Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


Verified March 01, 2026

spot did exactly what they told me they…

spot did exactly what they told me they would do. i am extremely happy that i got my pet insurance through them.

Insurer: Spot

By: jeff

Verified March 01, 2026

The Best Decision We Made for Our Dog

I truly cannot say enough good things about Healthy Paws. We have insurance for our dog, Ivy, and it has made all the difference in the world. They review claims quickly, communicate clearly, and consistently reimburse 90% of the actual vet bill without any hassle. The process is straightforward and stress-free, exactly what you need when you're already worried about your pet. Because of Healthy Paws, we’ve been able to give Ivy top quality veterinary care without hesitation. Instead of making decisions based on cost, we can focus entirely on what’s best for her health and well-being. Their reliability and efficiency have given us real peace of mind. I’m incredibly grateful for the support they provide and would recommend them wholeheartedly to any pet owner.

Insurer: Healthy Paws

By: Rikki Gross

Verified March 01, 2026

No problems submitting claims and…

No problems submitting claims and getting refund. Good coverage

Insurer: Spot

By: Mary

Verified March 01, 2026

Process to obtain a quote online was…

Process to obtain a quote online was quick, straightforward and most importantly way more competitive then my current insurer.

Insurer: Sonnet

By: Chris

March 01, 2026

Plan up 28% after the FIRST YEAR

My insurance plan just went up 28% after the FIRST YEAR. And my dog is a PUPPY with NO health problems and only used the plan ONCE. They're now asking me to pay more than $200 per month for a dog under 18 months.

Insurer: Trupanion

By: Carissa Engelbert

Verified March 01, 2026

A+ They have been fair and responsive

They have been fair and responisve. I had one claim and they reimbursed me a fair part and the teeth cleaning I had done for Odie had a 150 dollar allowance for Teeth cleaning when I added the Platinum rider. SO yeah. Spot pet insurance is legit and they are a great company to deal with. I hope I will never need them for major diseases/illnesses but if I do, I am glad I chose this company! Thanks, Brian and Odie.

Insurer: Spot

By: Brian D

Verified March 01, 2026

I couldn’t imagine being a pet owner…

I couldn’t imagine being a pet owner without metlife pet insurance! It makes the cost an after thought and allows me to keep my dog happy and healthy and not worry about the price of treatment. Payment is reimbursed to me within days. It’s so easy to take a picture of the invoice and upload it. All pros no cons!

Insurer: MetLife

By: Stephanie

Verified March 01, 2026

Amazing response time for approval

Amazing response time for approval. Fair with what they cover. I'm so glad I had insurance - it saved me a bundle on my dog's back surgery.

Insurer: Trupanion

By: Cheryl

March 01, 2026

Refusal of bill

After dealing with increasingly high premiums when the dog got older, they only reimbursed 25% for a cancer diagnosis. I had major medical coverage and was paying $245 a month when our boy passed. I will seek another company if we ever get another doggie.

Insurer: Nationwide

By: Warren Hartwell

March 01, 2026

Watch out for Embraces Renewals

I’ve been with Embrace for years and just received my renewal notice. The new premium is $918.31 per month. That is over $11,000 per year to insure two senior pets. For comparison, my current billing shows $279 per month . So we are talking about going from roughly $3,300 per year to more than $11,000 per year at renewal. That is not a modest increase. That is a financial shock. What makes this worse is that they have never paid a single claim since I purchased the insurance. Reimbursed to date is $0. So after years of paying premiums, the first major interaction at renewal is a massive rate increase. Yes, the explanation includes rising veterinary costs, age adjustments, and actuarial reviews in California. I understand that premiums change. But tripling the annual cost feels less like risk adjustment and more like pricing customers out once their pets are older. Insurance is supposed to provide peace of mind. Instead, this feels like you are paying faithfully for years and then being presented with a bill that makes you question whether coverage is even sustainable. If you are considering pet insurance, do not just look at the monthly number. Convert it to an annual cost. When someone says $300 per month, that is $3,600 per year. When it becomes $900 per month, that is more than $10,000 per year. Do the math before your pets age into a pricing tier that makes staying insured feel impossible.

Insurer: Embrace

By: Alfred Somekh

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