Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,383 total


Verified March 03, 2026

Everything was great but really…expensive

Everything was great but really expensive

Insurer: Nationwide

By: Jenny

Verified March 03, 2026

The payment came quickly

The payment came quickly. The cats went in for their wellness checkup and it was all covered.

Insurer: MetLife

By: Anne

Verified March 03, 2026

Awful

Awful! Used companion, lemonade, pumpkin, anything but this company. They don’t speak English, they can’t interpret medical records versus claims, they’re very slow to reimburse and they keep canceling things or closing accounts. I have seven dogs on their account and I’m going to cancel my services with all of them and switched to a different company. Save yourself, and don’t use these people.

Insurer: Healthy Paws

By: Tiffany Jourdain

March 03, 2026

Awful Pet Insurance!

I signed up for Figo because it was affiliated with Costco and I thought they would provide great service because of this. However, it takes a very long time for claims to be processed with no communication about the status of claims or if more information is needed to process a claim. You need to follow up on your own. I was carrying another policy because most insurance companies have a 6 month waiting period on certain procedures. However, I did not know this would affect the coverage on eligible claims I submitted with Figo. When my pet passed away unexpectedly, Figo would not cover ANY of the expenses because I had another policy. I didn't expect the full amount to be covered twice, but they could have at least covered the difference so the entire amount of my pet's final care was covered. I am VERY disappointed and will not be recommending Figo to any of my friends with pets.

Insurer: Figo

By: Erin

March 02, 2026

A conversation with Aileen

Aileen was very informative and patient in helping me understand what my insurance would cover and the cost of such coverage.She came across as sincerely interested in getting me the best coverage possible for our dog Millie. I was impressed!

Insurer: Fetch

By: Gary Kirlin

Verified March 02, 2026

Good Insurance.

I had Met Life Pet through my employer. It came in VERY handy with an illness we did not expect. EVER. So now that I retired I picked it up through my college alumni association. I'm getting a better monthly rate with slightly less coverage. But it's better than NO coverage. Easy to submit claims too.

Insurer: MetLife

By: Vandemortel Gary

Verified March 02, 2026

Great coverage for illness and…

Great coverage for illness and accidents at a very good premium, I am happy that I kept this policy from the time he was a puppy

Insurer: MetLife

By: Winnie Morton

Verified March 02, 2026

Great product for the price

Great product for the price

Insurer: MetLife

By: Nailah Taylor-Hill

Verified March 02, 2026

Simple

Very easy to set up and fair prices

Insurer: Sonnet

By: Christine

March 02, 2026

Rate increase with number of claims filed

Slow claims process. They increase rates when you file claims.

Insurer: Embrace

By: Amy K

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