Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Great purchase
I wasn't sure if pet insurance would be worth it because I've heard mixed things. I've heard it doesn't cover stuff and is difficult to navigate. I've been relieved that is not the case with MetLife. The plan has covered exactly what I thought it would. It's easy to submit claims via an app and the payments are extremely timely. I will be continuing this coverage in future years.
Insurer: MetLife
By: Katie
A new chapter for my fur baby!
I'm so excited to start my fur baby's health journey with a "true insurance". The process for obtaining coverage was less than 10 minutes! I can now say goodbye to Bansfield forever. Thank you Metlife!
Insurer: MetLife
By: Consuela Gowan
Good luck getting reimburments
When it comes to paying - they will use every excuse not to. Cleaning anal glands because my dog is scooting in pain - cosmetic procedure. Getting his ears cleaned because he has an ear infection - cosmetic procedure. In the meantime, they feel no qualms with tripling insurance costs.
Insurer: Pets Best
By: Alla Rozenberg
Franklin made it great
Franklin made it great. He spent time going over many different options for my puppy. I asked A LOT of questions. He patiently answered them all. Now I am satisfied with the options I picked for illness and injuries, and I still have 30 days to review and update my choices! I have used Nationwide (formerly VPI) for about 15 years, and having looked into other companies, I haven't found another as good.
Insurer: Nationwide
By: Lori Weise
Over 50% Premium Increase After 1 Year and No Reimbursements
I've had 2 dogs on Pumpkin plans for just shy of 1 year. At the time I received their renewal notice for the poicies, I had only filed one claim on one dog that did not exceed the deductible, and zero claims for the 2nd dog. Both dog's policy premiums were going up 53%. I find that ridiculous for the circumstances. They tried to ask me to stay with their generic copy/paste explination from AI Google about how industry costs are rising... etc. I'm a Registered Veterinary Technician who's worked at ER's and GP clinics, as well as both privately owned and corporate owned hospitals. Nothing has changed so drastically in the past 12 months to justify this increase. Especially on customers who haven't been reimbursed for anything the entire year. That's a surefire way to lose business. And that's what happened. I canceled and went back to Nationwide. I hope they don't do that with my cats when it comes time for renewal. It's making me be cautious about getting any new policies with them as well. I have filed another claim since that time and recieved payment in a couple days. I would have kept the policies and given a 5-star review if they had not increased the premiums so drastically without valid justification. I don't have any other experience to report on.
Insurer: Pumpkin
By: Renee T
Quick reimbursement
Quick reimbursement. Affordable pet insurance compared to other insurances. Excellent customer service!
Insurer: Spot
By: Dalila Wessels
Very easy!!!!
Very easy i love metlife
Insurer: MetLife
By: Michael Vinci
I am so happy that I got insurance for…
I am so happy that I got insurance for Molly right from the very start. MetLife is really quick with their claims and so far I am really happy
Insurer: MetLife
By: customer
Pets Worst
Pets Best doubled my monthly premium, and then started to no cover coverables items that were already approved in previous claims - they have cut reimbursement by 50% just through micro denials that i then have to appeal and justify. It is heartbreaking enough to have a senior dog facing end-of-life illnesses - it is so much worse having to battle your pet insurers to pay what they promised when you signed up for their highest coverage plan. Pets Best is more like Pets Worst. There are much better pet insurers out there - dont waste your money and well being on Pets Best.
Insurer: Pets Best
By: V Kap
We chose Spot Pet Insurance and…
We chose Spot Pet Insurance and honestly best decision my husband and I made, The monthly payment is fair, the app is easy to use to submit claims and the refund is deposited directly into my bank account. I would highly recommend and I will use them for all my pets.
Insurer: Spot
By: Raquelle Webster