Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,009 total
Other Categories
Still the best pet insurance
As soon as we adopted our dogs from the shelter in 2015, I signed them up for healthy paws. Years before I had VPI which was a hassle with the mail in forms, the guessing game of what was covered and how much. I liked Healthy Paws for the straight forward 80% coverage without limits. Over the years we've used them, and I'd say most years it about paid for itself. I've always loved the simple claims process. You just take a picture of the invoice and upload it to the app. The direct deposit means I pretty much always have the reimbursement in my account within 7 days. We've always kind of thought one of our dogs might need surgery one day because she has bilateral luxating patellas. Instead, in 2022, our other dog tore her ACL and needed surgery. $5,000 plus $500 for physical therapy. Having healthy paws made everything so much less stressful and that I never had to hesitate to make sure she was getting the best option and not the suboptimal treatment. I was a little nervous because it was our first big claim and I assumed there would be some pushback. Not even a little. It was processed quickly like any other claim. I even got a separate email from them saying they saw the surgery come through and hoped Hendrix was healing quickly. They even covered PT for her to do aqua therapy. I think the pricing is fair and the policy is the most straightforward and logical. My sister's dog got Lymphoma and their pet insurance had a $2,000 annual limit for chemo. That's not exactly helpful when chemo is $6,000. And what's the likelihood of needing chemo every year (smh)? I do shop around just to see what new ones are on the market and I will continue to praise Healthy Paws as the best pet insurance. One other thing that comes up often is people glossing over them maybe because they don't have a wellness plan. You get pet insurance because you don't ever want to be in a position where you have to choose between paying the mortgage and your dogs life. Routine vet visits will not break the bank. There are so many low cost clinics and low cost vaccines for the day to day stuff. Annual exams aren't a surprise and so you can plan. Don't pay extra for a plan with "wellness" because more often than not, you could just pay that out of pocket for less. Go with an accident/illness plan for the unexpected. Like days where you give a dog a grape because your childhood dog loved grapes. Then your husband asks Alexa if grapes are safe for dogs, and she says, "Grapes are toxic and can be lethal of given to dogs. If your dog has eaten a grape, seek veterinary care immediately." So you drop everything to run to vet so they can induce vomiting and keep her overnight for observation and make sure her kidneys don't fail. (True story and Healthy Paws was great through that too.)
Insurer: Healthy Paws
By: Danielle
Daphne Happy
Best pricing and no deductible
Insurer: Trupanion
By: Paul
It has become VERY expensive to attain this service I don't know if I can afford it anymore.
It has become VERY expensive to attain this service, I don't know if I can afford it anymore. I've never once used these services. Vanessa was really nice and understood my situation. Was able to put my payment off due to hardship. 2 days before the next premium is due. This feels awful. Vanessa was nice, I'm sure this isn't her decision. I have a hard enough time with my own health insurance.
Insurer: Trupanion
By: Kathryn
Derek listened to my concerns and understood the situation clearly.
Different price ranges, and very affordable.
Insurer: Trupanion Canada
By: Darrell
Trupanion to our Rescue
Our Golden retriever, Daisy, was diagnosed with severe hip dysplasia when she was around a year old. It is bad enough to find out your baby is in pain without being faced with expensive vet bills. Being retired, I had protected Daisy by insurance her with Trupanion, to protect us from dealing with difficult decisions should an unforeseen sickness/accident. From the moment I submitted the estimate to payout, I felt cared for. So far Trupanion has covered over $18,000 .00 for us and has approved a further surgery for another 4500.00. Thank you Trupanion for being there for us and for making the whole experience easier.
Insurer: Trupanion Canada
By: Lucia
Not sure what to make of Trupanion
I have had a very good experience with Trupanion until recently. All of a sudden they are raising my rates and making changes to the policy and how it works and how things are calculated. I find it very dishonest.
Insurer: Trupanion Canada
By: Sally
Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch
By: louise
Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch Canada
By: louise
Great Experience with Healthy Paws
I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.
Insurer: Healthy Paws
By: Donna
Healthy Paws is the Very Best Insurance
Healthy Paws Pet Insurance is the best insurance for your beloved pets! My Vet even gave me free coverage with another provider but I chose Healthy Paws Pet Insurance because they have the very best coverage at the best price! - There are no caps on coverage which is very important if your pet requires surgery or even cancer treatment. - You choose your deductible and coverage! - They also cover Apoquel, which my Vet Dermatologist said other companies do not cover! - My 9 1/2 year German Shepherd Dog has been covered by Healthy Paws Pet Insurance since he was 8 weeks old and has allowed me to give him the very best care available! I recommend Healthy Paws Pet Insurance to everyone!! They are truly the very best!!
Insurer: Healthy Paws
By: M