Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


Verified December 29, 2025

Metlife doubled my pet's insurance…

Metlife doubled my pet's insurance monthly premium from $74 to $134 without my knowledge. This is too high for our monthly budget. On another note, claim processing is fast and mostly done online.

Insurer: MetLife

By: SAMWISE GANGEE

Verified December 29, 2025

Overly General Review of Medical History

Reviews of medical history are overly general and appear to be designed to exclude coverage for possible future claims in a broad fashion. The user should ensure that specificity is requested of the claims adjuster completing the review to ensure accuracy. Claims are paid quickly though, so I'll give a second star.

Insurer: Embrace

By: Brandon Abbinante

Verified December 29, 2025

Spot Pet is incredible

Spot Pet is incredible! We were with a different provider that was super costly and covered nothing. After some research I switched our pup over to Spot and its been wonderful. Clear explanation of benefits. Options to add on preventative care. Easy to use app. I am so happy we switched. I feel the peace of mind insurance provides and Spot is a caring company to work with. Highly recommend.

Insurer: Spot

By: C.J.

Verified December 29, 2025

The peace of mind is priceless.

I have had trupanion ins on my older pup since he was 8 wks... and gladly haven't had to use it. So when I got my new pup, I immediately enrolled him too. Well, sadly, he broke his leg when he was only 10 wks old!! The integration between the vet and trupanion is a smooth as butter! The peace of mind is priceless.

Insurer: Trupanion

By: Kelly

December 29, 2025

I Love Pumpkin Pet Insurance. Love Brenda and Milo❤️🐶❤️

I researched many different pet insurances also along the years I have had others before Pumpkin came out. I am so excited to say Pumpkin is far over the top. I am so happy I got Pumpkin Pet Insurance for my Milo. The insurance is great! And the customer service is so very helpful kind and caring. Thank You all at Pumpkin for taking such great care of Milo. My mind is at ease. And Thank you for the Love Warmest Regards Brenda and Milo. 🤗🐶❤️

Insurer: Pumpkin

By: Brenda Simmons

Verified December 29, 2025

Life saving!

MetLife Pet Insurance has been a lifesaver! I don't have to worry about the bill anymore, and my pets can get the quality care they deserve.

Insurer: MetLife

By: customer

Verified December 29, 2025

I wish the covered more

I wish the covered more, sometimes slow at getting a claim taken care and slightly expensive with costs increasing each year but better than nothing.

Insurer: MetLife

By: Sydney Renne

Verified December 29, 2025

The service is great and customer care…

The service is great and customer care agents amazing. My only reason for not giving them 5 stars is that my rate has gone up from just over $100 to over $200 monthly in a two year period.

Insurer: Trupanion

By: Tamara

Verified December 29, 2025

Quick turnaround for claims

Quick turnaround for claims and my dog’s. Allergies have been covered. The representatives are usually available quickly and have always been courteous, helpful and respectful. Unfortunately, the cost of coverage continues to rise annually, supposedly because the cost of veterinary care also is rising. That may be so, but it is difficult for the policy holder.

Insurer: Trupanion

By: Carol

Verified December 29, 2025

I received a vet bill for $1,700 and…

I received a vet bill for $1,700 and Trupanion only covered $200. I pay around $125 a month for coverage. Math does not work and I will cancel coverage. Feels like a scam.

Insurer: Trupanion

By: Michael

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