Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


Verified November 13, 2025

cost mostly

cost mostly, but appreciate the opportunity to purchase this insurance for Diva.

Insurer: MetLife

By: Romona Wigg

Verified November 13, 2025

Everything was straight to the point .

Everything was straight to the point , easy to understand and reasonable price for our fur baby ❤️

Insurer: Nationwide

By: Robert A.

Verified November 13, 2025

Great service and answered all of my…

Great service and answered all of my questions !! Third time I have used Nationwide….like that they cover preventative care ! 😊👍

Insurer: Nationwide

By: Kate

Verified November 13, 2025

Being up front not hiding cost.

Being up front not hiding cost.

Insurer: Spot

By: Dena Brienza

November 13, 2025

Great pet insurance and easy to file a claim.

Filing a claim is very easy, it does take awhile for it to be processed. We find the reimbursements to be fair.

Insurer: Pets Best

By: Ark

Verified November 13, 2025

Review time takes too long

Review time takes too long. Also the annual premium raised from $189 to $270, that is a huge increase.

Insurer: MetLife

By: Kris Ankney

Verified November 13, 2025

Good pet insurance

Good pet insurance that isn’t wildly expensive and covers what I need for my pup

Insurer: MetLife

By: customer

Verified November 13, 2025

Metlife Pet Insurance is a must have with pets

I have been with Met Life Pet Insurance for 2 years now from day one after adopting both our cats. The rescue I adopted from actually recommends them. It has been a lifesaver financially as both cats ended up unfortunately having health issues later on. Submitting claims is easy, you can even submit from the app. Reimbursement is usually within a week, just make sure you submitt your payment receipt, the invoice, and the soap notes from your vet to avoid a delay. I have called maybe twice and have had great customer service. Also call over the phone to enroll for unlimited benefits as it is not an option if you enroll online. I found this out when renewing over the phone with a question and the agent told me about the unlimited benefits. It does cost more.

Insurer: MetLife

By: Noelle

Verified November 13, 2025

Wonderful representatives, additional online adjustments might be nice!

The only thing I wish I could do is make updates or changes to either my policy on the app, or see what adjustments would do to my monthly rate. Whenever I call your service representatives are always wonderful, I'm just an anxious person who hates making phone calls 😂

Insurer: MetLife

By: Alexis

Verified November 13, 2025

I am grateful that there has been quick…

I am grateful that there has been quick review of the claims I have submitted. It's important to me that I can receive my money for having this insurance since I am on a fixed budget.

Insurer: MetLife

By: Deborah

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