Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified October 31, 2025

Excellent coverage plan

Excellent coverage plan. Submitting a claim is super easy and reimbursements are transferred to my account in a timely manner. I recommend Met Life pet insurance to everyone.

Insurer: MetLife

By: KS

October 31, 2025

Very reasonable and fair treatment

Very reasonable and fair treatment. Much better than what I'm used to with pet insurance.

Insurer: Embrace

By: Nick C.

Verified October 30, 2025

Not enough reimbursement for my…

Not enough reimbursement for my expenditures. Deciding whether it’s even worth it to continue with this coverage. Just sent in $900 receipt and was only reimbursed $240 towards expenditures.

Insurer: Spot

By: Dawn Pierdon

Verified October 30, 2025

great price and great cx experience

customer experience and price for coverage

Insurer: Sonnet

By: Alberto Roncallo

October 30, 2025

Terrible

Terrible — this is completely useless. You are literally paying for nothing. My advice: build your own savings account for your pet’s vet expenses. They backtrack for at least a month, and after waiting that long, they ask for additional documents from your vet. It’s simply ridiculous. The customer service is a joke — poor people working at this company, powerless and helpless. STAY AWAY. In Canada, your best options are TrueCompanion, Pet Plus, or simply using your own money. I spent weeks comparing plans and deeply regret choosing Spot On. Don’t do it.

Insurer: Spot

By: roxane seguy

Verified October 30, 2025

It's fast and easy to file a claim and they're on it!

I've had Pumpkin for a little while now. This is the first time I've tuned in a claim. It was for the annual wellness check up for my dog, Remy. They were quick to acknowledge the claim and got a check out to us right away. It was so easy to file online, just follow their steps. Thanks, Pumpkin!

Insurer: Pumpkin

By: Jean

October 30, 2025

Nadine Was a pleasure to work with…

Nadine Was a pleasure to work with today! She did a great job of putting together a package that worked for us. In fact, the whole team was wonderful. I originally called to cancel my boy Odin‘s insurance, simply because I thought it was more than I needed. However, I ended up modifying the package, then speaking to Nadine and adding a second package for my new puppy Kane. Altogether it was a great experience, and I now have insurance for my dogs that I can afford, and be confident in.

Insurer: Fetch Canada

By: Christian Whalvin

Verified October 30, 2025

The process was very easy to complete…

The process was very easy to complete and the monthly fee was reasonable.

Insurer: MetLife

By: Gary Weyenberg

October 30, 2025

Pets Best is so Amazing

Pets Best is so Amazing! I enrolled my Shih Tzu, Bear, in 2021. She has had 3 surgeries over the years, and she is going in for 3 surgeries-in-one in a few weeks. And after my $250 annual deductible Pets Best pays 90% of the cost. I do not know what Bear's future would like without Pets Best!

Insurer: Pets Best

By: Jeanna Boscia

Verified October 30, 2025

Pet Coverage

It took minutes to complete coverage for my fur babies and it is very affordable.

Insurer: MetLife

By: Idabelle Proffitt

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