Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,203 total
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Highly Recommend Trupanion
Excellent company. Claims are paid out quickly and no issues with coverage, costs or,changes in benefits etc. as pet ages. Would highly recommend this company over any other pet insurance company.
Insurer: Trupanion Canada
By: Adrienne
Because My vet mentioned a birth defect to me about my puppy (cork Tail).
Because My vet mentioned a birth defect to me about my puppy (cork Tail). He was not showing signs he mentioned it. He needs surgery and now you are saying it was pre existing. My vet is extremely upset as well and will no longer refer your company. Meanwhile he told me about your company. My policy said you cover congenital - Should I have taken a policy before the puppy was born? This is the 1 st time I ever had pet insurance. I guess your like most Health insurance carriers. You only want the money and not pay out. Sorry That's how I feel.
Insurer: Trupanion
By: Tracy
Great service and good prices
Great service and good prices
Insurer: Trupanion
By: Gina
Great service and wonderful employees.
Great service and wonderful employees... it's just really expensive in my opinion. But I believe you are best in class!
Insurer: Trupanion
By: Jan
Had no problem at all
Had no problem at all
Insurer: Trupanion
By: Beverly
My experience was really helpful and nice.
My experience was really helpful and nice. I had a question and it was explained very clearly- my price went up- not good for me at this time of no work- but we figured out a solution. Thank you.
Insurer: Trupanion
By: Monica
Trupanion is always there for us.
Payment is always fast, and explained thoroughly. We're very satisfied with Trupanion's coverage, and have recommended it to friends and family.
Insurer: Trupanion
By: Nat
Worst pet insurance company
When we got our dog, we went online and picked nationwide insurance because we thought it was the best policy out there. We purchased the most expensive policy that you had to offer. When our dog got impaled on a branch and had to go in for emergency surgery, the staff at the veterinarian hospital asked us what insurance we had. When we said Nationwide the rolled there eyes and said “good luck”. We soon found out why. The bill for surgery and two night hospital was $5,200. Nationwide paid $800 stating it was the same as a dog bite. After appealing, you paid an extra $600+. We spread the word on social media about what you did and we are presently shopping for another insurance carrier.
Insurer: Nationwide
By: Joseph
Lucy (the basset) loves Trupanion
We have had trupanion for almost 11 years. We will use them to insure any future pets and encourage anyone looking at pet insurance to go with trupanion. Their coverage is amazing.
Insurer: Trupanion
By: Jane
I have had great customer service with Trupanion but I wish it was less costly.
I have had great customer service with Trupanion, but I wish it was less costly.
Insurer: Trupanion Canada
By: Lindsay