Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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When I am applying for Figo i was…
When I am applying for Figo i was expecting my dog can have regular care. Now I am paying for 46€ per month to have a 75€ maximum preventive care per year such as vaccinations. The application is misleading and now even though I choose the monthly payment option they say i need to wait 1 year to cancel my contract. Now i stuck with them, definitely not suggest. The text below is from their application form.. "Unlimited consultations Standard preventive care such as vaccinations Treatments and medications for digestive problems Treatments and medications for ear, skin and eye infections Treatments for joint complaints"
Insurer: Figo
By: Murat K.
Pets Best was the second best choice of mine… getting pippa was first!!
"My Pippa, a 4pound Yorkie is a dream come true, wanting one for 45 years. I'm retired and on a limited fixed income. Pippa has some ailments that without PB insurance would either go untreated, undiagnosed or worse, shortening her very young life. I was fortunate enough to have had this policy since she was a young pup. Yes, rates have risen steeply but her healthcare is managed as well. We live alone, the two of us. With out her, I would be lost. Thank you, for watching over my precious companion! Karen E "
Quincy Johnson ( Pomeranian)
Pets Best is the best! I work for the animal hospital of Tiger Point ! I recommend PETS BEST TO ALL MY CLIENTS!!! Best service and best pay out with no hassles! Iv had pets best for 2 of my pets for 8 yrs with NO PROBLEMS ! Thank you for all you do and how easy it is to submit claims !
Satisfied Customer
"We have had a good experience with Pets Best. When we were looking for Pet Insurance last January for our Bentley...A English Cream Golden, we did quite a bit of research on the different insurances available to us and decided on Pets Best because of the selection of choices offered to choose from, as well as the positive reviews and we felt the cost was reseasonable. We have had to make claims a couple of times during this first year and are very happy with the claim process and turnabout time for reimbursement. Bentley is not our first pet, but insurance for a pet is. At this point we will probably continue with Pets Best. Of course we hope we will not need to submit anymore claims over the years but we feel so much better knowing that if we do, we can recoup some of the cost because Vet care is so expensive! i will end by saying that customer support is super!"
Pets Best is the worst
Claims take forever 99% of the time, prices go up significantly every single year. Horrible app, I cant say enough bad things about Pets Best, & npw I am stuck because his allergies are now a "pre-existing condition"
Rabin & Ronin
Customer service outstanding. Spend the extra money upfront and get the comprehensive plan. Take out the max with all benefits. Took my 2 German shepherds 8 weeks old and 10 weeks old to my lifetime veterinarian for their first visit . Received almost every penny back.
Cost hikes
Trupanion has been wonderful with customer service and claim assistance etc, but the policy hikes are huge! I have 2 cats and 1 dog and I’m thinking about shopping for new pet insurance due to these increases. It’s my only complaint; the huge increase in price…
Insurer: Trupanion
By: Sasha
Massive Rate Hike
I've had a policy with Healthy Paws since 2016. I just received a notice that my premium is jumping 154.3% and I am facing a yearly increase of $4,589.16 in premiums. Buyer beware, they will jack your premiums out of nowhere (I'm not talking the expected annual increases, this increase is unreasonable) and you will NOT be able to get coverage from any other insurance company if you have any claims as they will all be deemed preexisting conditions. I paid into their policy for years and years and now they want to get rid of my dog.
Insurer: Healthy Paws
By: Kelsi
don't use these folks
this company was great when I first started using them. now they are getting greedy and increasing my premium over 20% more than the year prior. when I try to sign up a new pet with this company the rate is the same as what I am currently paying. They are arbitrarily raising my premium with no cause. They have been extremely slow to reply when reaching out for additional explanations. Look elsewhere for a pet insurance company.
Insurer: Pets Best
By: brad
The best
Easy to file a claim, fast refund. No gimmicks. Fair price for insurance coverage. Highly recommend.