Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


November 17, 2024

Life saver

I really appreciate how Pets Best covered the thousands of ER and hospitalization fees for my dog! Without the insurance, I could never afford it

Insurer: Pets Best

Veterinarian: Fresh Meadows Animal Clinic

By: REYA

Useful
November 15, 2024

HealthyPaws is amazing

I highly recommend HealthyPaws Pet Insurance for any pet parent considering health insurance. They have excellent customer services and an easy-to-use app. They provide plans to fit your budget, with provides excellent coverage, an easy-to-submit claims process, efficient review of claims, and extremely fast reimbursement. I highly recommend HealthyPaws for any pet parent considering health insurance for their pet!

Insurer: Healthy Paws

By: Camille

Useful
November 08, 2024

100% Recommended

Healthy Paws has been an absolute blessing! I’ve been using it for over 10 years now, and my 15-year-old Yorkie, Sake, has gone through several health issues over the years. Healthy Paws has always been there to support us every step of the way. They have covered everything as promised, and I can honestly say that this insurance has provided me with invaluable peace of mind. I highly recommend Healthy Paws 100% for anyone looking to protect their furry family members. I’m incredibly grateful for the care and coverage they’ve given Sake.

Insurer: Healthy Paws

By: Gabriela

Useful
November 07, 2024

Choose Healthy Paws

I love Healthy Paws! Their insurance has saved my pocket book. Vet care is expensive and my dog has had a lot of health issues over the years. The claim process is so easy and quick using your smart phone. The reimbursement is 90% which is huge. Reimbursement turn around time is very quick. I highly recommend going with Healthy Paws Pet Insurance!

Insurer: Healthy Paws

Veterinarian: Oasis Veterinary Hospital

By: Oasis Veterinary Hospital

Useful
November 07, 2024

Horrible!

When I started with two dogs with this company they were great. The bills got insane on my older pet from them with NO CLAIMS. The premium went through the roof. My younger dog's premiums are now insane. Very few claims 2 years ago. This company will price gouge you. Expect it! I would not chose them! You call they are of no help. They have clueless customer service agents.

Insurer: Pets Best

By: Lisa

Useful
November 07, 2024

Best Pet Insurance

We’ve had Nationwide Pet Insurance for over 7 yrs and they have been wonder…. Some think expensive, but you get what you pay for.

Insurer: Nationwide

Veterinarian: Hill Top Animal Hospital

By: Cheryl

Useful
November 06, 2024

MetLife

I have been impressed with MetLife pet insurance. I have two cats on Pets Best and one cat on MetLife. I would give a high rating to both. The only thing Pets Best has that MetLife does not, is the opportunity to have them call the vet clinic and pay my bill for me (only available to veterinary employees). Other than that, MetLife has been fantastic at getting my claims done FAST. I adopted a cat who was at the vet weekly getting various treatment for months, including a CT. Thousands of dollars!! MetLife was on it! No hassle and quick response always. They reimbursed me a percentage for everything. I have found that Pets Best is slow in their response to me with previous claims and MetLife is way faster so far. MetLife is a couple dollars more a month than Pets Best but so far it is worth it. I would recommend either insurance in general.

Useful
November 04, 2024

excellent unsirance

excellent insurance coverage for marley and casper. great coverage and quick reimbursement turnaround. highly recommended

Insurer: Healthy Paws

Veterinarian: Taylor Veterinary Clinic

By: sue

Useful
Verified November 04, 2024

Enormous price increases

Although I think Trupanion has provided us with good care, the exorbitant price increases make it so I can not leave a positive review. Within the contract that we signed there is a provision for "minor price increases". Our original monthly payment was $89/month. Within the last year and a half our prices have increased to $132/month. This is an increase of almost 50% and FAR beyond a minor increase. The reason stated was that "the cost of veterinary care has increased in our area". My sister is a veterinarian and I know that this is not the case (or certainly not enough to justify a 50% increase over a year and a half period). We will be switching providers at these prices. Protect yourself from ridiculous price increases and go elsewhere.

Insurer: Trupanion Canada

By: Sherry

Useful
November 02, 2024

One claim, premiums increased

We submitted one claim through healthy pet insurance earlier this year. Once the claim was resolved, which they did pay, they increased our rates by about 40%. Now, three months later I get our renewal with another substantial increase. From prior to the claim to now, the premium has almost doubled. I disputed this with customer service and was ghosted. There are lots of other better pet health insurance policies out there.

Insurer: Healthy Paws

By: Lisa

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

Regarding the premium increase you mentioned our customer care team explained via emails that your pet was enrolled as a certain breed. Though we rely on the information provided by anyone enrolling a pet, we understand mistakes may be made. During a routine audit of your pet's medical records, a breed correction was made. To ensure accuracy and compliance with insurance regulations, we needed to update the premium. Charging premiums based on accurate pet details allows us to provide our features and benefits with no annual or lifetime caps. The second increase was an annual premium adjustment that takes place on your policy anniversary date. Your premiums are calculated on a state-by-state basis in accordance with filings that have been approved by state insurance regulators. In each state, premiums are affected by multiple factors including age, breed, sex, zip code, and the particular combination of reimbursement and deductible on a plan.

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