Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Very Disappointed with the Transition to Hartville
I carried pet insurance for my last seven dogs through 24PetWatch and was always satisfied with the coverage and service. Unfortunately, when they discontinued their insurance program and transferred my policy to Hartville, my experience changed significantly. Since the transition, my premiums have increased while my coverage appears to have decreased. Items that were previously covered — such as supplements and prescription diet food — are no longer being reimbursed. In addition, customer service has not been helpful, which has added to my frustration. With one senior dog and another managing seizures, changing providers isn’t a simple option for me. I truly expected a smoother transition and comparable coverage. I hope Hartville will take steps to improve both their coverage consistency and customer support for long-time policyholders.
Overpriced and over rated
Paid for 2 months at $100+ each month for them to take their time getting records and reviewing them only to tell me they wouldn’t cover future joint issues because my dog had a torn toenail in the past causing him to limp. I could appeal and have the vet to call to explain while I continued to pay the monthly fee waiting on their decision. I do not recommend this company at all for anything, they are only after your money!
Insurer: Trupanion
By: Renae
Very easy to calculate payment
The process is very easy. I liked how you can easily change the values to find out what what the monthly payment is.
Insurer: MetLife
By: Sherrie Mydlowski
I wasted over $2000 with this company…
I wasted over $2000 with this company paying my insurance every month and then I finally file a claim and they deny it for some bs reason I regret not using Trupanion I am canceling this company what a joke I am positive that the good reviews are fake from their own company
Insurer: Prudent Pet
By: Lisa Mendelsohn
easy and fast
was able to get great rates super fast
Insurer: MetLife
By: GISSELLE MUJICA GARCIA
Second year of having FIGO and I must…
Second year of having FIGO and I must say I am very satisfied with my policy. The claims take approximately 2 weeks to process and the coverage is great.
Insurer: Figo
By: Elizabeth
We have been using Trupanion for 7+…
We have been using Trupanion for 7+ years. This was the first time we have had to use it. Definitely worth it!
Insurer: Trupanion
By: Jill
It was very easy to enroll
It was very easy to enroll
Insurer: MetLife
By: Ann Copeland
I've been researching pet insurance for…
I've been researching pet insurance for our new Shih Tzu puppy and decided on Fetch and one other insurance provider. After speaking with Aileen Andino, my search was over. She took the time explain each of the benefits and provisions of the policy and the various options that I could include. I was very pleased with Aileen's explanations, honesty and guidance on making the selection that I believe will be best for our puppy and for us.
Insurer: Fetch
By: Ed Careau
BEST PET INSURANCE
I've had other pet insurance and I can tell you- nothing compares to Pumpkin: their variety of plans that offers something for everyone and at all pricing levels! Their customer service is superb: well trained, empathic to your situation and truly helps problem solve. If you are looking for pet insurance, I highly suggest you get a Pumpkin Plan!
Insurer: Pumpkin
By: mary jo keeble