Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Good luck getting reimburments
When it comes to paying - they will use every excuse not to. Cleaning anal glands because my dog is scooting in pain - cosmetic procedure. Getting his ears cleaned because he has an ear infection - cosmetic procedure. In the meantime, they feel no qualms with tripling insurance costs.
Insurer: Pets Best
By: Alla Rozenberg
Franklin made it great
Franklin made it great. He spent time going over many different options for my puppy. I asked A LOT of questions. He patiently answered them all. Now I am satisfied with the options I picked for illness and injuries, and I still have 30 days to review and update my choices! I have used Nationwide (formerly VPI) for about 15 years, and having looked into other companies, I haven't found another as good.
Insurer: Nationwide
By: Lori Weise
Over 50% Premium Increase After 1 Year and No Reimbursements
I've had 2 dogs on Pumpkin plans for just shy of 1 year. At the time I received their renewal notice for the poicies, I had only filed one claim on one dog that did not exceed the deductible, and zero claims for the 2nd dog. Both dog's policy premiums were going up 53%. I find that ridiculous for the circumstances. They tried to ask me to stay with their generic copy/paste explination from AI Google about how industry costs are rising... etc. I'm a Registered Veterinary Technician who's worked at ER's and GP clinics, as well as both privately owned and corporate owned hospitals. Nothing has changed so drastically in the past 12 months to justify this increase. Especially on customers who haven't been reimbursed for anything the entire year. That's a surefire way to lose business. And that's what happened. I canceled and went back to Nationwide. I hope they don't do that with my cats when it comes time for renewal. It's making me be cautious about getting any new policies with them as well. I have filed another claim since that time and recieved payment in a couple days. I would have kept the policies and given a 5-star review if they had not increased the premiums so drastically without valid justification. I don't have any other experience to report on.
Insurer: Pumpkin
By: Renee T
Quick reimbursement
Quick reimbursement. Affordable pet insurance compared to other insurances. Excellent customer service!
Insurer: Spot
By: Dalila Wessels
I am so happy that I got insurance for…
I am so happy that I got insurance for Molly right from the very start. MetLife is really quick with their claims and so far I am really happy
Insurer: MetLife
By: customer
Pets Worst
Pets Best doubled my monthly premium, and then started to no cover coverables items that were already approved in previous claims - they have cut reimbursement by 50% just through micro denials that i then have to appeal and justify. It is heartbreaking enough to have a senior dog facing end-of-life illnesses - it is so much worse having to battle your pet insurers to pay what they promised when you signed up for their highest coverage plan. Pets Best is more like Pets Worst. There are much better pet insurers out there - dont waste your money and well being on Pets Best.
Insurer: Pets Best
By: V Kap
We chose Spot Pet Insurance and…
We chose Spot Pet Insurance and honestly best decision my husband and I made, The monthly payment is fair, the app is easy to use to submit claims and the refund is deposited directly into my bank account. I would highly recommend and I will use them for all my pets.
Insurer: Spot
By: Raquelle Webster
This is my first time getting pet…
This is my first time getting pet insurance for my dog. I’ve had dogs all my life and never thought I could afford insurance on my dogs. And I’m grateful none of my dogs needed insurance in the past. But today I’m grateful I can afford insurance for my dogs. After spending over $10,000 on my dog who passed away last July to cancer and having her leg amputated the summer of 2024. It’s been a very expensive journey with her. I don’t regret anything except I wish I would’ve had Ruby on pet insurance. My two other girls are 13 yrs old and I feel maybe too late to get insurance on. However, I just adopted a dog under the age of 1 yr and made an easy choice to get her insurance. I was on the fence with a few pet insurance companies, but with Aileen helping me out and her wonderful personable attitude, her honesty, her willingness to help and listen. Aileen was the reason I chose Fetch. Oh and the extra discount for adopting a dog! That’s right!! Fetch gives owners who adopt dogs an extra discount.. which I feel is such a great way to show their appreciation and support for people who adopt and save lives! I’m a self employed dog groomer. So, I’m excited to share my experience with my dog client’s. I hope to add more Fetch insured dogs to your family! Thank you so much Aileen for such a fantastic first time experience navigating this new world of pet insurance. I appreciate you so much! Good Luck with your new puppy!
Insurer: Fetch
By: Leah White
Super quick and easy!
Super quick and easy!! Switching from another provider who is charging triple for the same coverage
Insurer: MetLife
By: RONNY WEST