Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Biggest waste of money
After paying $75-$105 monthly for my dog since I brought him home almost 10 years ago and NEVER needing to make a claim until his very last day I am so disappointed in what a waste this was. I was happy to pay as I didn’t want to worry about finances in an emergency and wanted to ensure I could help my dog. Well, with never missing a payment and only having a $200 deductible, Trupanion paid out $89 in my dogs end of life emergency. Oh, and they don’t cover the cost of cremation/burial, which I was told they did when I signed up! You’re better off putting your money into savings and holding it for a raining day as I feel like I threw it away!
Insurer: Trupanion Canada
By: Nikki
Tried multiple companies and spot has been the best
I don't have much to say except that I've been with a few pet insurance companies over the year, and Spot has been one of the most cost-efficient (especially for our older dogs) and has been one of the easiest to process claims with. As expected, new conditions took a little longer to process (a couple weeks) because our vet needed to submit copies of medical records - but otherwise, the claims are started via the website or their app and submitted within minutes, most claims are completed within days, and they're directly deposited to my account. The entire process is smooth and the UI works great.
Only about the money
I have witnessed my premiums skyrocket in the past 4 years from $400 to my latest premium of almost $1100, with having NO claims submitted during this time. Beware, run like hell, it’s all about money for this company. I enquired that, because I had no claims submitted, would my premiums offer some sort of a reduction. Answer was a flat no. Pathetic Company
Insurer: Fetch Canada
By: Ed
Miracle Pup
Our sweet Catahoula leopard dog, Odin, was diagnosed with hemangiosarcoma this past June. My husband and I were devastated with the prognosis we got. He's my soul dog and I knew I needed to do anything and everything I could to help him, and because we had Pets Best, we were able to take on the challenge of fighting this aggressive cancer. We have been able to work with a surgeon in the Lehigh Valley Region of Pennsylvania, an Oncologist near Philly, and of course our primary vet in the Poconos, to get him as much help as possible. In June, we were given 1-3 months with our boy. I am so grateful to say that he is doing so well 6 months later and beating all the odds! If it wasn't for Pets Best, we would not have been able to do all that we have for him. I don't like to think about the decision we would have had to make without knowing that Pets Best had our back throughout this process. Because of this, I will never not have my pups on their insurance plans 🤍 thank you endlessly for helping up through one of the hardest times of our life. Odin sends so many face licks and tail wags 🐾
Insurer: Pets Best
By: Karli
Healthy Paws - Claim Reimbursement
I have had Healthy Paws insurance for 6 years and had never filed a claim. Recently my labradoodle had a GI infection that required a few visits to the vet hospital. After the visit I logged into the Healthy Paws site to file a claim and was very surprised to learn how easy it was to submit a claim. I believe I received a message that my claim was approved within a week and a week later had a check for the amount. I highly recommend Healthy Paws for your pet. If something significant should happen to your pet it is nice to have the piece of mind that there is some coverage and financial reimbursement for the visits.
Insurer: Healthy Paws
By: Hal
Healthy Paws helps me feel supported
I have been very happy to have pet insurance for the entire 6 years of my dog's life! She's an active dog who spends a lot of time outside and the worry about an injury is always in the back of my mind. I have peace knowing that if something big comes up, financially I am covered. I have submitted many claims and the process is easy and fast! I will have it for all my future dogs.
Insurer: Healthy Paws
By: Chelsea
Great Insurance
Pets Best is the easiest and most responsive insurance we have dealt with. We could not be more pleased !
Insurer: Pets Best
By: Albert
Claims go towards deductible
I have 2 french bulldogs. I like that the little stuff goes towards the deductible incase something serious should happen.
Awful Insurance
I have a healthy puppy. I have purchased the top tier insurance with pets best. It is AWFUL!! Everything is denied and if it's not denied, it's covered very minimally. I pay a lot monthly to have next to nothing covered. Being a puppy, he has eaten a few things that have given him parasites at different times in the last 18 months. Each incident has been completely unrelated to the last yet I am denied every time and told it is because he already had parasites when I adopted him so it's now considered an existing condition. What!? It is not the same infection. Good grief! I will be canceling my pets best insurance!
The Best Pet Insurance
"Whenever I have the need to process a claim for my fur-babies, I receive an expedient response from Pets Best about what is allowable and what I can expect. My Vet responds well to Pets Best's queries for further information, so that there is minimal delay in processing my claim~! I am grateful to have this insurance for my fur-babies at an affordable price~!!!"