Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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It is easy to work with Trupanion!
It is easy to work with Trupanion!! My vet sends my Bill's directly to Trupanion and within just a few days Trupanions portion is deposited directly into my bank account ?? no extra work on my part. The couple of times I did have a question it was easy to reach and speak to a representative and my questions were answered quickly. Everyone I have talk to was very professional and caring ?? I highly recommend Trupanion to any pet owner
Insurer: Trupanion
By: Lynne
SUPER EASY claims
It is always easy. Now that I upload bills and receive payments into my bank account it is SUPER EASY. Thank you Trupanion
Insurer: Trupanion
By: Eileen
Abigail, Golden Doodle surgery.
Fast claim payment for an online submission.
Insurer: Trupanion
By: Catherine
Trupanion was the only insurance for me.
Trupanion is Great my vet sends in my paper work before I leave the office and within a week I get my 90% put right back in my checking account.
Insurer: Trupanion
By: Peter
Excellent
Quick response and payment
Insurer: Trupanion Canada
By: Marievel
Trupanion helped save my dog's life!!
Trupanion has been a life-saver! Money now does not play a role in treating my dog for PLN which was diagnosed back in June 2019. The medications and frequent lab work required for treatment adds up very quickly but since Trupanion's claims process and reimbursement is so easy I never have to worry.
Insurer: Trupanion
By: Kelsey
reimbursements value is a joke
reimbursements value is a joke
Insurer: Trupanion
By: Ron
Easy as 1,2,3 Thank You.
My Pets insurance was simply taken care of between You and my pets Dr.
Insurer: Trupanion
By: Norman
Fast and easy
Easy and fast claim process. Just upload a copy of the receipt and they will come back with explanation of items covered. Then wait for check in the mail. I've sent claims for my 10 yr old lab/pit mix, claims experience was pain free.
Insurer: Trupanion
By: Lilibeth
Easy
Very easy!!! All payment goes through the vet, never out of pocket or sending receipts in for reimbursement!
Insurer: Trupanion Canada
By: Cathy/Pat