Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


September 19, 2019

Had great experiences with Nationwide covering my pet.

My young dog is well taken care of with nationwide its an easy claim form and they are very prompt with their reimbursement.

Insurer: Nationwide

By: Bryan

Useful
September 19, 2019

Great - Thank you

Very easy to view and submit documents - communicated clearly about time(s) they could need for claims processing - pleased with the entire process. Thanks!

Insurer: Nationwide

By: Nathan

Useful
September 19, 2019

Easy and Convenient Claims submittal process

Use mobile app to easily submit claims. App allows you to take picture of your receipts and quickly add to your claim. Claims are process in 10 days or less via check or direct deposit. I’ve used check and received it quickly. Great experience and service.

Insurer: Healthy Paws

By: Kristy

Useful
September 19, 2019

Fantastic insurance! Simple, fast, and no hassle processing claims

I love this insurance! They make everything simple, no hassle, and everything is processed very quickly without any issues. To me, you cannot get better than that!

Insurer: Nationwide

By: Julie

Useful
September 19, 2019

Great Pet Insurance

Submission of claim is very easy (done through the website). Must be able to scan in documentation, or attach pdf file. Review of claim is quick, with good explanation of benefits. For amount of coverage, I feel the pricing is very reasonable.

Insurer: Figo

By: Chuck

Useful
September 19, 2019

Nationwide Pet Insurance has done right by my cats!

For the most part I have not had any issues with Nationwide Pet Insurance. I use VitusVet to submit my claims and now Nationwide offers electronic checks for reimbursement of claims so do not have to wait for checks.

Insurer: Nationwide

By: Debbie

Useful
September 19, 2019

Stress Free Process

Claims process is so simple, payment is fast. I am satisfied customer!

Insurer: Nationwide

By: Ellen

Useful
September 19, 2019

Easy and great value

The whole claim submission process is super easy and fast with Nationwide. I was thrilled to get so much money back after my dog's dental cleaning, which was quite pricey. Highly recommend Nationwide.

Insurer: Nationwide

By: Jennifer

Useful
September 19, 2019

I am so happy with my pet insurance

This policy gives me peace of mind and I am very happy with the ease of submitting claims and receiving payments.

Insurer: Nationwide

By: Margie

Useful
September 19, 2019

Friendly and responsive

They have been responsive and very helpful with answers and questions, Easy submissions and quick reimbursment.

Insurer: Figo

By: J

Useful

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