Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Unhappy, Not Company
Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.
Insurer: Fetch
By: Karen
MetLife pet insurance is the best!!!
MetLife pet insurance is the best money I spend every month. Their service is superior! We are so very pleased with them. Will never have another puppy that is not insured by MetLife!!!
Insurer: MetLife
By: Cathy Brown
MetLife Pet insurance easy to use and…
MetLife Pet insurance easy to use and make visits to the Vet affordable
Insurer: MetLife
By: Tom D
Monthly premium almost doubled!
Monthly premium went from $180 a month, to $263 a month.
Insurer: MetLife
By: Deb R
Avoid
Avoid. They will increase the price exponentially as your pet ages. It started at at $30 and now it’s over $220 and that is after decreasing reimbursement level and increasing deductible. They also use your reimbursement level towards your deductible so if your deductible is $1000 and your reimbursement level is 50%, you really have to pay $2000 before insurance kicks in (this is not how most insurances work). I’ve had this insurance the whole life of my dog and regret every month, but now I need to keep it since she is so old. Do your research before getting insurance.
Insurer: Healthy Paws
By: Jordan Aldujaili
Quick refunds
I appreciate MetLife Pet Insurance as I've received my 80% refund quickly after filing claims.
Insurer: MetLife
By: Lisa D
No matter what I don't get approved
No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.
Insurer: Embrace
By: Oz
I love this company
I love this company! I’ve had dogs my whole life and have never had pet insurance. We now have two, very small dogs and have them both insured with Fetch’s great injury, illness and wellness program that is just perfect for our two littles. Karley was my representative today and she was so friendly, helpful, professional and kind. Thank you, Karley and Fetch! Good job!
Insurer: Fetch
By: Lisa Christianson
Best pet insurance so far
Coverage is great, premiums are reasonable, and reimbursements are quick.
Insurer: MetLife
By: customer