Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


October 16, 2025

Best service!

I was given the best customer service by Kieth and he was very straightforward with helping me understand the policy I have better! Very professional and efficient customer service! I would recommend this insurance to anyone with a pet! They have helped me so much with making sure my cat is getting the best health coverage and insuring the needs she may need in any situation. 10 out of 10 for best customer service and affordable coverage!

Insurer: MetLife

By: Alejandra

Useful
October 16, 2025

I have had Healthy Paws for past 10…

I have had Healthy Paws for past 10 years. Since they have been bought out by Chubb they are no lon ger the company they use to be. My dog is 10 years old and my premium went up 150% this year with no claims. This company wants to lure you in when you pet is young then raise you premiums so high you can no longer afford it when they get older. Owner look else where when insuring your pet.

Insurer: Healthy Paws

By: Dawn Bugay

Verified October 16, 2025

Sky high prices

Sky high prices. Increased the monthly prices over &50 and did NOT NOTIFY THE PET OWNERS. Scammers

Insurer: MetLife

By: customer

October 15, 2025

Shamefully increasing to the highest…

Shamefully increasing to the highest premium each year of my dog’s life. I’ve been with them for 12 yrs. They only care about money not the animals. They pay for what they say they do because they have to.

Insurer: Embrace

By: Molly

Verified October 15, 2025

I have paid for insurance for my pup…

I have paid for insurance for my pup since he came into my life and after 8 years I was starting to doubt it’s worth. Let me tell you! 1 bad diagnosis and it’s worth it. I was freaking out about the cost of everything being thrown at me but it had to be done and MetLifes pet insurance came through and has covered the majority of what has been needed. I couldn’t be happier knowing that I can get my boy the care he needs and not have to stress over it. When there were questions I was able to call and they were quickly resolved and the reimbursement goes straight into my bank account. This is definitely worth the money.

Insurer: MetLife

By: customer

October 15, 2025

Peace of Mind

Having pet insurance has saved me time and again. It doesn't cover everything, but so far it's covered the unexpected things, like emergency visits and diagnostic testing. Sometimes there's a wait (4-6 weeks) before a claim is processed, but eventually it all works out. I do wish they covered more standard things, like vaccinations and preventatives, but overall, what I have gotten back is more than what I pay for the year. I don't hesitate over vet bills to make sure my dog gets the best care, and that's the best peace of mind.

Insurer: Pets Best

By: Anxious Dog Mom

Verified October 15, 2025

Thank You, Healthy Paws!

My little dog is 9 and I have had Healthy Paws Pet Insurance for most of her life. And, I am so happy that I made that decision! From surgeries to acute illnesses they have had my back each time. The cost of surgeries is extremely expensive and to able to recoup a good portion of it makes the experience much more palatable. It is worth every penny of the insurance coverage. Filing a claim is so easy to do online and the entire claim process is quick. I would highly recommend that anyone who is considering pet insurance to look into Healthy Paws. If you love your pet it’s a great choice.

Insurer: Healthy Paws

By: susan george

October 15, 2025

Excellent Pet Insurance

I've had this insurance for my dog since he was 6 months old and he is now 12. Yes, the premiums start out low and slowly increase yearly. With that being said, this company is excellent at paying out the claims. It's very easy to submit a claim and the payout is usually about 3 weeks you will have your money back, and it's 80 per cent of what you paid. These past few years have been rough for our dog. He started out a few years ago with a torn ACL and heart condition to which he needs an echo every 6 months and medication. He had the surgery to repair his knee and Fetch paid us back 80 per cent. It made a huge difference. This year with Fetch, we actually almost met our annual limit of $15,000. Our dog had a cancerous tumor, tore the ACL on his other leg, needed a CT Scan, echos, plus consults with surgeons and oncologists. The cost of the 2 surgeries, one to repair the ACL and the other to remove the cancerous tumor, was about $6,900. Fetch sent us a check for $5,548 just a few weeks later. Amazing. They are very consistent and the customer service is excellent. Don't listen to the negative reviews. The premiums are going to increase as your dog ages, but it is well worth it when you have a few rough years like we have had with our dog. Also, I get my dogs medication through the Fetch Pet Pharmacy and instead of paying $100 a month, I pay only $20 a month after submitting the receipt, they send me the money. When you get pet insurance you have to think about the future. When dogs reach a certain age, they get sick. This is an excellent pet insurance.

Insurer: Fetch

By: Melissa

Verified October 15, 2025

It’s gotten so expensive!

It’s gotten so expensive!

Insurer: MetLife

By: Sharon Blakley

Verified October 15, 2025

This pet insurance company Healthy Paws Chubb pet insurance

This pet insurance company, Healthy Paws, pays promptly and is very fair. They do not second guess or try not to pay a claim if it is valid.

Insurer: Healthy Paws

By: Linda Rickles

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