Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


July 27, 2018

I insure all 3 of my dogs with Nationwide. It is the best insurance company I have ever encountered.

This insurance enables me to care for my dogs and never allow cost to factor into the decision as to how to best care for them.

Insurer: Nationwide

By: lawrence

Useful
July 27, 2018

Great Insurance for a great price

Pet insurance was not on my priority list, however, it became a priority once I saw the affordable price and benefits associated with Nationwides plan! Great coverage for a great price!

Insurer: Nationwide

By: Michael

Useful
July 27, 2018

Fluent English/Speaking Customer Service

Since 2010 when I became a client of Trupanion, every (EVERY) single time I have needed to contact Trupanion by telephone about various situations (mostly regarding the request to juggle my payment date around because I was out of steady work for 3 years), I consistently had the opportunity to speak with a POLITE, ARTICULATE, ENGLISH-SPEAKING HUMAN BEING that is clearly a legal resident of The United States of America!! Never once have I heard the words “Press 1 for English” etc., etc. Toward that point, if the customer care representatives are all on other calls, there is never a recorded message with robotic instructions. No annoying music while on hold. This is the kind of Customer Service I want to do business with in America! Everything I have stated seems to be a way of the past these days. Being out of work for an extended time became increasingly frustrating when 99% of the time bill collectors were calling me from India or Thailand. I know what foreign country these illiterate bill collectors were calling me from because I asked them. I am now gainfully employed and am grateful that even though I was unable to afford my own health insurance for a couple of years, I was able to keep my Trupanion premiums paid because Trupanion is a compassionate and honest company that wants to provide excellent service. I have only filed about 10 claims through the years, but each was paid quickly. Those who leave negative reviews are most likely not reading the “rules” before they join Trupanion. TRUPANION: THANK YOU FOR HELPING TO MAKE AMERICA GREAT AGAIN!! Anonymous Houston, Texas

Insurer: Trupanion

By: Lisa

Useful
July 27, 2018

Trupanion provides the best coverage

I could not sleep at night if I didn't know that I was covered for unexpected illnesses and emergency treatments for my pets. Based on my pre-enrolment research, Trupanion provides the best coverage for the most reasonable premiums.

Insurer: Trupanion

By: Laurie

Useful
July 27, 2018

Medical care is expensive

I couldn't have afforded this medical care if I didn't have pet insurance.

Insurer: Trupanion

By: Linda

Useful
July 27, 2018

Trupanion pays 90% of vet bills* (some exclusions such as vaccinations) direct payment processed to vet office instead of client being reimbursed client can choose deductible which will alter your monthly premiums

Trupanion pays 90% of vet bills* (some exclusions such as vaccinations), direct payment processed to vet office instead of client being reimbursed, client can choose deductible which will alter your monthly premiums

Insurer: Trupanion Canada

By: Colleen

Useful
July 26, 2018

Beware - Coverage goes DOWN if pet gets sick

I have been faithfully trying to keep my dog alive and happy since his terminal adrenal gland cancer diagnosis last fall. The vet visits and chemo prescriptions are very expensive and the ASPCA $3,000 per incident coverage limit, while helpful, only covers a portion of the costs. We have been paying into our policy for nearly 9 years, ever since we rescued our pup. Now I have just been told that his coverage will go DOWN for his "ongoing condition" once the year re-sets on September 1. Yeah, let that sink in a second. It's not a pre-existing condition, it's an "ongoing condition" for which we are only entitled $1,000 in reimbursement going forward. What sense does this make? A dog, or a person for that matter, with a serious incurable condition, does not need LESS coverage as time goes on, they need more. When I called the company to discuss this I was told that there are newer policies available as of a year or two ago that have better coverage for so-called ongoing conditions, but I was never made aware of those policies and I'm just stuck with what I've got. It seems to me that the ASPCA in theory would share the pet owner's goal of keeping their animal healthy and happy and well-treated as long as possible. Who would create a policy that diminishes coverage for conditions over time? Only someone worried about the bottom line. Buyer beware.

Insurer: ASPCA

By: Matt

Useful
July 26, 2018

Coverage is essential but must be affordable

Initially absolutely, but fortunately she is healthy and over the years I haven’t had to use it thank god. But,it has so dramatically increased that the cost is becoming less affordable.

Insurer: Nationwide

By: Charisse

Useful
July 26, 2018

Easy and quick claims process

I have had bad experiences in the past with other insurance companies finding any possible way to deny my claims but I haven’t had a single claim denied by Nationwide. I love that office visits and routine care are covered (I have the Whole Pet with Wellness plan). I am now able to get my dog the best care possible and feel comfortable knowing Nationwide won’t try to find a way to deny my claims

Insurer: Nationwide

By: Alex

Useful
July 26, 2018

Easy, fast, friendly service!

It is always a great comfort and huge relief to know that I am not saddled with steep vet fees for routine and unanticipated medical costs relating to our awesome rescue pup, Ralphie! Nationwide makes it so easy.

Insurer: Nationwide

By: Molly

Useful

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