Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,544 total
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Great business
Just super easy to call in submit, submit online or whatever is felt was easiest. I appreciate all that the company has done and am happy to say I think pets best has paid me more than I have paid it. What a good business model!
Insurer: Pets Best
By: Cameron
I never thought I'd have to use it ...
I bought what I believe to be the best insurance for my Penny, never expecting to have to use it too much. I was devastated when she was diagnosed with cancer. Thankfully, because of Trupanion, I have been able to provide the best of care for her.
Insurer: Trupanion
By: Elizabeth
Always #1
Everything has been wonderful! I'm so glad I took the insurance out on my dog.
Insurer: Trupanion
By: David
The claims process works just as it was explained to us we are very satisfied.
The claims process works just as it was explained to us, we are very satisfied.
Insurer: Trupanion
By: RETA
Great claims experience!
After I spent thousands of dollars getting my dog's broken toe fixed, I looked into pet insurance. I had only heard of VPI, and I wasn't impressed by the kind of coverage they offered (at the time, I have no knowledge of what their current policies cover). In my research I looked at things like what was covered and what the limits were. My main objective was not to cover ordinary expenses, but to be able to make decisions about major health care options without having to worry too much about cost. I ended up with Healthy Paws, because it covered everything I wanted covered and the coverage was unlimited. My dog has been covered for six years and is now 14. I've only made a few claims, but the there have been two major incidents that ran into thousands of dollars. Most recently, she spent almost a week in ICU, had an array of tests, procedures and medications and was discharged with a glucose monitor. The total was about $15,000 (and there will be more, with ongoing treatment). I was so relieved to be able to make decisions about her care without cost being a factor. The claims process is easy: I just uploaded the invoice from the vet to their site. I got emails updating me on the status, and the first claim was paid within three weeks (direct deposited into my checking account); the follow-up claims were processed even more quickly (presumably because they already had her medical records from the first claim). There were no questions or issues. The only other contact was when they emailed me asking me how she was doing. One of the vets who cared for her told me she also has Healthy Paws, and that they will sometimes do a pre-approval so they will pay the vet directly. This could be a factor if you don't have the cash (or enough credit) to pay the vet and then wait to be reimbursed. My next dog will be covered by Healthy Paws from puppyhood!
Insurer: Healthy Paws
By: Ruth
Relieved
My two year old lab mix had to have foreign body surgery which would’ve cost my husband and I close to $5,000 without pet insurance. Luckily we have Healthy Paws and they processed our claim in less than 10 business days. Everything that their policy states was covered at 90%, after our annual deductible. I’m very glad we signed up for Healthy Paws when we first adopted our pup. The monthly premiums are reasonable based on the coverage and their customer service is excellent.
Insurer: Healthy Paws
By: Ali
Peace of Mind!
My pet insurance plan has been a wonderful investment already! I especially love the option to cover wellness and preventative care because it’s so important to keeping our fur babies healthy but can be expensive. The app lets me snap a photo of my invoice and I’m good to go. I bought this plan for all of my dogs!
Insurer: Nationwide
By: Amanda
Simple Claim Filing & Quick Reimbursement
We first signed up for doggie insurance while living in Florida where the cost of seeing a vet is astronomical - add in any ailment and you’re left with a bill that’s hundreds, if not thousands, of dollars. Ninety percent of the bills were covered by Nationwide. The only surgery he has had was a neuter and 25% of the cost was covered. All prescriptions, including monthly flea and heart worm are 90% covered. Since were paying for those regardless, it justifies the cost of paying for insurance for when something does come up and we need to use it. We have filed 4 claims using the online pre-filled form. I just downloaded it to my phone and filled in the document by adding text boxes. It was very simple & quick. You then just email it to them. The longest it’s taken for a claim to be processed was between 4-5 weeks; the quickest was 2 weeks.
Insurer: Nationwide
By: Samantha
I would have given a 10 for everything if my monthly premium didn't go up so much!
I have thoroughly enjoyed being with Nationwide -- starting with the monthly cost, the coverage, ease of submitting claims and the direct deposit for reimbursement. However, the fact that my premium went up by $38 PER MONTH will not be sustainable if it continues every year. My dog is healthy and the only claims last year were for spaying and wellness check up. I could almost understand such an increase if she was sickly and constantly at the vet, but that's not the case. I will ride it out this year, but going forward if it continues to increase in this way, I will have to leave Nationwide.
Insurer: Nationwide
By: Priscilla
Easy claim process, quick reimbursement
I'm always pleased at the ease of making a claim with you guys and the quickness at which i'm reimbursed. Very satisfied with Nationwide pet insurance.
Insurer: Nationwide
By: Dan