Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Nationwide is good at poor customer service
Nationwide had been a good pet insurer for our family until recently when they more than tripled the monthly cost for less coverage. When I cancelled my account with them two days before my monthly payment is due, they took the payment out anyway and since they require payment one month in advance, they now have over $600 of mine that they will not refund for ten days. Not only that, I was not able to remove my credit card from their system when I cancelled. They are definitely not worth my time or money and I am happy to be insured under another company's policy. Poor customer service is obviously far more important to Nationwide than ensuring my dog's health.
Insurer: Nationwide
By: Sarah
Claim process is very easy and quick
Claim process is very easy and quick, and the coverage is as promised.
Insurer: MetLife
By: Steve S.
Very happy with Pumpkin insurance
Very happy with Pumpkin insurance, have recommended this to all my pet-owning friends.
Insurer: Pumpkin
By: Joe
It was nice to have the cost of…
It was nice to have the cost of elections clear.
Insurer: MetLife
By: Customer Denise
I could not be happier with the quality…
I could not be happier with the quality and speed of service provided by Pumpkin Pet Insurance. As a pet parent, knowing that I don’t have to struggle with the high costs associated with emergency veterinary services allows me to get my pets the care they urgently need without the added stress of trying to figure out how to pay for needed care.
Insurer: Pumpkin
By: Akoallday
Suki the super dog
Suki has mast cell cancer in a very rare form. It took Purdue University sending her tests to 2 other states to determine what cancer she has. We went through months of diagnostics in order to actually get her treated. Pet's Best has been with us all along the way. We are so happy we purchased this insurance so that we can give our baby some more time and quality of life! If we didn't have this insurance, we would have had to make some serious financial decisions to pay for Suki's care.
Insurer: Pets Best
By: jordan
Premium Hikes are Insane
I've had Healthy Paws for 8 years for my 2 dogs and they just gave me a 200% premium increase. WHAT A JOKE.
Insurer: Healthy Paws
By: Jasmine Aceves
They increase your monthly payment by $20-30 every year
If you take your dog to the vet they will increase your monthly payment the next year. My dog had a $68 monthly rate and they raised it to $88/ month because of her vet history last year. But in then in the email they sent they claimed it was because of “inflation.” Really breaks trust with customers when narratives don’t line up. They lock you in at a low price. And then raise the price once your pet goes to the vet. And they know you can’t leave anywhere else because insurance companies don’t cover conditions that have already been verified by the vet. So you’re kinda stuck paying whatever they tell you to at that point. Super bummed because I really liked fetch insurance. I thought they really cared about pets, but now I realized it’s all about $$.
Insurer: Fetch
By: Selena
Ease and reliability.
Submitting a claim is incredibly easy and takes barely a minute. The website is very user friendly for this. Approval does not take very long, and direct deposit is usually a 2 week turn around. I wish my own health insurance was as up front, user friendly, and reliable, honestly. Embrace has literally been a life saver for my dog Ernie. Choosing Embrace for my dogs' policies was one of the best decisions I have ever made.
Insurer: Embrace
By: customer