Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


Verified March 26, 2019

Paying for a service on top of that having to pay for every single conditions of my dog.

I am deeply dissatisfied with the services Trupanion offers. I pay a monthly fee of 89 CAD just to cover every condition on my own. Recently my dog had to have a molar tooth extracted because it was broken. The procedure costed 1200 CAD, I covered the 700 CAD deductible, which I knew I have to cover, and they covered only 300 CAD. I recently discovered another fractured tooth and took my dog to the vet, we are trying to avoid extraction and got him antibiotics and anti-inflammatory medications. However, Trupanion does not want to cover because apparently it counts as a new conditions, which it does not, because he already had a broken tooth condition before. It does not say that in their policy and now I am paying my monthly fees and on top of that I have to pay for the vet bill, which should be covered because I have already paid the deductible of that condition. I would most definitely not recommend Trupanion as you will end up paying for a service that almost never covers anything. Because apparently every single vet trip counts as a separate condition and you have to pay a deductible of 700 CAD first, which most likely you would never fulfill. Therefore, you are better off saving that 89 CAD every month and putting it towards vet bills.

Insurer: Trupanion Canada

By: Lidia

Useful
March 26, 2019

What good is insurance if you don’t cover anything

This company minimizes what it pays out for surgeries to the point where it’s covered under the deductible so they don’t have to pay anything. Waste of money.

Insurer: Embrace

By: Michael

Useful
March 26, 2019

We didn't have to worry

Our dog developed Cushing's. According to our vet this is quite common in dogs, about as common in hypo (low) thyroid in people. With Pets Best we didn't have to worry about our dog's expenses with the work up for it, labs, ultrasound, or treatment, medication daily which is a bit pricey. With the coverage, our dog should live out his normal life span. Without it, we wouldn't necessarily have been able to have it diagnosed and treated. Thanks, Pets Best. Love Pets Best! Only insurance I have found that covers specialists. Love the choice of type and amount of benefit coverage available.

Insurer: Pets Best

By: Melissa

Useful
Verified March 25, 2019

Tru through and through!

Trupanion has been so wonderful to work with and such a tremendous help with helping me keep my Yogee healthy and well cared for. I am impressed with the efficiency of the claims process and the monthly premiums which are worth every dime. My mind and heart at ease knowing I can rely on Trupanion! Yogee says two paws up!!

Insurer: Trupanion

By: Berta

Useful
March 25, 2019

Nation Wide Pet Insurance is the best

Great Insurance. Our plan with Midas is Major Medical with $250.00 deductable. Nationwide reimburses in a timely manor always! The ease of submitting a claim is fantastic. Cost for our plan for our 87 lb 3yr old lab hound is currently approx 34.00 per month. Much easier to handle that than to pull money from savings on the possibility of a big expensive treatment.

Insurer: Nationwide

By: Jill

Useful
March 25, 2019

I'm impressed!!

I'm very happy with the choice of Insurance and reimbursements for wellness services.

Insurer: Embrace

By: Delane

Useful
March 25, 2019

BEST PET INSURANCE

I have had pet insurance with 2 different companies before Embrace and I'm happy to say Embrace is the best. A couple medical conditions my dog had which I thought would be excluded, were covered by Embrace. Claims service and payment is easy, fast and excellent. I find the monthly insurance premium very reasonable for all the coverages I get. I would not switch to another company. Highly recommend Embrace.

Insurer: Embrace

By: Yael

Useful
March 25, 2019

I can say it in one word “AWESOME”! Thank you

I have nothing but wonderful experiences with Nationwide. It’s an amazing company for dog insurance. Payment never takes more than 2 weeks from time it is submitted and payment has been wonderful especially when both our dogs needed knee surgery. I’m glad I took Nationwide over other dog insurances. Thank you Nationwide

Insurer: Nationwide

By: Pat

Useful
March 25, 2019

Great Insurance!

I really love the insurance company, I love that it covers almost everything and eases me in my finances. For example my one bill that was 97$ Nationwide covered 75$ worth of it! However, my 2 complaints are the phone services it took me over 30 minutes to even get to the waiting portion to speak to an actual person. Also, the claims take a month to get refunded which interferes with the finances of getting my puppy to his next appointment! I get there are a lot of claims but there should be an easier way to get the money back faster!

Insurer: Nationwide

By: Kiersten

Useful
March 25, 2019

Very Happy

My Vet office highly recommends this pet insurance, using my experiences as an example, as I am always raving about it. My dog was on a special diet, though I now mix it with a good brand to wean him off a total prescription diet....this is working, and it is nice that the insurance covers the prescription food, as well as his flea treatments, high quality flea collar, check ups, shots etc.....well worth the cost of the insurance...we decided once we started adding a furry member to our family, that we should definitely have insurance. We have recommended your company to many people. Thank you!!!

Insurer: Nationwide

By: Sue

Useful

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