Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Best insurance ever
I continue to be very satisfied with Pets Best and their services. Best insurance ever!!! I will continue to recommend. Thank you!
Insurer: Pets Best
By: Betina
Trupanion is well worth the investment.
The ROI on my Trupanion payments was much greater than I could have imagined. You literally saved me thousands and thousands of dollars. Thank you, Trupanion.
Insurer: Trupanion
By: Susan
Peace of Mind
Very glad knowing that I have insurance for my baby.. we have needed it a few times and as broke students it's very comforting knowing that we can do anything for our boy on a budget!
Insurer: Trupanion Canada
By: Olivia
Good but slow
Although I'm glad for pet insurance, I wasn't happy with the increase. The new upcoming year is more expensive even though Nationwide didn't really pay out that much on my dog. I'm also tired of being nickeled and dimed - please just roll up the sales tax and waste disposal into the reimbursement. Then my dog had a reaction to a vaccine so the vet's office gave her a shot of cerenia (she threw up as we were checking out). Nationwide wouldn't cover it because it had no diagnosis (it was a well visit). Embrace would have made the outreach to my vet's office and obtained a diagnosis. There's the difference in customer service.
Insurer: Nationwide
By: Louise
Multiple Pets-Glad we have the insurance but wish it were easier to submit the claims
I have the insurance for my 3 dogs and 2 cats through my employer. The multi-pet discount makes it more affordable. My main complaints are the "ease" of submitting claims. Since I often take more than one pet at a time, often the claims are not processed correctly requiring a call to customer service. Customer service is always very helpful, and the issue is usually resolved right away. I just wish it were easier submit the claims through the website instead of emailing or using the Vitus Pet app. It would be nice if I could submit a receipt once, and indicate that the receipt applies to multiple pets, instead of submitting the same receipt multiple times. Payments through Chase have been very quick recently. That has been very helpful rather than having to wait almost a full month to get the payment.
Insurer: Nationwide
By: Brenda
A Pet Insurance Company that DOES care
We have had our two dogs with PPU for a few years now and are very happy. Every company has pros and cons but we are satisfied that PPU listens to their clients and do their best to have most things covered. The only thing I didn't like was every time we move ( military family ) our premium seems to go up ...not sure how we keep moving to more expensive areas each time ?? Otherwise we love that PPU covers most alternative care and is very easy to contact and speak with a representative.
Insurer: Pets Plus Us
By: Annalisa
Love them
LOVE Trupanion. I had older dogs on VPI and they were the worst. Trupanion processes so much faster.
Insurer: Trupanion
By: Carol
Trupanion saved the day!
My sweet girl tore her ACL and l was frantic! My hometown vet referred us to a surgeon in Edmonton. But our saving grace through this whole ordeal was that she was insured since the 1st day l brought her home with Trupanion.
Insurer: Trupanion Canada
By: Natalie
So easy!
I chose HealthyPaws after essentially reviewing every major pet insurance company. Attracted by the rates, few care exclusions (except the typical ones every company has), and the high reimbursement rate, I went with them. Over the years, I've only had to submit a couple of minor claims as my dog is relatively healthy. However, when he was diagnosed with having two mast cell tumors that needed to be surgically removed, I was naturally concerned about whether reimbursing such a high amount would end up being a hassle. Not at all. I just uploaded the receipt (you can even do it by taking a pic of the receipt with your phone!) and waited for the deposit in my account. The reimbursement came in as exactly the amount I'd calculated (90% of all services, surgery, and medicine - essentially the entire cost of the procedure and care with the exception of the 'office fee', which is always excluded). I will note that they were experiencing 'delayed claim processing times' when this happened, but I got an email indicating the status, and the claim was reimbursed within the new timeframe I was given (about 10 business days). It was a very straightforward, painless process and I honestly wouldn't ask to change anything about it. All insurance claims should be this simple!
Insurer: Healthy Paws
By: Natalie
Nationwide Pet Claim Process
Pet insurance policy very expensive and reimbursements are minimal at best. it took close to a month to get reimbursed after filing claim.
Insurer: Nationwide
By: Stephen