Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


February 08, 2026

Everything is easy to do and I love the…

Everything is easy to do and I love the quick refunds

Insurer: MetLife

By: Valued Customer

February 08, 2026

I highly recommend this insurance …

I personally feel the insurance gives me peace of mind. Knowing if my dog has a serious health issue, as my previous dog did, I will not have to pay as much. The insurance refunds me almost immediately after I file a claim. I highly recommend Pumpkin Pet insurance.

Insurer: Pumpkin

By: Irma F.

February 08, 2026

70% Rate Increase

My dog turned 8 years old and I just got a notice of a 70% increase in cost for his insurance. I took out the policy when he was 6 months old and have never filed a claim. The policy has been on auto pay for the full time. When I sent an email to the company complaining about the increase and stating I would need to cancel, they sent me an email saying if I did not change my cancellation, it would take effect. No attempt to keep my business! To me this is a window into their business model: insure pets during their healthiest years and do their best to cull their insurees as they get into the age where they may have need of the insurance.

Insurer: Healthy Paws

By: jody moxham

February 08, 2026

The girl I spoke with was honest and…

The girl I spoke with was honest and upfront in regards to my inquiry! After speaking with people from many companies, I decided this was the most practical policy for my new rescue regarding coverage pricing!

Insurer: Prudent Pet

By: Alita

February 08, 2026

Honest and Dependable

My Insurance had lapsed and they took me back right away. They are dependable and Honest. They are there at the most important times.

Insurer: MetLife

By: Rose

February 08, 2026

Had this insurance for the past year

Had this insurance for the past year. Dog was never really sick so obviously had no issues.their insurance is great as long as you don’t really need it or file any claims. However with some recent health problems I decided to try and make some changes to our policy. Was told if I did this it’s considered a “restart” and any health issues that occurred after the start of my first policy would now be considered pre-existing condition and wouldn’t be covered. Only option was to cancel. Anyways was able to build and customize my new policy over at Figo with no issues.

Insurer: Embrace

By: Felice Dreyshner

February 08, 2026

I am very satisfied with MetLife Pet…

I am very satisfied with MetLife Pet Ins. They have provided me with the ability to care for my dogs that otherwise I could not. Quality pet care is very expensive and my dogs deserve the best!

Insurer: MetLife

By: customer Terri Schnitzler

February 08, 2026

28 percent policy increase

I was a loyal customer of Trupanion and have policies for my three pets. None of these three dog (9 yrs) cat 1 (4.5 yrs) cat 2 (1.5 yrs) have had more than minor medical needs over the years so I haven't needed to test the policy around claims. But they continue to increase my coverage rates despite my loyalty and that I have not cost them anything to date. I received an increase for my cats' coverage by 28%. I know we have inflation but that's outrageous. I cannot recommend using them because they do not value customers despite their cheerful attitude when telling me about the rate increase and pointing to the cost of care for other pets.

Insurer: Trupanion

By: Kristen

February 08, 2026

It’s frustrating to see how much you…

It’s frustrating to see how much you don’t cover. Sally has unfortunately pretty severe gastrointestinal issues. Now she has prescribed food that costs about $165-$185 a month. It’s PRESCRIBED yet not covered. I wish I would of done more research before I chose you as Sally’s insurance provider.

Insurer: Trupanion

By: Janet

February 08, 2026

I love pets best!

Pets Best has made being a responsible dog owner much easier. Their app is very easy to use. I am able to upload all the documents quickly and easily. I always receive a decision within a few days. When applicable the reimbursement check is sent out swiftly as well. Great company!

Insurer: Pets Best

Veterinarian: Swansea Veterinary Center

By: Nicole

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