Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
Other Categories
I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible.
I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible. I keep having to appeal which is endlessly frustrating, time-consuming, and I keep having to involve my Veterinarian who is busy helping pets. It is making me consider shopping for new insurance for Bowie. Trupanion sounded great on paper, but now that Bowie is experiencing health issues it is proving to almost be more trouble than it is worth for $35 dollars every month.
Insurer: Trupanion
By:
I think you are wonderful.
I think you are wonderful.... fair. You have paid for a lot of Hershey's expensive hospital stay, and continue to pay 90% for his meds. I'm 100% satisfied with your service.
Insurer: Trupanion Canada
By:
Quick response was truly appreciated as the total cost was high for our available income.
Quick response was truly appreciated as the total cost was high for our available income. Hopefully I filled out the proper direct deposit form so that we receive the refund quicker and the vet is willing to wait for payment from you. Overall very good.
Insurer: Trupanion Canada
By:
Great customer service clear and honest communication competitive pricing
Great customer service, clear and honest communication, competitive pricing
Insurer: Trupanion
By:
Greeting insurance for my dog has been the best decision I have ever made.
Greeting insurance for my dog has been the best decision I have ever made. Trupanion is so easy to deal with and are quick with reimbursements. I wish I could get insurance as good as my dogs plan. Lol thanks for being so wonderful
Insurer: Trupanion
By:
Great App Process!
so easy to understand the policy. easy to finish the process... I would like to have a yearly-option to pay with a little discount as well... also, a veteran discount would be nice
Insurer: Trupanion
By:
The cost And always going up.
The cost, And always going up. I got it when the dogs were puppies so that I was able to afford the policy. I feel now that they are older my premium is gradually going up. In the future I would probably explore other policies and wait until the dogs are a little older to obtain another policy. I have been paying the policy for 11 years!
Insurer: Trupanion
By:
Easy Peasy
Great price and easy to submit claims.
Insurer: Lemonade
By: Tracy
Excellent job Trupanion, thank you for being so attentive.
We have paid thousands of dollars in the past for pet medical bills so it was a welcome change to have a large portion of the expenses covered. It was so easy to submit the invoices for the claims, and they were all finalized in a very short time. The Trupanion Team are a very thoughtful and caring crew.
Insurer: Trupanion Canada
By: Richard
Quick, thoughtful, thorough care!
I have found the deductible and cost to be fair and attainable. I love working with the kind member service reps, and also feel that the app chatbot is easy to use and efficient. All around a great product and service.
Insurer: Lemonade
By: Grace