Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Expensive and Slow
We have used pet insurance for over 10 years. Nationwide has gotten really expensive, so expensive we can only afford it for one of our dogs now. They also are not very quick at processing claims or replying to emails. I submitted a wellness claim and the form printed without the box checked and I didn't notice. It took them almost a month to finally tell me they couldn't process it because it wasn't filled out correctly. The invoice from the vet that was attached clearly stated it was a wellness exam, but that wasn't good enough. Nationwide is just not worth the hassle anymore and their customer service is awful.
Insurer: Nationwide
By: Kelly
Great service! Paid over half of my pet's surgery bill
Would highly recommend this insurance for your pet. Premium is low but pay for injury was great!
Insurer: ASPCA
By: R
Best Pet Insurer around
When we originally purchased the policy from Embrace for our French Bulldog puppy, we had no idea what the were about besides reading a few reviews. The ultimate reason we chose Embrace was the affordable cost over a few other pet insurers I received quotes from. It pains me to say that this is the second time that we have used Embrace in two years for our Frenchies eyes. He only has one eye and when he injured it a few weeks ago, we were willing to do anything we could to try to save it. So far so good as we are continuing treatment, but lots of bills were pilling up. I simply had the vets fill out the prefilled claim form and I scanned them directly to Embrace through the Embrace portal. To my amazement, they have covered everything so far minus our deductible. I can’t say enough kind words about the Embrace staff and company as a whole. They truly care about pets and pet owners through stressful times.
Insurer: Embrace
By: Andrew
So glad we invested in Nationwide Whole pet with wellness Insurance
We are so very grateful that we decided to purchase a Nationwide Whole pet with wellness plan!!! We love out 10 month old Goldendoodle, Duke, however when he decided to eat a sock and had an obstruction the whole situation was very stressful. We were so grateful that we had the insurance which covered his surgery and 3 day hospital stay! What a blessing to be able to only worry about our amazing pup and his recovery, instead of the financial burden it may have caused our family. We are planning to add our older dog to the policy as well. I recommend this plan if you have pets that you love!!!
Insurer: Nationwide
By: Jennifer
Great 1st year experience...
So far so good. The 1st year has been well worth it as my pup has been a handful!!! The reality is, the insurance is a math equation and you have to balance the spreadsheet to see if it makes sense for you. However if you are just looking to CYA.... PHP is the right insurance carrier
Insurer: ASPCA
By: Brent
Worst Pet Insurance
I paid for almost a year and just filled one claim and they didn't pay nothing for my claim. Don't do this insurance. They just want to get your money.
Insurer: ASPCA
By: ana
Excellent coverage, no hassles with claims. Wonderful!
This insurer promises not to hike premiums due to claims, which sets it apart from all the others.
Insurer: Pets Plus Us
By: Janice
Buyer Beware.
Terrible company. Buyer beware. I wasted $300 in premiums and they never reimbursed me for a single vet visit or service. Their tactic is to send letters that say that they need MORE info. from the vet to determine the repayment. They hassled my vet for months while I paid premiums to the tune of $40 a month for the "premium" plan. Finally, after seven months of this, they sent me a notice that my cat wasn't eligible for a single service reimbursement. When I cancelled over the phone, the person on the line was all too familiar with the policy and told me to expect a check or repayment for my monthly pre-paid deposit. Four days later I receive a letter that stated that they would need 30 days to "review" my cancellation. In other words, they want to mop up that month's premium payment too. I'm reporting them to the Better Business Bureau. Advice to those considering Nationwide: review the top rated pet insurers. They are nowhere near that list. I wish I had. I would have the $300 I wasted on this company to buy food and vet bills for my cat.
Insurer: Nationwide
By: Jane
Horrible experience
They didn't cover a single claim that we submitted and often denied under the pretext of a "preexisting condition", even though none of the claims were related to any such condition. I would highly recommend going elsewhere for your pet's coverage needs.
Insurer: Pets Best
By: Chris