Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,517 total


November 22, 2018

I can afford it!

I have always thought of pet insurance as a luxury. But, when I decided to get a puppy I knew the first year would be the most expensive. I found Nationwide through my employer and compared to other pet insurance companies, Nationwide was lower in cost and with more coverage. The best thing about having pet insurance is that I don't have to choose between paying my bills or paying for my pet's health, I can have both!

Insurer: Nationwide

By: Jerika

Useful
November 22, 2018

Increased premium

My second year into my dog's insurance and the premium already went up. If it continues to go up every year then the premium rate will put insurance out of reach for him just when he will need it the most. Same problem with auto and home insurance :(

Insurer: Pets Best

By: Mary

Useful
November 21, 2018

Amazing

We have had pet insurance with your company for both of our dogs. I love the low premium. Excellent customer service. Reimbursement of expenses incurred for our dogs has been a blessing. Without the insurance coverage we would be in deeper financial debt. The reimbursement time is reasonable. I love being able to have 24 hour access to my account too.

Insurer: Nationwide

By: Canella

Useful
November 21, 2018

Loving Healthly Paws for 7 Years and Counting

I've had Healthy Paws for my dog's 7 entire years of life (and counting) and it was a wonderful decision. The claims process couldn't be easier. They are always fair and fast. They sometimes even send personal notes to check in on my pup. They are very affordable, with lower than expected increases in monthly premiums as my dog has aged. I don't remember if they were the cheapest. I'm sure you can always find a cheaper plan... but at what real price? I know when my dog's curiosity gets the best of him that Healthy Paws has my back.

Insurer: Healthy Paws

By: Steve

Useful
Verified November 21, 2018

Not your typically insurance company

I have had 2 major claims in the lifetime of my policy. The claim process is easy and simple and can all be done online. Trupanion has always paid the full amount of the bills (according to policy coverage) without any questions or denials. The claims are processed in an efficient manner. Other than the higher cost of the policy, I think trupanion is a great company and will use with any of my future pets.

Insurer: Trupanion

By: Shelley

Useful
November 21, 2018

Update claims process and turn-around time

Your service is quite helpful, however multiple products are on the market and competing on price and features for account service. Online secure claims submission, e-signature, claims tracking, and document uploads are all common tools of your competition. I would say I'm satisfied with your insurance, however the process of accessing it is not competitive with your peers. Printing, hand signing, scanning and emailing documents and attachments is a poor process for 2018. As is waiting multiple weeks without status tracking etc. I imagine many of your claims are routine, however major reimbursements take what seems the same path as minor ones. If I'm waiting for $60 or $1000 reimbursement I'm still in the dark for weeks, while I've fronted you the money at no interest, for families where this is a financial hardship... Your service needs to modernize and prioritize in a way that is transparent to your clients.

Insurer: Nationwide

By: Ryan

Useful
November 21, 2018

Insurance is good. It doesn’t pay for everything but so far I’m happy.

Yes basically I am satisfied. I have had Pet Insurance for 11 plus yrs now. I wish we could get re-emburst more than one time a year for Flea and Tick medicine but that’s I suppose a minor detail We pay quite a bit in each year and I don’t use and haven’t fortunately had to use it except for regular check ups. I do takes good care of my babies which it is has it should be.

Insurer: Nationwide

By: Susan

Useful
November 21, 2018

Very simple process.

The process to submit my pet's claim is very simple. Scan and upload invoices and the pre-filled claim form. I get alot out of my monthly payment. Just had a vet visit of close to $1000 and I was reimbursed almost $700.

Insurer: Nationwide

By: Matt

Useful
November 21, 2018

Very simple process.

The process to submit my pet's claim is very simple. Scan and upload invoices and the pre-filled claim form. I get alot out of my monthly payment. Just had a vet visit of close to $1000 and I was reimbursed almost $700.

Insurer: Nationwide

By: Matt

Useful
November 21, 2018

Nationwide made going through wondering how the test would come out easier, Nationwide really is on our side.

Mickey developed a growth around one of his nipples. Wasn't quite 6 years old and I was extremely scared of the "C" word. After the procedure my vet turned in the forms, and all was taken care of. Mickey is my eighth kitty and have spent a great deal at vets over the years, I decided to get the insurance so in the event something big came up that was treatable I wouldn't have to make a decision based on the cost instead of my love for him. I would encourage everyone who has pets to get insurance coverage, and Nationwide seems to have been a great choice.

Insurer: Nationwide

By: Diana

Useful

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