Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Will never ever recommend NATIONWIDE PET INSURANCE
So my dog she is 12 years old now. It was originally VPI "veterinarians pet insurance" when we rescued her at 2 months old. They were great for the very small claims anything under two $300 they will cover me before 40% of it. However 2 years ago she had major surgery which cost $8,700 to remove bladder stones at the animal hospital so it was an emergency. Submit all the claims and all Nationwide covered was $895. Of course I called them several times after that and submitted the paperwork several times however nothing else was done so I bit the bullet cuz I love my dog very much and I paid out of my pocket $7700. Okay so 2 years now she needs her gallbladder removed. And of course the surgery is $7,600 at the animal hospital and again contact Nationwide and $895 again. So even though I have the middle tier I asked them what if I had the best insurance through them which is the higher tier how much would you have covered? $1,900 was the response. I said to them what surgery do you see that cost $1,900. Listen I'll expect them to cover everything of course but even if they were covered half of this I would have found that acceptable. Now at this point I cannot afford this so eventually she is going to die. Of course getting her gallbladder removed we can of course hopefully pray that we get several more years out of her. Even the surgeon and everyone else says they should be covering at least 80%, however so this is why I want to write this review please stay away from Nationwide regardless of what it is pet insurance home insurance car insurance anything from them they are definitely not on your side. You have no idea how upset I am cuz now we're talking about a life over money. I'll leave it at that.
Insurer: Nationwide
By: Tony
Excellent service
I just had to use our insurance for the first time. Simple claims process and the payment was made within a month. At this stage I can say I am happy I chose Pets Best for Rosie. I would recommend anyone looking for insurance for their pet to check out Pets Best . I really was skeptical about pet insurance but this really save us a lot of money. Our Pug suddenly came down with a stomach issue that required an overnight at the ER vet and the coverage really helped. My experience is only one incident with one dog and I never had insurance for a pet before to compare to but definitely satisified.
Horrible
I do not recommend Pets Best Insurance. We just canceled our policy and will be looking elsewhere. We were with them since 2021 for one of our dogs. Early on, we thought they were ok. Disappointed with some claims not being reimbursed but other claims we received some reimbursement. This past 12 - 18 months has been horrible working with them. We received no reimbursement on any of our claims with the exception of one in May 2024. But then, they requested in June or July that we provide them all vet records for our pet (that has been covered since 2021) which they would already have access to. Seemed like a stall tactic to avoid reimbursement. We paid $80 per month to cover this pet (we also had a 2nd pet covered), have paid out close to $3,000 in vet bills with no reimbursement. If I could give a rating of "0", I would have but this was not an option.
Insurer: Pets Best
By: Shelley
Great
So far, this has been really beneficial for my dog! The app is easy to use & its easy to submit a claim. The only downsides are, 1. They didn't tell me that I had to submit a years worth of vet info into the portal or online when we initially get the policy. I had submitted for a claim when we purchased Simparica Trio & it was stating it needed more information, but wasn't listing what was needed. I highly suggest for them to make an update on that process. 2. It takes a long time for them to process claims. I submitted my most recent claim on 11/2/24 and we just received the approval yesterday 12-3-24 & it will take an addtl 2-3 business days for the payment to post to our bank account. But I have not been denied for any claims. We purchased this over the phone & customer service was amazing. I've even had to call in a couple times and the customer srevice both other times were amazing as well, US based customer service too! My husband is a first responder and they give discounts which is also a plus. Overall, I would purchase this again for my dog, but they definitely have a little tweaking to do.
Latest 1 comments
I am so glad the Nevada Humane Society told us about MetLife Pet Insurance when we adopted our cat. This is excellent. Within the very first month I had to get my cat surgery for his teeth, and they reimbursed quite a lot. I was hardly expecting anything. This was my first month after all. But the claims filing was quick, and they reimbursed me very quickly. The options for receiving the reimbursement were quick and through. I filed my claim on Nov 27. I was notified about the reimbursement by Dec 9. I am so glad I got this insurance. My benefits were clearly explained, and I am very satisfied. Thanks to this, I will be able to take good care of my cat.
Trusted Insurer
I want to recommend Healthy Paws to any pet owner interested in Pet Insurance. We have had Healthy Paws coverage on two of our dogs over the last 10 years. Our first was our Greyhound (Thunder) who was diagnosed with Osteosarcoma at the age of 9. We fought the cancer through our state university veterinary school and our Healthy Paws coverage helped us extend Thunders life for almost a year. A few years later we adopted our Dash from a local dog shelter and have had him from a pup for the last seven years. Last August he was diagnosed with Lymphoma and has been undergoing a regimen of Chemo for the last 8 weeks. Without our Healthy Paws coverage, we would not be able to afford this treatment. I would have preferred to not have to take advantage of this coverage, but it is an absolute blessing when the unexpected illness strikes your best friend. The Healthy paws rates are reasonable, and their coverage is fast and fair.
Horrible Insurance Provider
They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.
Insurer: Pets Best
By: Jeff
Healthy Paws is the only pet insurance I trust to protect my dogs!
I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.
Insurer: Healthy Paws
By: Jason
Excellent service
Never carried insurance for our dogs. My friend is a vet and recommended I purchase insurance thru Pets Best. Very glad I did. Excellent customer service, easy to submit claims and worth the cost. Very happy I listened to my friend.
Healthy Paws was a lifesaver. No annual caps was the key.
Our Rocky boy was discovered to have a Thymoma last October. Before that, he had never been to the vet except for yearly checkups. We were completely shocked by this diagnosis which required surgery and then he had complications of pneumonia and we nearly lost him several times. From what I've seen stop reading this review and get your pets on healthy paws right now. They do not have annual caps like many other companies out there so Healthy Paws is a no-brainer. I hope you never place a claim but if you do have to you will be covered and you can focus on your fur baby and not worry about anything else. Rocky is finally home recovering and we are extremely blessed
Healthy Paws
My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.