Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Embrace is a top notch pet insurance company
Embrace provides a very easy claims process, with reimbursement sometimes happening on the same day. It also provides great coverage for the money. The support staff is empathetic and very helpful, even offering suggestions to lower premium costs without jeopardizing coverage. We have two dogs who have been covered by Embrace for many years and some serious medical issues.
Insurer: Embrace
By: Barbara
Super Easy
It was incredibly easy to get my pet set up with insurance in just a few moments. The little info "?" were great in explaining what each item means. I appreciated being able to customize my plan with ease and showed the monthly cost adjusted so I can make the best decision for my pet!
Insurer: MetLife
By: Colleen Harrison
Choosing coverage was difficult
The page for selecting coverage was confusing and difficult to use. I do generally struggle to make decisions, but my previous pet coverage was very intuitive and easy to decide on what I wanted. In this case, I wasn't entirely sure what I was getting until clicking on 'coverage details' and I was printing that to then compare it to the other options. It felt like a lot of unnecessary back & forth. I saw there was a comparison link, but it didn't seem to always show exactly what I was choosing. For instance, it had checkmarks for the additional wellness benefits like spay/neuter/dental under the $450 coverage and I don't believe that is correct. I'm not sure if it was just glitched from all the changes I was making or what, but it definitely didn't give me any confidence in helping to guide my decision. It would also be nice if the comparison chart included the amounts for the wellness coverages like it does in the coverage details page. I'd like to add that it definitely took me way longer than I would like to admit choosing a plan simply because I kept getting confused about what exactly I'd have to pay out of pocket. It would be nice if the deductible amount was actually calculated into the accident and illness example amounts or it was at least shown under it with an asterisk to indicate that it could also cost that additional amount if it hasn't been paid through another claim already, because hopefully most dogs aren't having multiple accidents throughout the year. Anyway, if those things were improved, it would make the whole experience better. I did also have trouble just trying to retrieve my previous quote, so I had to start fresh instead. This actually happened twice. Thank you for trying to improve!
Insurer: Nationwide
By: Brandi
My little Oscar needed to have dental
My little Oscar needed to have a dental. The Dr. had to remove some teeth. I sent my receipt in and filed a claim. I did not have to do anything else. When I checked my claim, I already had my reimbursement in my bank account. It was so easy to file. When I wanted to add another pet to my policy, I called Spot. The woman on the phone was so nice.She made it very easy. I highly recommend using Spot Pet Insurance. It is very affordable and filing a claim is very easy.
Insurer: Spot
By: Lyn
Glad to be here
I just signed up for my 2 cats after my last company jacked up the premium for one cat from $160 per month to $550. The person I spoke with was pleasant, clear and informative. The sign up process was easy and quick. The rates were very good. So far, so good.
Insurer: Embrace
By: Susan
The quote was very reasonable and easy…
The quote was very reasonable and easy to retreive
Insurer: MetLife
By: Lyle
I was told one price and then was…
I was told one price and then was charged double.
Insurer: Nationwide
By: Jerry Tippett
so easy to file claims
so easy to file claims. all my cats have had issues the last few months and it’s been very helpful having such great coverage for them.
Insurer: Spot
By: Aimee
To good to be true
We were a little skeptical about this insurance, but after sending in several claims and actually getting money back, we now believe in this insurance for our dog
Insurer: Fetch
By: Jerry
Appalled at Company's Behavior & Integrity
I've never had too much of a problem with Healthy Paws. I've had 90% coverage and $250 deductible since roughly 2016. Today, customer service emailed me stating that my dog's medical records said a different breed than what she was registered with Healthy Paws. The different breeds in question? Hound Mix Mixed Breed They said if I didn't get my vet to send medical records stating she was a mixed breed, that they'll drop my coverage to 70% , 500$ deductible, and raise my premium up by $169.01. My dog is a mixed breed. Hound mix is best guess. I have no idea how they are actually trying to pass this off as a legitimate issue.
Insurer: Healthy Paws
By: Brittany M.