Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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I insure all 3 of my dogs with Nationwide. It is the best insurance company I have ever encountered.
This insurance enables me to care for my dogs and never allow cost to factor into the decision as to how to best care for them.
Insurer: Nationwide
By: lawrence
Great Insurance for a great price
Pet insurance was not on my priority list, however, it became a priority once I saw the affordable price and benefits associated with Nationwides plan! Great coverage for a great price!
Insurer: Nationwide
By: Michael
Fluent English/Speaking Customer Service
Since 2010 when I became a client of Trupanion, every (EVERY) single time I have needed to contact Trupanion by telephone about various situations (mostly regarding the request to juggle my payment date around because I was out of steady work for 3 years), I consistently had the opportunity to speak with a POLITE, ARTICULATE, ENGLISH-SPEAKING HUMAN BEING that is clearly a legal resident of The United States of America!! Never once have I heard the words “Press 1 for English” etc., etc. Toward that point, if the customer care representatives are all on other calls, there is never a recorded message with robotic instructions. No annoying music while on hold. This is the kind of Customer Service I want to do business with in America! Everything I have stated seems to be a way of the past these days. Being out of work for an extended time became increasingly frustrating when 99% of the time bill collectors were calling me from India or Thailand. I know what foreign country these illiterate bill collectors were calling me from because I asked them. I am now gainfully employed and am grateful that even though I was unable to afford my own health insurance for a couple of years, I was able to keep my Trupanion premiums paid because Trupanion is a compassionate and honest company that wants to provide excellent service. I have only filed about 10 claims through the years, but each was paid quickly. Those who leave negative reviews are most likely not reading the “rules” before they join Trupanion. TRUPANION: THANK YOU FOR HELPING TO MAKE AMERICA GREAT AGAIN!! Anonymous Houston, Texas
Insurer: Trupanion
By: Lisa
Trupanion provides the best coverage
I could not sleep at night if I didn't know that I was covered for unexpected illnesses and emergency treatments for my pets. Based on my pre-enrolment research, Trupanion provides the best coverage for the most reasonable premiums.
Insurer: Trupanion
By: Laurie
Medical care is expensive
I couldn't have afforded this medical care if I didn't have pet insurance.
Insurer: Trupanion
By: Linda
Trupanion pays 90% of vet bills* (some exclusions such as vaccinations) direct payment processed to vet office instead of client being reimbursed client can choose deductible which will alter your monthly premiums
Trupanion pays 90% of vet bills* (some exclusions such as vaccinations), direct payment processed to vet office instead of client being reimbursed, client can choose deductible which will alter your monthly premiums
Insurer: Trupanion Canada
By: Colleen
Beware - Coverage goes DOWN if pet gets sick
I have been faithfully trying to keep my dog alive and happy since his terminal adrenal gland cancer diagnosis last fall. The vet visits and chemo prescriptions are very expensive and the ASPCA $3,000 per incident coverage limit, while helpful, only covers a portion of the costs. We have been paying into our policy for nearly 9 years, ever since we rescued our pup. Now I have just been told that his coverage will go DOWN for his "ongoing condition" once the year re-sets on September 1. Yeah, let that sink in a second. It's not a pre-existing condition, it's an "ongoing condition" for which we are only entitled $1,000 in reimbursement going forward. What sense does this make? A dog, or a person for that matter, with a serious incurable condition, does not need LESS coverage as time goes on, they need more. When I called the company to discuss this I was told that there are newer policies available as of a year or two ago that have better coverage for so-called ongoing conditions, but I was never made aware of those policies and I'm just stuck with what I've got. It seems to me that the ASPCA in theory would share the pet owner's goal of keeping their animal healthy and happy and well-treated as long as possible. Who would create a policy that diminishes coverage for conditions over time? Only someone worried about the bottom line. Buyer beware.
Insurer: ASPCA
By: Matt
Coverage is essential but must be affordable
Initially absolutely, but fortunately she is healthy and over the years I haven’t had to use it thank god. But,it has so dramatically increased that the cost is becoming less affordable.
Insurer: Nationwide
By: Charisse
Easy and quick claims process
I have had bad experiences in the past with other insurance companies finding any possible way to deny my claims but I haven’t had a single claim denied by Nationwide. I love that office visits and routine care are covered (I have the Whole Pet with Wellness plan). I am now able to get my dog the best care possible and feel comfortable knowing Nationwide won’t try to find a way to deny my claims
Insurer: Nationwide
By: Alex
Easy, fast, friendly service!
It is always a great comfort and huge relief to know that I am not saddled with steep vet fees for routine and unanticipated medical costs relating to our awesome rescue pup, Ralphie! Nationwide makes it so easy.
Insurer: Nationwide
By: Molly