Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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easy to navigate
easy to navigate. great rates. great coverage.
Insurer: MetLife
By: Bonnie Irwin
Comprehensive & dependable coverage
I have insured my pets with Pets Best for several years. Their comprehensive coverage gives me comfort that I am always able to provide the best possible care for my pets, without making cost a part of that decision. They have supported my cat through a cancer diagnosis, my greyhound through chronic urinary tract issues, and my oldest greyhound with GOLPP. At every step, Pets Best could be counted on to provide coverage and I could rest knowing that once my deductible and out of pocket was covered, they would cover the balance. In addition to covering exam costs, lab test, diagnostic testing and of course treatment, the actual cost of their policy is also reasonable for the broad coverage they provide. Thank you Pets Best!
Insurer: Pets Best
By: Helga Gruss
Paying another deductible for the same condition
I must say that Trupanion is quick to pay out claims BUT they somehow overlook the same medical conditions that has met the deductible from previous claims. And this results into being made to pay the deductible twice. My cat has a heart murmur so his Vet included a proBNP test when they did his bloodwork on June 2023 and this test came back positive. An Echocardiogram was eventually done and this showed early stage of Cardiomyopathy. Then on Feb 2026 I took my cat to a different Vet for dental cleaning but because of his heart murmur, they had to do another proBNP test that came back way over the normal value. An Echocardiogram was done again which showed a progression of his Cardiomyopathy. When I submitted a claim to Trupanion, I was made to pay another deductible of $250 because they said it’s another medical condition. I don’t understand why they keep saying that my first claim in June 2023 with the Echocardiogram was because of an eye problem and therefore completely different from the Feb 2026 claim. What kind of Vet would order an Echocardiogram for an eye condition? The fact that I’m paying $98 a month insurance for 1 cat, it’s just fair to ask Trupanion to get competent and knowledgeable underwriters to review claims so as not to cause further trauma and frustration to their clients.
Insurer: Trupanion
By: MB
My dog was diagnoised with Splenic…
My dog was diagnoised with Splenic stromal sarcoma in Nov 2025. Her spleen, the mass, a a portion of her liver was removed. It was malignant. She been under going Chemo every 2 weeks. The financial expense was staggering. I am so grateful to have Healthy Paws Pet insurance. Not only have they paid 80% of the medical bills but, it is done in such a easy process. I filled a claim on a Friday and by Monday the funds were in my checking account. The best customer service during this trying time. They also follow up to chek on my dog. I highly recommend Healthy Paws Pet Insurance to everyone who has a pet. Affordable, low deductible and outstanding customer service from a company who cares about you and your pet!
Insurer: Healthy Paws
By: Susan Lemieux-Cortez
Never covers anything
Never covers anything; more expensive than other insurances; every year it seems the costs go up and the coverage is less. They say they’re here for you and available 24/7 and then they find ways of not covering in the way other insurance companies would.
Insurer: Trupanion
By: Kristina
Embrace is a fantastic Pet Insurance
Embrace is a fantastic Pet Insurance. It has met my Dogs needs for almost 3 years. It has been great!
Insurer: Embrace
By: Dierdre Toomey
In 10 years our monthly payment went…
In 10 years our monthly payment went from $50.00 per month to $156. As well my dog went in to have a lump removed on his leg , the vet found another growth and removed it . We were two deductibles because the were two different type. I am now paying just $2000.00 per year for insurance.
Insurer: Trupanion Canada
By: Bert Thorne
Great price and ease of navigation
Great price and ease of navigation
Insurer: MetLife
By: Terry
Three stars out of five
I would like to leave my review about this pet health insurance. Maya has been insured with this company since she was a puppy, back in 2016, when she was just a few months old. We got the insurance as a precaution. When she was 10 months old, she fractured a bone in her leg. She had surgery, and the insurance reimbursed us 80%. She remained on this insurance for several years. When I found out that my husband had canceled her policy, I immediately reactivated it on October 15, 2021. Maya was going to turn 6 in December. Unfortunately, on February 10, 2022, Maya needed another surgery to remove the pin from her leg. As she grew, the pin had shifted into her knee, and she was having difficulty walking. She underwent the second surgery, and I filed a claim — but they did not reimburse me, stating it was a pre-existing condition. I was very upset, because they were already aware of her full medical history, including the first surgery. However, since the policy had been canceled and then reactivated, I believe they may have assumed we were trying to take advantage of the situation, which was not the case at all. I eventually let it go, although I remained very disappointed, and we paid for everything out of pocket. She has remained insured to this day. Recently, she had to undergo yet another surgery on the same leg — her third surgery, in 2026. Maya is now 10 years old. This time, she was diagnosed with osteosarcoma and had to have her leg amputated. The insurance reimbursed 80% of the costs. Overall, I would not give this insurance 5 stars. Because of the second surgery, which I believe should have been covered, I cannot rate it that highly. However, considering the customer service and the speed of reimbursement, I would give it 3 out of 5 stars. I also would not give 5 stars because I consider the monthly premium of $228.69 to be quite expensive.
Insurer: Healthy Paws
By: Priscila Dos Santos
Better plans were expected
My previous pet insurance did not have annual maximum coverage. Having dogs for many years, I know 5K for illness or injury will not be enough to provide the best possible healthcare. More options for additional coverage would have been appreciated. Additionally, while Nationwide is not the most expensive, there are better plans. I hope this can be negotiated with my employer next year.
Insurer: Nationwide
By: Matt C