Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


February 12, 2020

It is easy to work with Trupanion!

It is easy to work with Trupanion!! My vet sends my Bill's directly to Trupanion and within just a few days Trupanions portion is deposited directly into my bank account ?? no extra work on my part. The couple of times I did have a question it was easy to reach and speak to a representative and my questions were answered quickly. Everyone I have talk to was very professional and caring ?? I highly recommend Trupanion to any pet owner

Insurer: Trupanion

By: Lynne

Useful
February 12, 2020

SUPER EASY claims

It is always easy. Now that I upload bills and receive payments into my bank account it is SUPER EASY. Thank you Trupanion

Insurer: Trupanion

By: Eileen

Useful
February 11, 2020

Abigail, Golden Doodle surgery.

Fast claim payment for an online submission.

Insurer: Trupanion

By: Catherine

Useful
February 08, 2020

Trupanion was the only insurance for me.

Trupanion is Great my vet sends in my paper work before I leave the office and within a week I get my 90% put right back in my checking account.

Insurer: Trupanion

By: Peter

Useful
February 08, 2020

Excellent

Quick response and payment

Insurer: Trupanion Canada

By: Marievel

Useful
February 08, 2020

Trupanion helped save my dog's life!!

Trupanion has been a life-saver! Money now does not play a role in treating my dog for PLN which was diagnosed back in June 2019. The medications and frequent lab work required for treatment adds up very quickly but since Trupanion's claims process and reimbursement is so easy I never have to worry.

Insurer: Trupanion

By: Kelsey

Useful
February 08, 2020

reimbursements value is a joke

reimbursements value is a joke

Insurer: Trupanion

By: Ron

Useful
February 08, 2020

Easy as 1,2,3 Thank You.

My Pets insurance was simply taken care of between You and my pets Dr.

Insurer: Trupanion

By: Norman

Useful
February 08, 2020

Fast and easy

Easy and fast claim process. Just upload a copy of the receipt and they will come back with explanation of items covered. Then wait for check in the mail. I've sent claims for my 10 yr old lab/pit mix, claims experience was pain free.

Insurer: Trupanion

By: Lilibeth

Useful
February 08, 2020

Easy

Very easy!!! All payment goes through the vet, never out of pocket or sending receipts in for reimbursement!

Insurer: Trupanion Canada

By: Cathy/Pat

Useful

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