Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Great Experience
Clear, easy process to request a quote. Excellent, well-informed customer service. Fast turn-around to add my newest pet. Thank you!
Insurer: Nationwide
By: Lisa M
Easy to enroll
we had looked at this before. We feel this is the best deal for us.
Insurer: MetLife
By: Maryjo
Both positives and negatives.
I am happy I was able to receive help with Emma's medical bills. I am also happy Trupanion interacts with, and pays directly do, the veterinarians. With that said, I was not happy that, in such an emotional emergency situation, I was forced to appeal your quick initial denial of coverage. I was further disappointed that, within a week of the claim for treatment expenses, I was notified of a substantial increase in monthly premiums.
Insurer: Trupanion
By: Nancy
I am so grateful to have Fetch Pet…
I am so grateful to have Fetch Pet Insurance. It is the best for cost and customer care. Tess is now 11 years old so I have had some claims. They are always responsive and fair. Samantha was great today!
Insurer: Fetch
By: Marsha
My 3-yo Pomeranian girl
My 3-yo Pomeranian girl, Shmutzy, needs patella luxation surgery, which would have been incredibly expensive had I not chosen Trupanion as my pet insurance company.
Insurer: Trupanion
By: Doryne Davis
super affordable especially with having…
super affordable especially with having 2 pets, i really thought it would be more expensive! i’m super happy u looked around for the best pet insurance
Insurer: MetLife
By: Kam Gary-Grindstaff
easy and informative
easy and informative
Insurer: MetLife
By: Ronald Hackett
Prices are very reasonable!
Prices are very reasonable!
Insurer: Nationwide
By: Decartyse Montgomery
Worthless Coverage and Terrible Service
I had high hopes for this insurance based on reviews and that it was affiliated with the ASPCA. PSYCH! It’s NOT! This is an advertising scheme! When I submitted a recent claim (February 2026) for my 11 month old dog’s illness that was denied, I called and was told that there was a 14 day waiting period due to new insurance (I’ve had and been paying this premium since August of 2025). I asked to speak with another customer service rep to get more clarification who told me something completely different. I then asked to be transferred to a supervisor who spoke over me for the entire conversation and then said, LITERALLY, if I had waited longer to bring my dog in for treatment, my bill may have been covered. I have paid over $800 and been reimbursed less than $100 AFTER paying $1800 in vet bills. Avoid at all costs. Lemonade has more comprehensive coverage without all the sketchy caveats. Don’t let these people take advantage of you. THIS COMPANY WILL DO ANYTHING TO NOT PAY. DO NOT RISK YOUR PET’S HEALTH BY USING THIS SHADY COMPANY Regarding your response: Since you know I have been in touch with customer service, you should be able to review the calls and determine the ineptitude of your employees and the conflicting answers I received. I appreciate that you took time to read my review and react! Now fix yourself. ALSO, for anyone reading this, the only reason why there are “verified” reviews with 4 or 5 stars is because ASPCA Insurance INVITED them to review by sending a link after a favorable experience. They are less “verified” than those of us that came on here to leave honest feedback.
Insurer: ASPCA
By: Will Yerxa
Trupanion equals higher premiums annually!
When I get an email from Trupanion I know before opening— it is going to be about another rate increase. Other than that it is to say that we found that your cat had some minor unrelated infection or issue years ago and we therefore are denying the claim because it is in the same region of her body. That is the True Trupanion. In all fairness they are quick to settle claims but offer practically no convenience such as paying the “premium” ahead of time. I have no idea what the benefit of this venture with VCA could be. It seems like a race to mediocrity. Simply put, when this cat goes Trupanion will get no more.
Insurer: Trupanion
By: Me