Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


October 15, 2025

Hassle Free!

Not cheap insurance, but it's really easy to submit a claim and processing is hassle free. Frankly, I can't believe it. My dog has cancer and I've had to take her to a veterinary teaching hospital at Purdue University for specialized care and the insurance company hasn't given me a problem at all. They also pay claims quickly. What a relief!

Insurer: Embrace

By: Diana Mercer

October 15, 2025

Good insurance for an accident prone hound

Dylan is no stranger to emergency vets in two states. Pets Best insurance had been great for these unexpected visits. The plan is reasonably priced, and the claims process is very straight forward.

Insurer: Pets Best

Veterinarian: Fox Animal Hospital

By: John

Useful
Verified October 15, 2025

At this point I’m disappointed in…

At this point I’m disappointed in Embrace. I’ve had the policy for 9 months and have not received a cent of repayment yet have paid monthly premiums. My account at ASLCA on a for met pet was much easier to navigate and prompt in payment.

Insurer: Embrace

By: customer

October 15, 2025

Great Pet Insurance

We love Pets Best insurance. I avoided buying pet insurance after the research I did and horror stories of denied claims. After doing chemo on 3 bulldogs and 4 TPLOs my wife said we needed to get it. A bulldogger friend recommended Pet's Best and after some research we purchased it for a rescue we adopted. Unfortunately we've had to file claims recently for our Pippa but Pet's Best is prompt at processing claims. They paid for having one eye removed and a $4k ICU stint for pulmonary hypertension. Not having a cap on coverage is huge. Many insurers cap claims at $10-20k/year but it's easy to spend $50k/year if you need cancer treatments. If you're hesitating about getting Pet's Best insurance, don't.

Insurer: Pets Best

Veterinarian: Carolina Veterinary Specialists

By: George

Useful
October 15, 2025

pets Best

story: "this past summer my Pet had two issues one was a very bad sprain to his leg and then a tumor was discovered…without having Pets Best it would have been a horrible financial issue..i am so happy that i got my pet covered from day one…i felt secure in knowing that his injuries would not be a major financial blow…shout out to Pets Best "

Insurer: Pets Best

By: grace

Useful
Verified October 15, 2025

What would the world be like if everything worked like this

I have never had pet insurance before but call my vet to ask for suggestions. They mentioned pumpkin so I checked them out online. I liked that they offered preventative(wellness) coverage. When I took my cat to the vet for his wellness appointment that day I submitted the invoice to pumpkin. By the next day I knew what they would reimburse and why. By the second day I had the funds available in my account. If human insurance worked this well and quick I think less people would complain about it.

Insurer: Pumpkin

By: Nicole

October 14, 2025

Great plans, slow claims processing

The claims process has been the only drawback I have experienced. It is easy to submit a claim and check the status, but claims have routinely taken several weeks to process. With previous pet insurance companies, the turnaround time was within a few days. I do like the wide variety of coverage options that are customizable and reasonably priced compared to competitors.

Insurer: Pets Best

By: Sarah Bonnot

October 14, 2025

I had a great experience working with Justin

I had a great experience working with Justin on purchasing pet insurance for our new puppy. He was thorough and very supportive through the process. I am very happy with my rate and coverage and look forward to a long relationship with Fetch.

Insurer: Fetch Canada

By: Tracey

Verified October 14, 2025

Good coverage for our dogs

Good coverage for our dogs. Submitting for reimbursement is easy and quick.

Insurer: MetLife

By: customer

Verified October 14, 2025

Quick, easy and even better than expected!

It was easy to submit a claim (as usual), and we got a response quickly, and Pumpkin paid for more than I was hoping they would. Overall a great experience (again, as usual).

Insurer: Pumpkin

By: Amy

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