Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified October 31, 2025

Too long to get reimbursed

In my opinion, wait for 2 or more weeks to get reimbursed is too much. My dog is with a very bad condition and I hope I can get back my 70% as contract. Every month my payment is there, on time. I wish I could have the same from them.

Insurer: Spot

By: Lya Alencar

Verified October 31, 2025

Great value

They do everything they promise and pay the bills.They promise to pay. We are so thankful to have this insurance on our precious service dog. We have saved so much money on this.Insurance

Insurer: MetLife

By: Kaye Jones

Verified October 31, 2025

Easy to sign up

Easy to sign up, and the price was right!

Insurer: MetLife

By: Lisa

Verified October 31, 2025

Premium review

Their policies are pocket-friendly and flexible.

Insurer: Sonnet

By: Okeoghene Are

Verified October 31, 2025

Metlife pet insurance - EZ and Affordable

Applying for the pet insurance cover was easy, fast and rate was way better than my previous provider.

Insurer: MetLife

By: Anthony Ialeggio

Verified October 31, 2025

We're very happy with our MetLife Pet…

We're very happy with our MetLife Pet Insurance. We adopted an older kitty (10 yrs) and didn't know his medical history. We've had a couple minor issues and MetLife has been great with their coverage. With vet prices rising it's been very helpful with covering his annual wellness appointments, and will certainly come in handy for any future issues as our kitty gets older.

Insurer: MetLife

By: GL Wilkins

Verified October 31, 2025

MetLife Pet is inexpensive and a life saver!

I got most of money back! Yay!!

Insurer: MetLife

By: customer

Verified October 31, 2025

My experience with MetLife Pet has been mixed…

My experience with MetLife Pet has been inconsistent. When I first signed up, I had one policy for both of my dogs, but when I added a new dog to the household, I was told that was no longer allowed, so now I must have two separate policies. And the policy I have for my first dog was no longer offered, so they are different in scope and coverage, which is sometimes confusing. I also was told that my new dog had a "pre-existing condition" even though I signed her up as a 9-week-old puppy, because when she was diagnosed with a skin infection at 4 or 5 months old, there was a reference to itchiness in her files, which was classified as allergies. That was unexpected and annoying. Finally, sometimes I get reimbursed for claims quickly, within the time frame quoted in the policy. Other times, it takes longer and I have had to email and/or call and/or chat with someone to ask for an update, and I'm usually told that it's because they are waiting on SOAP notes, then the timeframe starts over. When I have provided SOAP notes, I have been told that it's processing and may take a little longer. Then, suddenly, a reimbursement notification will come along out of the blue. All of that said, most of the things I expect to be covered are covered. But one of my policies for my dogs has jumped in price to over $200 per month, and my younger dog is nearing $90/month, so I may have to look elsewhere to see what kind of options are available to me. I don't dislike MetLife Pet, but for what it costs, I'm not sure if it's worth it

Insurer: MetLife

By: Erin Sullivan

Verified October 31, 2025

Simple easy and affordable

Simple easy and affordable

Insurer: MetLife

By: Lisa Kessler

Verified October 31, 2025

Pet insurance

It was easy to apply and the plans were simple to understand.

Insurer: MetLife

By: Krista

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