Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Outstanding Company
Have used Pets Best over seven years. Pets Best is outstanding at processing claims and making timely payments. The whole process is extremely easy. Never had a claim issue. Pets Best offers competitive plans and is price competitive. Highly recommend the company.
Insurer: Pets Best
By: Michael
Petsbest for our Airedale Terrier!
Our Airedale Terrier is now 5 years old and we've had her covered by PetsBest since she was 2 or 3 months old. Even though the premiums are increasing as her age increases, we are still far ahead in reimbursements than premiums. Petsbest covers what they say they cover and processes claims within a reasonable amount of time. Most claims are process within 1 or 2 weeks, occasionally we've had it take 3 or 4 weeks to process, usually larger ones. Our first claim was at around 18 months old when we thought she might have hip dysplasia, and it took quite a bit of radiology and a few different doctors to figure it out. Thankfully she was found to be clear of hip issues, but we didn't hesitate to "pull out all the stops" to get her checked out. A couple of years ago we were chasing some digestive issues, and again, we didn't hesitate to agree to do a stomach scope plus some extra blood work because we knew our out of pocket costs would be limited. She recently has developed environmental allergies that require allergy shots every 6-8 weeks or so, and these shots are covered (after deductible). Also, occasional medications, diagnostic labs, etc. Even with my $1,000 annual deductible, I know my out of pocket illness/accident costs won't exceed that amount. Petsbest has been great so far!"
Insurer: Pets Best
By: C
Healthy Paws is great!
Easy to submit forms, generous reimbursement. Thanks, Healthy Paws!
Insurer: Healthy Paws
By: Kate
Healthy Paws Pet Insurance
Healthy Paws Pet Insurance review We chose Healthy Paws pet insurance on the recommendation of a friend and we're so glad we did! We did our due diligence and compared several pet insurance plans before choosing Healthy Paws for their illness/accident plan. It's an affordable plan that offers enough coverage to really make a difference when unexpected emergencies arise. We can cover routine yearly exams and medications, but this plan gives us an extra level of comfort if our pup should become ill or is injured in an accident. As luck would have it our 6 month old puppy became ill with a stomach issue that required an ultrasound and overnight stay in the hospital. It was crazy expensive but Healthy Paws came through with flying colors. The plan covered 80% of the total cost (minus the deductible) and the money went into our checking account within 3 business days of submitting our first claim. We are very pleased with how smoothly the claim and reimbursement process went. I should add that we chose this particular plan because it fits our retiree budget, but they offer several plans to suit all needs. We highly recommend Healthy Paws. P.S. Our pup recovered quickly from his illness and is back to his same old puppy shenanigans. 🐾
Insurer: Healthy Paws
By: Nancy
Pets Best Happy Customer
"I've been very pleased with my decision to go with Pets Best for my pet insurance so far. I did extensive research (reading all articles, top 10 ratings, calling the customer service lines) for many companies and Pets Best was among the top 5, if not #1, in everything I looked into. The only complaint I saw was that the time between submitting the claim and receiving the reimbursement was between 15-42 days. I was hesitant at first but I'm here to say that I submitted my claim on a Monday (Wellness/Annual Visit), I was notified on Wednesday about receiving my reimbursement, and I received the reimbursement in my account on the following Wednesday - Less than 2 weeks! I feel like I made the right decision with Pets Best. "
Highly Recommend!! 😊
"It's our 1st time using pet insurance and we are pleasantly surprised about the reasonable cost, as well as the efficient claims process start to finish! (If only HUMAN insurance was as easy!) I have recommended your company to several people!😊
Money hungry
Find a way to increase your premium each year and say they can decrease it if you decrease your coverage. Only filed one claim in the last year and I paid them more than they paid me. Emailed with complaint and Jeff/ Jess were of no assistance. They blamed it on state wide increase and inflation… but if it’s inflation then my coverage should also increase to ensure I can cover potential costs at a vet if needed. Just a money hungry company. Spending an extra $200 for same plan as previous year and no pet health changes. Also for claim submission on the app it’s all robot auto replies not a human.
Insurer: Lemonade
By: Ash
BEST DECISION
I had purchased pet Inurance for my Golden when he was just a puppy. I always tetter tottered with the thought of is it worth it. I am paying a premium and not even going to use it (but isnt that how all insurances work. You hope you don't need it) My 7 Year old boy was diagnosed with Lymphoma and heving insurance was the greatest blessing. It made all of my decisions regarding Testing and treatment alot easier. If I hadnt had the comfort of insurance I wouldnt have got to enjoy my boy for as long as I did. I also adopted a new puppy after the loss of my boy and I ensured him before I even picked hime up.
Insurer: Pets Plus Us
By: Erin
Easy to place a claim
I'm a first time Pet Insurance owner. After many dogs and lots of medical bills the coverage MetLife offered met all my needs at a great price point. With MetLife, the claim process was easy to use - the customer service reps were so helpful and caring, and the payout process was seamless. I'd recommend to all pet owners out there!
Insurer: MetLife
By: Michele
MetLife Pet Insurance
I have insurance through them on all three of my dogs. I find the insurance very affordable and easy to work with. This is the first time I’ve ever had pet insurance and after a year with them, I’m about to renew my policies. I never knew insurance could be so easy.