Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


August 19, 2019

Easiest Insurance Ever

My purebred English Staffordshire Terrier and one of my mixed American Staffordshire Terriers have Healthy Paws Pet Insurance. We got them insurance after we experienced over $10,000 worth of vet bills for a different dog, and we never wanted that to happen again! I think we've had the insurance on the other 2 for about 4 years now. We hadn't used it much until recently when our English Staffy came back with high "liver death cells" on his bloodwork. Healthy Paws has been there to reimburse us for blood tests, ultrasounds, biopsies and medications. Knowing that your insurance is going to come through for you during those expensive times really helps ease the stress. Thanks Healthy Paws! We plan on using them for all future dogs in our home.

Insurer: Healthy Paws

By: Ashley

Useful
August 19, 2019

Its a Scam!

We had been obligated to add pet insurance when we picked up our 3 month old puppy. I will first state the do NOT cover any medication, and randomly subtract $80 from each claim that they will not cover. On top of not covering for many things. I have to constantly call every time they mess up on the claim and fight with them to fix it. They are not at all looking out for you or your pet. We have paid over $1000 to them and over another $1000 to my vet. And we have only had her for 10 months. STAY AWAY from trupanion. You will save money just paying out of pocket.

Insurer: Trupanion Canada

By: Desiree

Useful
August 18, 2019

Charge way to much. Dont pay back what they say they do.

My bill was 50 a month. Without telling me they up'd it to over 90 a month!!!! What a huge jump. That is crazy!! then I couldn't get a surgeon to work do my dogs surgery till a day after my policy renewed. After I had only JUST met the deductable for the previous year. So I had to pay the full 250 deductible again! Big deal, pissed me off but whatever I moved on just left a bad taste in my mouth because I called them and told them she needed surgery but I couldn't get it down until a day after they pretty much laughed in my face and didnt care. Then they did not pay out the full 90% they claim to and charged me another 250. Then a couple days after they gave me the amount they said they would cover which is not anywhere near what they said they would cover in the policy (tried calling them and talking to them, they didnt care and said the amount was correct)!! They send me a bill for 654.87!! So not only did they up my monthly payment, not pay out my 90% they owed me for my dogs surgery, then charge me another 250 deductible, then now they send me a bill for 654! And expect me to pay that!Fuck no. I'm pissed, I pay way to much to them for them to try and pull this. That was the last straw. I'm cancelling and switching to someone else. If you care about your dog put your insurance money for them to a better insurance company. All they care about is money.

Insurer: Nationwide

By: Desirae

Useful
August 18, 2019

Pet insurance must have for new puppies - and best of 3 insurers tried to date!

Purchased day 10 week puppy came home and $1,850 reimbursements later very glad I did (premium about $445 for 90% reimbursement after $500 deductible). Fast human phone customer service and offer waiver from 6-month waiting period for orthopedic issues if have vet do exam after purchase. Also having used two other insurers in past for other pets; prefer one deductible for all issues not new for each; specialists being paid at same amount as regular vet; and initial diagnostic vet visits covered (not all do - we have been at least 10 times the past 11 months). Only recommendation is claim submission form as requires 1 invoice per submission. My mini-aussie contracted severe case of Giardia that continued for about 4 months (many dogs have parasite it but never suffer effects). Four courses of treatment later it also effected her overall digestive health including vomiting and ongoing food irritations. Then after antigens gone; she caught kennel cough a couple months ago probably at doggy day care. Through it all Embrace has approved every claim submitted with no questions besides vet medical records - or hassle - and the check arrives 10 to 14 days later. In the beginning there were some claim issues related to vet billing changes but I quickly spoke to a supervisor. She has been very professional, and empathetic, and is just an e-mail away if a payment tardy (been about 20). I just received the policy renewal quote and was estatic so see no increase (unlike Go Pet Plan which I used several years ago for another dog - went up 10% annually first few from puppy initial plan to 15% by year 6 so dropped). Also used Healthy Paws in past for cat but when compared before buying this time it was more expensive.

Insurer: Embrace

By: AnnD

Useful
August 18, 2019

So thankful for Healthy Paws!!

I recently rescued a pupper in March. My friends at work mentioned getting insurance for him. I thought to myself, no way he would ever need it! I signed up anyway just in case. The monthly fee is not much- just cut back on a few Starbucks drinks :). Connor ended up with a large mass on his leg. It was a very scary time because I had bonded so much with this dog and I was terrified for surgery and being able to afford it. Thank goodness I had Healthy Paws who answered all of my questions and made the process so easy. The app is fantastic and it is so easy to submit claims. They process quickly and the next thing you know, they are paying back up to 80%. Getting pet insurance through Healthy Paws was the best thing I’ve ever done!! I am so thankful for them!

Insurer: Healthy Paws

By: Carrie

Useful
Verified August 18, 2019

This insurance company is the REAL DEAL!

This insurance company is the real deal. They cover exactly what they say they’ll cover. No swindle tactics are used for your business. They’re honest and true to their word. If you want to protect your animal from any accidental injuries or sicknesses for a good rate, this is the company to go to. My 18 week old Pomeranian has a chance to beat the parvovirus due to this amazing company. THANK YOU SO MUCH TRUPANION! You’ve saved countless numbers of animals lives and prevented countless numbers of anguish and financial problems from human lives. It’s companies like THIS that make a DIFFERENCE!

Insurer: Trupanion

By: Joseph

Useful
Verified August 18, 2019

The best thing I’ve ever done for my dogs and I.

I had considered Pet insurance for a long time but couldn’t decide if it was worth the money. After two knee surgeries for my dog that has passed and complications with both I had spent $20000 in two years time. I knew I had to do something different because I couldn’t afford to go through that again. I asked my vet who she suggested and the girls at the desk and her both answered Trupanion without hesitation. I looked into it found a combination of monthly payment and deductible I could afford and signed up. In 6 months it has more than paid for an entire lifetime of monthly payments. Every claim I have submitted that fit within the agreement I originally signed up for has been approved. Thanks to Trupanion my dogs are always taken care of and I can rest easy. I always tell everyone I meet with a pet how great Trupanion has been for us and that they are worth checking out.

Insurer: Trupanion Canada

By: Jenny

Useful
August 18, 2019

Customer service is key for me and you certainly not let me down

I have this insurance when it was VPI, I have been completely satisfied since 2012. Thank you Jerrie jurczyk

Insurer: Nationwide

By: Jerrie

Useful
August 18, 2019

Best insurance ever

I continue to be very satisfied with Pets Best and their services. Best insurance ever!!! I will continue to recommend. Thank you!

Insurer: Pets Best

By: Betina

Useful
August 18, 2019

Trupanion is well worth the investment.

The ROI on my Trupanion payments was much greater than I could have imagined. You literally saved me thousands and thousands of dollars. Thank you, Trupanion.

Insurer: Trupanion

By: Susan

Useful

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