Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
Other Categories
I’ve had this insurance for two four…
I’ve had this insurance for two four years I used to have a different insurance that paid better every time you’ve processed your claims this insurance has been going up every year and pay it out less even if you don’t have your dog diagnosed for the correct disease they may have very difficult to get them to pay the full amount The other insurance I used to have with a lot easier to process. I really don’t recommend them so I went ahead and cancel them. It’s just not worth spending the money for two pets when they do not process the paperwork on time claims they request so much paperwork by the time you get done it’s like 30 days to have to wait to process granted you get a military discount but in the long run, it’s not worth it.
Insurer: Embrace
By: Alma murrah
A little problem
No different than any other. Over priced by a lot! They do pay quickly once you figure out their cumbersome site. They do not allow a fax or photo by email as some do. They not doubled, not tripled, but now want to make my future payments 4 TIMES HIGHER the year before. I feel that is very unfair as my dog was recently diagnosed with diabetes. Before the increases were minimal…but you never know. The excuse they gave me is that “you know, everyone’s cost has gone up”. Right…but 4 times higher than the year before and they have included the increase for the cat that is healthy. The date below is not accurate, but they don’t give me an opportunity to be more specific regarding this issue.
Insurer: Embrace
By: JUDY SINGER
USAA made Embrace quality Pet Insurance more affordable
I have such a lovely and healthy little dog that has never had one health issue (knock on wood), but since I have USAA, it made getting pet insurance a little more affordable (I needed to change companies). I like the peace of mind of pet insurance and hope never to have to make a claim. The enrollment process was simple and straightforward.
Insurer: Embrace
By: Stephanie Bavaro
Never got anymore information after I…
Never got anymore information after I paid almost $70 to start the insurance for my cat. Total rip off.
Insurer: Nationwide
By: Vanessa Branson
New Math invented by Healthy Paws
Yes, honest and helpful.... really ? I have purchased insurance from Healthy Paws when my dog was 5.5 years old ( in 2017): I chose 70% company-30% me, and 500$ deductible. I have paid for 7-8 years, never used it. They don't pay regular visits. I took my baby to ER back in January 2025. After a short visit of few hours the final bill was $1000. My deductible was $500, so then they should have paid 70% according with my plan. They said they don't pay the visit ( $250), so I was left with 250$ bill hoping to get 70% which means $175.00... well Healthy Paws invented a new Math and sent me a check of $46. Please be aware they do not cover the percentage they said !!!! For Healthy Paws: I am not interested in your excuses and explanations !! Math is Math: you should post your percentage rule on your site so people are aware of this scam ! I have stopped paying the insurance. My baby is 13.5, still doing good. I have meant to write a review for very long time. I also want to bring to attention the increasing of cost is astronomical !!!! I have read reviews that say the increase was above like 1000 %. They want you to pay , but they always find excuses not to cover !!!!
Insurer: Healthy Paws
By: Ramona
Frustrating and disappointing process
I really wanted to feel good about having Embrace as protection for my pets, but the experience has been frustrating. The claims process is slow and feels like it takes way too much effort on my end. Communication isn’t always clear, and I’ve had to follow up more than I should just to get simple answers. While the coverage itself is okay, the amount of stress and time it takes to actually use it makes me question whether it’s worth it. Pet insurance is supposed to give peace of mind, but instead it’s been another source of stress.
Insurer: Embrace
By: Keoni
Good ethical company
Once they started processing my pets claims they were really fast The only thing I don't like is that I'm unable to change certain policy parameters like increasing the amount covered or up to 90% so less of a deductible because my pets are too old
Insurer: Spot
By: bstam
I love Spot Pet Insurance
I love Spot Pet Insurance. I wish my health insurance was this easy to deal with. I recommend Spot to all my pet owner friends. Its easy to submit a claim and the refund process is quick. I sent my claim in on a Monday and received my refund deposited into my acct by Wednesday.
Insurer: Spot
By: Pnut Riley
Embrace was very responsive
Embrace was very responsive. As soon as my vet sent the necessary paperwork, Embrace immediately settled my claim as advertised. I’m very happy to have this insurance to care for my pet and keep expenses down. Thanks USAA for partnering with Embrace.
Insurer: Embrace
By: Angel
Grateful for Embrace Coverage
Our cat has developed some issues as she has aged. Embrace has covered most the vet costs the were incurred for her care. We are grataeful to hav had Embrace to fall back on> They havae been great.
Insurer: Embrace
By: Janis Ritter