Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


November 22, 2025

Great Service for a great price

The website is easy to use! Prices are good!

Insurer: MetLife

By: Richard Salas

November 22, 2025

Very easy to get a quote and purchase a…

Very easy to get a quote and purchase a plan. Hopefully it will be just as easy to get reimbursed.

Insurer: MetLife

By: Denise Cornwell

November 22, 2025

Do not use them

Do not use them. After years (a decade and a half) of using them, the abruptly changed my monthly premium for two dogs to 1200$ from 400$, which had been steadily increasing. The maximum pay out is $10,000 because I set this up in 2010. It’s a disgrace that they treat senior dogs like this. Clearly this is a business, and they don’t care about your pets. I recommend looking elsewhere or invest the same money into a money market or low risk investment account. I will never use them again.

Insurer: Embrace

By: Stella Dearing

November 21, 2025

It was easy to navigate

It was easy to navigate

Insurer: Nationwide

By: Lori andry

November 21, 2025

Terrible customer service

Submitted a claim that was denied because Spot transposed numbers on date of service so they said I hadn’t met the deductible when I had. Waited almost TWO MONTHS for this to be corrected and had to call multiple times. Finally got corrected and instead of direct deposit like every other claim they sent me a check by mail so I have to wait even longer. Very dissatisfied and will likely be canceling my plan. I pay way too much to have to fight this hard to get my reimbursement, especially when it was YOUR ERROR! Also, get an email! Working people don’t have time to sit on the phone to keep calling you.

Insurer: Spot

By: Christina

November 21, 2025

Ripped me off

Ripped me off. I only had my policy a couple days and then they abruptly canceled it and kept my money. I tried to get in touch with them and they are not answering.

Insurer: Embrace

By: Vanessa Branson

November 21, 2025

Was easy and affordable.

Was easy and affordable.

Insurer: MetLife

By: MICHAEL MITCHELL

November 21, 2025

Very Satisfied, No complaints!

I always get through to representatives and everyone always been respectable and helpful. First I was nervous switching over from ASPCA to MetLife because there was controversy about giving explanations before things are covered and to be honest with you ASPCA would just review the invoice on their own and just pay it out based on category of the invoice and I thought I was going to have a lot of issues cuz I do have an existing dog however due to a certain qualifications of my policy so far unfortunately even though I had to submit quite a few claims MetLife has been timely and paid me back everything I was owed to the cent based on the coverage I chosen and I am very pleased. I am very glad I switched over and they definitely seem to be a lot more flexible and affordable.

Insurer: MetLife

By: Michele

November 21, 2025

Pet insurance for my dog Bella

Easy to send a request for payment for care of my pet. Prompt response, and payment received in a very timely manner. Care and concern for my pet is always asked . Fairly reasonable rates

Insurer: MetLife

By: Mary Capaldo

November 21, 2025

Great Coverage!

I filed my first claim and was reimbursed quicker than I thought I would. I was so glad I chose the preventative coverage. I received most of my money back. Great plan!

Insurer: MetLife

By: customer

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