your claims, even though we did not receive any additional records from that time. Your claims have all been completed and approved for payment.
Best Pet Insurance!
ASPCA has been the BEST pet insurance! With Rolo's various sicknesses and unavoidable emergency vet visits, I had so much more ease during these times knowing that ASCPA would take care of everything quickly and with great care. This has been the biggest life saver financially - I cannot recommend them more!!!!
Insurer: ASPCA
By: Erin