Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Excellent coverage and customer service
I am so happy that I decided to purchase pet insurance for my two dogs. While, we always hope to keep our dogs healthy with regular check-ups sometimes accidents happen. Such a thing happened with my 3-year old cocker spaniel. She and my other dog got into a bottle of Advil. The cocker ate some and was very sick. I had to rush her to emergency vet and the two night three day stay was quite expensive. Met Life paid my claim within two weeks and reimbursed most of the claim (less deductible). I'm grateful that I have Met Life Ins or I may have had to make the decision to put my dog down over an accident. I am now a loyal customer for life!
Insurer: MetLife
By: Donna
Fast and Easy !
My poor kitty had vomiting and dehydrated and was seen in the emergency room. My claim was quickly and easily filed and reimbursed. I almost didn't believe how easy it was! No catch or small print to get out of paying the claim. I even signed up my second cat for a policy too because it was so easy and reasonable. Thank you!
Insurer: Lemonade
By: Ruthann
Denied, stall, more information, need more records, need vet verification, didn't get the email, didn't hear back from the vet, ect, ect
All they do is burn you down until you give up trying to get reimbursed for your claim and vet bills. I could have saved the $28,000+ paid into my Fetch plan and used it for the $10,000 in bills I paid out of pocket for worthless insurance. I think I've only got $364 reimbursed so far. Our Dog developed a immune deficiency disorder that has been paid for out-of-pocket over the last several years. We have also kept up on all her wellness visits, shots, and accidents she has gotten into over the years,
Insurer: Fetch
By: Richard
Excellent Pet Insurance
I recently had to take my dog to a hospital for an emergency visit which cost a lot, and I am so grateful for the quick and efficient service from Healthy Paws. They processed my claim promptly and reimbursed me for the payments I made at the hospital. It's a relief to have reliable coverage for such unexpected situations. Highly recommended!
Insurer: Healthy Paws
By: Olga
Great
This insurance is great! I have both my dogs on it and they have probably saved thousands of dollars. I feel better having them knowing that I don't have to stress as much going to the vet.
Insurer: ASPCA
By: Kira
DONT WASTE YOUR TIME WITH THIS COMPANY
Get a different pet insurance company. MetLife does NOT approve your claim even after soap notes from the Vet, proof, receipts, etc. MetLife collects your monthly payment without providing any services. Seriously the worst pet insurance company. You lose money here rather than getting help for your pet. Don’t waste your time here.
Insurer: MetLife
By: Leilani
Owner
MetPet insurance is very good but pricey only because I have full reimbursement. My only complaint is that is went from about $67 to $92. Maybe the more costly the plan, the better the service who knows but I have never had an issue when submitting my claims or getting reimbursed. I submit and get my reimbursement in about 5 days. They never asked me for paperwork from the previous vet. I have had this MetPet for almost 2 years. My dog goes about two to three times a year depending and I have never had an issue. I get reimbursed for his flea and tick medicine and also the medication for heart worms. MetPet offers a lot of additional benefits. Good but pricey….think I will keep it for a while longer. I am a satisfied customer. Thanks MetPet.
Insurer: MetLife
By: B
Pets Best Insurance is the Best
I am very pleased with my insurance coverage with Pets Best. I purchased the Wellness and the Illness coverages to make sure my little girl gets the best treatment. I chose the 90% reimbursement and no limit on the regular coverage, at less than $100 a month my girl is completely covered from head to tail. Pets Best paid my claim fast, their service is awesome, their people are wonderful, helpful, courteous and friendly. All of which makes for a great experience when you have to use your insurance. I will keep Pets Best. It is definitely one of the best insurance carriers for animals. If anyone needs insurance for their pets, you should check out Pets Best.
Insurer: Pets Best
By: DIANE P
Easy to claim
My pup was diagnosed with a heart issue when you she went in to be spayed. Special tests were needed as well as expensive medication and a cardiologist. We went with the 80% coverage and every claim was covered and paid quickly. The price of the insurance was reasonable compared to the one that my vet had set up for instant claim in the office. Claiming is simple and I have to do it for my own medical too so not a big deal.
Insurer: Pets Plus Us
By: Janine
6+ Years with Healthy Paws and Very Pleased!
I have had Healthy Paws for my pets for close to 7 years now. We have a $500 deductible and 90% reimbursement rate. In 2020, my long haired dachshund landed herself in the ER when her gums turned blue and she collapsed. The vet bill turned out to be somewhere around $3,500. HP reimbursed to the levels I stated above and I could not have been happier. As they tried to figure out what caused my dog to collapse, they wanted to order more tests, and I gladly said yes knowing I had such great coverage for her. Next up, my cat developed heart disease at the relatively young age of 2 and had to get regular cardio exams and medications. HP was great here too, as we hit our $500 deductible each year and then I’d receive reimbursements for the services my cat needed that went above this cost. In September 2023, my other dachshund became paralyzed and had to undergo emergency spinal surgery for IVDD. This is the main reason I got pet insurance in the first place. Since then, my dog recovered well, and then herniated another disc, had surgery again, and HP reimbursed to our levels BOTH times. The surgeries were pretty much life saving for my dog, as the chances of her walking again without either surgery was extremely low. In my policy, HP does not cover wellness exams or specialty vet exams, and the cost has increased somewhat every year. Even with these two points, I am still confident in my choice and repeatedly pleased with the service we have from HP Paws. I’m so SO thankful that I can continue to provide the best medical care to my pets knowing that I have a policy with this company. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Caroline