Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


March 29, 2019

Financial Blessing

Vet care, like medicare for humans, is expensive and having this insurance lets me make certain I can afford everything Aria and my other cats need to be happy and healthy.

Insurer: Nationwide

By: Albert

Useful
March 29, 2019

I renew every year

Been your customer for 7 years. I renew every year even though the cost keeps increasing. I checked other companies, they are more or cover less. So why change. You have always treated us great.

Insurer: Pets Best

By: Lucia

Useful
March 28, 2019

Soooooo glad we have your insurance!!

When I’m at the vet I talk about how great your insurance is to other customers in the room. So good to know that we will get almost all of that money back. We can feel comfortable about procedures the vet feels are necessary.

Insurer: Nationwide

By: Lee

Useful
March 28, 2019

Still waiting on payments from 2015 - I wish the company Veterinary Pet Insurance had never been bought by Nationwide

This is the first claim paid with any kind of ease. To consider any charges now in 2019 N’wide asked for all vet records since 2014 and the policy was bought in 2015. With N’wide the cost increased, the deductible increased, and the benefits decreased. I can show claim documents dating before N’wide bought out Veterinary Pet Insurance (VPI) and now so u can see the difference. My mixed lab just turned 5 and the price increased by 33% per month to $42. With VPI the monthly cost was only $60/month when my purebred Boxer was 13. Based on the rate increase I can expect to pay $100+ per month when my lab mix is 13. I am having a bigger issue with the policy for my second lab mix. I have sent every record and bill I have. I have even signed a authorization to release information form so N’wide can request info from the vets. They have yet to pay $0.01 since policy inception in 2015. No payment for his fractured tibial crest when he was young to his emergency vet visit at age 4 due to persistent vomiting. I have received no communication in 3+ weeks. We have a 3rd dog and we will not get pet insurance through N'wide for her

Insurer: Nationwide

By: Kim

Useful
March 28, 2019

Helping Sookie

It's nice to have the peace of mind for my pets health. Knowing the cost isn't what I need to worry about really allows me to focus on getting/keeping my pet healthy!

Insurer: Nationwide

By: Amy

Useful
Verified March 28, 2019

Unbelievable insurer

I pay a lot for my dog's health insurance and was considering cancelling, because he's a young dog. But I was lazy and didn't cancel and then he got sick and without Trupanion there to help defray the very high cost of his diagnosis and treatments, I am not sure I would have been able to sustain him. I'm very grateful. Also it's a no pain method. You take pictures of your claim sheet and the doctor's itemized bill and email those to claims@trupanion.com. WIthin two weeks, you have an answer. In my case, almost always positive!

Insurer: Trupanion

By: Amy

Useful
March 28, 2019

Wonderfully easy, nice customer service too!

Love this insurance so far, easy and simple to navigate... It does take about 4 weeks for reimbursement, but they have come thru as promised on everything. Very happy customer... Having this kind of protection has taken the worry away. Now I can just enjoy my beautiful flattie.

Insurer: Nationwide

By: Susan

Useful
March 28, 2019

My Bernese mountain dog is the same dog I insured when I started my insurance with you.

I was happy with this company until they raised the rate by $10 a month. That was quite a raise. They went from $29-$39. When I called and asked, they sent me a PDF of all the reasons why they raised my rates. I paid my bills on time and I did have some claims this year. I will look for another insurance. I despise insurance companies that raise rates when you start out, when there a puppy.

Insurer: Embrace

By: Diane

Useful
March 27, 2019

Planning to switch insurances

The insurance sold is misleading. On the webpage where you buy the insurance, it describes a bunch of things that it covers, but there is a lot of small print and they don't end up covering a wide percentage of the total bill. For example, it said it would cover vaccines, but then it only covered the first $25 of vaccines that my pet got in a year. I am waiting to get out of this plan so I can switch to another company.

Insurer: Nationwide

By: Adrienne

Useful
March 27, 2019

Well worth the money!

This company is well worth the money. They have helped us with our baby's health and we are greatful.

Insurer: Nationwide

By: David

Useful

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