Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Claims submission super easy
I have received a lot of help from Nationwide with any issues that arise. I had a complication involving my payroll deduction to pay my insurance, which never got resolved but the Nationwide agent assisted me in moving to another form of payment. The claims process is extremely easy through the app. Love this feature!
Insurer: Nationwide
By: Jessica
Thankful for quick reimbursement!
I recently submitted a large bill for my dog that just had surgery and expensive out of pocket charges. I'm grateful for the quick reimbursement payment from Nationwide so I can pay my credit card before it's due. I've been with them for over 12 years and recommend to anyone looking at pet insurance.
Insurer: Nationwide
By: Denise
Your deductible is really higher than what you think you're getting
I used Pets Best in the past for another dog. Back then, it was a fraction of what I'm paying now (less than 25% of what I'm paying for a young Labrador. This was a senior great Dane who should have been much more expensive). Maybe, the more something costs, the more you expect out of the service. My two most recent claims were my first with this young dog and I knew that they would go toward the deductible. What I didn't know (and what the company did not do in the past) was take a "co-insurance" out of my deductible. In other words, instead of, for example, putting my $100 vet bill toward my $500 deductible, they only put $80, since I selected an 80/20 plan. I've never in my life seen this done before. So, my $500 deductible is really a $600 deductible. It's dishonest, and I have no idea if this is even legal. We have my other dog on Hartsville. I may switch.
Insurer: Pets Best
By: Dawn
Great benefit
Once I had my online account set up the claim and payment process was so easy and fast.
Insurer: Nationwide
By: Ruth
Good experience with Trupanion
Easy to file a claim. Claim was processed quickly. Thanks!
Insurer: Trupanion
By: Janet
Great insurance!
It was an amazing experience5 minutes fo fill out the paperwork and just a few days to receive a payment. Thank you, Trupanion!
Insurer: Trupanion
By: Irina
so quick!
Oh my goodness, from the first phone call asking for approval for Lexi upcoming surgery and how quickly I received the money's back was great. Thank You. Wish more company's were this quick
Insurer: Trupanion Canada
By: Katharine
Best thing I ever did was insure my furbabies with Nationwide
I highly recommend Nationwide to anyone out there who has pets and is concerned about the high cost of health care. Boom Boom recently had a bladder infection and I was reimbursed all but the deductible. I never have a problem taking my furbabies to the vet when needed for medical care because Nationwide has always paid promptly and this is important to someone who is on a budget. Thank you Nationwide for helping me take care of my precious furbabies. health needs.
Insurer: Nationwide
By: Catherine
Five star rating
This insurance is worth every penny. Mo hidden exemptions, ease of filing, quick turn around on reimbursements, and the coverage is excellent. So glad I put insurance on Titan. Thank you Nationwide.
Insurer: Nationwide
By: Rhonda
A client for life
It was awful enough to hear the vet tell use out male Savannah cat Leto had a complete blockage and unable to urinate it returned again and we had to go with a surgical correction. Having to worry about the bill would have made this so much more stressful. Nationwide has our business and thanks.
Insurer: Nationwide
By: Will