Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


September 18, 2019

Helpful and Easy to Use

Once I understood how to send in the receipts, Trupanion made the entire experience easy. It is really one click of a button to submit a claim and checks were sent directly back to me.

Insurer: Trupanion

By: Stephanie

Useful
September 18, 2019

This insurance is worth it!

The submittal process was simple and I got the check quickly. Thank you!

Insurer: Trupanion

By: Susie

Useful
September 18, 2019

Dempsey's Medical Insurance

Very prompt approval and payment for submitted claims

Insurer: Trupanion

By: John

Useful
September 18, 2019

Great Pet Insurance Company

Always prompt with claim review and payment remission.

Insurer: Trupanion

By: Gail

Useful
September 18, 2019

TRUPANION IS TOP-NOTCH!!!!

All of my experiences have been topnotch!!! Fast response and fast reimbursement!!!! Don't have to call very often but if I do, super friendly people!!! I am always telling my animal loving friends they should get Trupanion!!!

Insurer: Trupanion

By: Karen

Useful
September 18, 2019

Great Service

Simple filing process always quick with a response and reimbursement. Best value for the money for pet insurance.

Insurer: Trupanion

By: Megan

Useful
September 18, 2019

Fast Response

My Vet billed Trupanion for me while I waited at the office, and the claim went through very quickly.

Insurer: Trupanion

By: Shirley

Useful
September 17, 2019

One less thing to worry about

Simple, no fuss procedure to make claim and prompt payment

Insurer: Trupanion Canada

By: Rachel

Useful
September 16, 2019

Thank you, Healthy Paws!

My dog ingested a toxin and visited two different specialists for care. Healthy Paws was quick to process the two claims reimburse me for 90% of the costs after the deductible kicked in. Submitting each claim was simple and getting reimbursed was even easier - their direct deposit appeared within 24 hours of each claim being processed. I couldn’t be happier with Healthy Paws!

Insurer: Healthy Paws

By: Jeannette

Useful
September 16, 2019

Claim process is easy and payment is received quickly.

The claim process is very easy and I have the payments sent directly to my checking account. My vet asked what insurance we have after hearing all my excellent reviews and said she will recommend Nationwide to clients who ask about insurance for their pets. I have always had excellent customer service and payments are made within 30 days. Thank you, Nationwide.

Insurer: Nationwide

By: Laurie

Useful

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