Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


Verified February 07, 2026

Discounts applied

I like that there’s a military and an on line discount

Insurer: MetLife

By: Vivian Oliver

Verified February 07, 2026

Kevin was a great help

Kevin was a great help! Loved the patience he had and he made sure i had the best quote for my kitten. THANK YOU!

Insurer: Nationwide

By: Destinee’ Dugas

February 07, 2026

I was pleasantly surprised with the…

I was pleasantly surprised with the professional customer service and support I received from Ash(pet insurance agent). I felt comfortable and completely satisfied with his help in obtaining my new pet insurance. And I was also happy that Embrace offer affordable pet insurance for my dog. Thank you 🙏🏼

Insurer: Embrace

By: Hulagal

Verified February 07, 2026

Happy

I've had my pet insurance coverage with MetLifePets for 2 years now. Very happy and satisfied with all their services. It was very easy to get a policy online for our newly adopted fur baby. Looking forward to their great service. Thanks!

Insurer: MetLife

By: Smith

Verified February 07, 2026

Making claims is so simple through the…

Making claims is so simple through the app! Getting pet insurance with MetLife is easily the best decision we’ve ever made.

Insurer: MetLife

By: customer

February 07, 2026

Every step of their quote providing…

Every step of their quote providing experience felt like they were trying to trick me into allowing them to use my data nefariously. I had to be careful on multiple occasions not to check a box which sounded like it would give them permission to sell my data, or send me marketing emails or phone calls. To top it off they were 50% higher than the other quotes I had received so a waste of my time and I'm sure they'll find a way to sell my data anyway! Waste of time not recommended

Insurer: Sonnet

By: Cameron

Verified February 07, 2026

Patient people

Patient people. Fast reimbursements. Cost needs to come down more for each pet.

Insurer: MetLife

By: customer Joan Vial

Verified February 07, 2026

easy

easy, saved money

Insurer: MetLife

By: Susan Brennan

February 07, 2026

Great Experience, pleasantly surprised!

Our Cat Mila was still very young when she suddenly developed a severe neurologic episode and was diagnosed with meningoencephalitis. It was completely unexpected and quickly turned into specialty ER/neurology visits, an MRI, follow-up rechecks, and ongoing medications — a stressful situation in every way. When I originally shopped for pet insurance, I honestly didn’t have a lot of faith in any provider, but Pets Best felt like the best option overall. I’m really glad I chose them. Submitting claims was straightforward, communication was clear, and everything was easy to track. I filed multiple claims using itemized invoices and medical records from the specialty hospital, and all of my claims were approved within about a month. We received around $5,000 in reimbursements, which made a huge difference and let us focus on Mila’s care instead of worrying about costs. Based on my experience, would definitely recommend them!

Insurer: Pets Best

By: V

Useful
Verified February 07, 2026

Took way too long to apply for…

Took way too long to apply for coverage. They said I woohave coverage until March when I applied in February. I ended up finding a cheaper plan

Insurer: Nationwide

By: Quantana McKinney

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