Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
Other Categories
I thank God for PetsBest every day
I thank God for PetsBest every day! My poor dog has been so sick and without PetsBest we wouldn't have been able to continue treating her. This is one of the best things I could have ever done for my dog. Highly recommended if you have pets.
Insurer: Pets Best
By: Da Moff Man
Easy to connect with the Insurance and…
Easy to connect with the Insurance and fast payment back, it is worth the money.
Insurer: Pumpkin
By: Luisa Pericoli
They don't pay! Worst pet insurance ever!
I have been paying monthly for pet insurance and every time I turn in a vet bill, they argue and don't reimburse as they're supposed to. I'm so upset right now because they have been taking my money every month, but they do not reimburse you! My vet has repeatedly sent them everything they needed, and even talked to them on the phone (8 times). They just kept finding every excuse to not pay. I do not recommend them! There's much better pet insurance out there. Met pet insurance, is a joke!! They owe me over $1,600.00.
Insurer: MetLife
By: Traci Laird
The most money I have ever wasted. Ever.
We insured our dog with Embrace her whole life. The monthly premium started at around $60 dollars and steadily increased over the years. Last year, we paid them nearly $5000 in premiums with barely any claims. On her 12th birthday, they emailed me, telling us we'd now have to pay $733 a month - $8,796 a year for a 10k yearly max. When I complained that there was no point, and that now I would never get close to getting back the thousands and thousands I'd put into the policy over the years, they gave me some different options, but only one set that would still "cover" my dog's recent injury. I use "cover" loosely, since they're still denying the physical therapy claims. I cannot believe that now, as my dog ages and really needs the support, we won't have any help for her or her ailments, after we worked so hard to keep her happy and healthy for so long. It seems like the people who work at this company care, but their model is so broken. Maybe the whole pet care and pet insurance industry is broken. I don't know. But save the money yourself. Set it aside while your pets are young and healthy, so you can support them yourself as they age. Trust me, overall, it will save you thousands.
Insurer: Embrace
By: Teresa C.
Duke - Our Black Lab Puppy
Duke - Our Black Lab Puppy - Brand New Clients. The website was very easy to work around, very easy to get a quote and tailor that quote to our needs. We did make a call to customer service with some questions and spoke to Rebecca, she was awesome. Took the time to explain the answers to the ??'s we had and if could not answer then, she found the answer and called us back. It took us about 2 weeks later to actually purchase, Rebecca remembered almost everything about us, I was impressed, which tells me something about her but also Prudent Pet Insurance. I know that they are going to Take Care of Duke when he needs to use his insurance. We did get 3 other quotes from other companies & apples to apples, Prudent won hands down in all aspects. I am confident that we will be happy customers that will be more than happy to recommend Prudent Pet Insurance to our Dog friends.
Insurer: Prudent Pet
By: seasca
MetLife Pet Insurance is Outstanding
MetLife Pet insurance has been outstanding! Dog owner for 30 years, this is the first time having pet insurance and will never do without again! MetLife has a user friendly website and an app as well. Easy to submit claims and a quick turnaround for payment reimbursement . We would highly recommend MetLife as I do already to several group pages I’m in for our dogs breed.
Insurer: MetLife
By: Kelly & Joe Guarino
We will be stopping our insurance
We will be stopping our insurance. The copay is $250 and our rates for the dogs have doubled. Financially it just doesn’t make sense.
Insurer: Pets Best
By: Kate Roeske-Zummer
Customer service is excellent
The staff in customer service are excellent and caring. Only reason didn’t give 5 stars is because my monthly premium increased over $100 in a single year. My dog’s insurance is now more expensive than my own. But I will obviously pay for it because he’s worth it. But just feels like insurance companies know this and will take more than they need from pet parents.
Insurer: MetLife
By: customer
MetLife is great!
MetLife is great! The ease of making claims and the quickness in getting claims settled really helps out with having unexpected vet bills. Can’t recommend them enough!
Insurer: MetLife
By: Jason
Excellent Pet Insurance
Prompt payments. Easy submission.
Insurer: MetLife
By: Darlene Gidley