Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,150 total


Verified March 28, 2026

I had a great experience with MetLife…

I had a great experience with MetLife Pet. My dog had an emergency on a Tuesday, I submitted my claim on Wednesday and by the following Friday my claim was processed and MetLife covered 80%. I appreciate how seamless the process was! You can easily track the status of the claim in the app and the customer service is top notch. I highly recommend this insurance.

Insurer: MetLife

By: Jenny

Verified March 28, 2026

Metlife is great

Metlife generally accepts all of my claims for my cat who is now 15 years old. I truly am happy with the service I am receiving and the price I pay for what I received. I do recommend Metlife Insurance for anyone with a pet.

Insurer: MetLife

By: customer

Verified March 28, 2026

I got insurance last year knowing…

I got insurance last year knowing anything could pop up anytime! Butterball got sick with parvo and Spot Pet Insurance has been right there to help. Overall with me being laid off once this started Butterball had $1200 put into his getting better care and when that's said and done we came back with his rough care only being about $700. That's a big savings! We just hope our pets don't have these kinds of things happen and that's why having Spot was such a great decision!

Insurer: Spot

By: Herold Lutz

Verified March 28, 2026

Great Coverage and Reasonable Rates

The rates are reasonable and the coverage appears to be comprehensive. The site is very user-friendly. I haven't filed a claim yet, but the service so far is excellent.

Insurer: Nationwide

By: Vira

Verified March 28, 2026

Easy sign-up. Affordable pricing

Easy sign-up. Affordable pricing

Insurer: Nationwide

By: John

Verified March 28, 2026

Prompt payments - Continued Price Increases.

Filing claims is easy; prompt approvals and payments directly deposited into banking of choice. What I dislike is continued pricing increases. I have a senior family member. We have been paying into our insurance for years; hoping to never need it. Unfortunately our senior dog needs more assistance in his golden years. Last year they downgraded our plan and increased the price. Now they want another 25 percent increase ! ? I am held hostage to stay with them due to my dogs age. Not a very nice thing to do for a family.

Insurer: Healthy Paws

By: CAROL

Verified March 28, 2026

Trupanion Gets 10/10

Trupanion gives me the relief of knowing that my German Shepherd is covered for medical emergencies. The knowledge that I can now afford what would have been an expensive Vet Bill. In the meantime all of her arthritis Rx including The Librela injections are reimbursed at 90% The deposit into my checking account is there usually the day after I file the claim. I will get another policy for any dog I’m lucky enough to have. Highly Recommend.

Insurer: Trupanion

By: Ray Stovall

Verified March 28, 2026

It was nice when I registered my dogs

It was nice when I registered my dogs. Pricing is fair,easy to use and enroll.

Insurer: MetLife

By: Brandy

March 28, 2026

Peace of Mind

Pets Best lives up to their mission - we initially took out a policy, knowing that veterinary care can be costly, but never thought we'd be looking at a cancer diagnosis. It's a great peace of mind that we have the policy and our Luna's care is covered. We hope to have her with us for a long time, and this insurance policy makes that possible financially.

Insurer: Pets Best

By: Ilana

Useful
March 28, 2026

Puppy’s First Appointment

My puppy who is now 15 weeks old, went in for her first appointment to get her vaccines and a check up when she was 12 weeks old! It was a decent chunk out of my pocket and as a part time employee I knew insurance would be necessary in raising her so I could always ensure she'd receive the best care possible. She got everything she needed and it came up a little under $300. I got a little over $200 back and it really helped as I sometimes struggle to keep up on bills when such large expenses come up. It did take a few weeks for my claim to be processed and to receive my reimbursement but that's the only downside I've found so far. I think customer satisfaction would be much higher if Pets Best found a way to speed up the processing time significantly, without increasing the amount of claims denied like many other pet insurance companies have managed to do. Other than that, filing my claim was easy and for the time being, I have not had any issues with the company cutting too many corners to avoid helping me and my pup out to the extent that my policy requires. I hope that I continue to have good experiences with Pets Best but I also hope that the processing time of claims will decrease over time whilst maintaining the same standard!

Insurer: Pets Best

By: Vivica

Useful

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