Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,795 total
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First Claim
Just switched to Pets Best. First claim for wellness visit to vet was easy to file, was processed quickly, and covered exactly what was promised. Very happy with Pets Best.
Costs rise exponentially
We have generally had a good experience with Trupanion- they don’t pull any stunts as far as coverage or records. My complaint is the rise in costs - our dog is now 11 and we have had them for 6 years and have had reasonable increases (<10%) each year until this year when it was over 25%. It would be incredibly hard to get our dog insured elsewhere at this point and I’m sure they know that- just disappointed this is how they treat their long term customers (and I’m a vet- definitely no professional discount even though I’ve saved them thousands of dollars over the years in reduced fees and diagnostics.)
Insurer: Trupanion
By: KG
Satisfied customer
"Pets Best has worked very well for my dog. Until this year he has been very healthy except for a a few months in 2024. This year he developed heart disease that required treatment and medications. Pets Best has reimbursed all claim as I hoped they would. I am very satisfied with their process. I would suggest a claim option for medications in the area where they ask who provided the service. That being said, they always take care of it when I name my vet who wrote the scrip as the provider."
Insurer: Pets Best
Veterinarian: Veterinary Medical Center of Indian River County
By: Henri and Patricia
Our amount was raised $500 for not…
Our amount was raised $500 for not doing claimes with no increase to monthly amount but it went up.
Insurer: MetLife
By: Jennifer J
Pet dog struck with epilepsy, MetLife was there to support us
Taking care of my pets is made so much easier with MetLife. When our dog started having seizures, I didn’t think twice about getting her the emergency care she needed, knowing full well it would be expensive but MetLife would have our back.
Insurer: MetLife
By: customer
Best Insurance Out There
We have 2 of our pups insured since they were puppies and it was the best thing we've done for them. One of them is super healthy so we've only had to use the insurance a couple of times due to accidents. However, our other baby is a sickly one and Healthy Paws has been a life saver when it comes to being there to help us lift that financial burden that comes with it. The turn around for refunds is so easy and so fast. I recommend this pet insurance company to those looking for the best care to protect their loved ones.
Insurer: Healthy Paws
By: Evelyn Carrillo-Barahona
great coverage
great coverage, reasonably priced and easy to submit claims. Even covered our dog's CCL surgery!
Insurer: Healthy Paws
By: Ted
So friendly and helpful…
Nadine was so friendly and helpful navigating this journey. And we are very happy with the services we get covered for the price.
Insurer: Fetch
By: Amanda Beach
Looks like Great coverage at a Great…
Looks like Great coverage at a Great price!!
Insurer: Prudent Pet
By: Geeoffaol.com
Helped my senior girl!
I’m grateful that not only does Pets Best insure senior dogs but when my senior girl had pancreatitis which resulted in thousands in vet bills all of my claims were handled and a refund was issued which gave me a lot of relief in a stressful time
Insurer: Pets Best
By: Nichole