Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


October 30, 2019

Amazing! How have I lived without pet insurance?

Simply amazing. I am so pleased with the ease of use with Nationwide. Submitting claims, quick response. I truly don’t know how I managed without it. Would pay for it all over again if I had to

Insurer: Nationwide

By: Nicole

Useful
October 30, 2019

Priceless

My Gracie has had a rough couple of months medically and I would be completely lost without her Nationwide medical plan. It is wonderful that all I have to worry about is doing whatever is needed to make well again, not trying to figure out how to pay her bills. Plus with the very quick claim turnaround, I have been receiving my reimbursement even before the credit card bill comes.

Insurer: Nationwide

By: Robin

Useful
October 30, 2019

GREAT SERVICE!

EXCELLENT TURNAROUND TIME ON CLAIMS AND COVERAGE OF CLAIMS. OUR CHERISHED HAZEL HAD A SEIZURE AND THEN NEEDED SURGERY AND WE TURNED IN A SURGERY ESTIMATE AND WE HEARD BACK WITHIN 24 HOURS THAT IT WAS COVERED! THANK YOU ASPCA!

Insurer: ASPCA

By: THOMAS

Useful
October 30, 2019

Best Claims Service

My puppy most recently tore is dewclaw and had to see the vet! I was able to file my claim on my mobile phone the day we saw the vet! And I'm pretty sure I had payment from Nationwide to reimburse me within the next day or two! Pleasantly surprised at the consistent speed at which they acknowledge and process claims. I also find it so sweet that they send personalized notes out to check on my pet after a claim has been made.

Insurer: Nationwide

By: Jen

Useful
October 30, 2019

Fantastic Insurance

We couldn't be happier with the insurance we got from Nationwide. Easy & Quick to file a claim from my phone and quick electronic payment received.

Insurer: Nationwide

By: Toni

Useful
October 30, 2019

I recommend Nationwide to everyone

I changed to Nationwide several years ago and I am very happy. I do the claims on the app and the claim is processed quickly and without problems. Thank you!

Insurer: Nationwide

By: Sherry

Useful
October 30, 2019

Easy claim processing

Since I am low-tech, I sent my claim by snail mail; but PetsBest processed it quickly and notified me of the outcome via my email. I am pleased with my choice of PetsBest pet insurance for my sweet Daisy.

Insurer: Pets Best

By: Lisa

Useful
October 30, 2019

The best and easiest Pet Insurance by far!

ASPCA provided a great rate and great coverage for our 10 year old black cat Dayo Uhuru. Dayo Uhuru had to go through many medical tests and veterinary visits including an ultrasound, an endoscopy and a PARR DNA tests in order to rule out lymphoma cancer. To complete all the tests we racked up $5500+ in veterinary bills and if he was not covered by ASPCA, it would have been difficult to afford the level of care he received. Our policy had a $500 deductible with 90% coverage on all bills after that. We placed our claims easily through the website and we received our payments through direct deposits into our account. The whole process was painless and quick (usually less than 10 days to get the claims completed) and true to their word, ASPCA covered nearly $4,500 of our bills. They even called in to check on how Dayo was doing after the test results came in. And the results were great, since Dayo Uhuru tested negative for cancer. That was a big relief and we were all glad that his health coverage enabled us to confirm the results. I've rarely encountered such great service from a pet insurance company and we were so glad to know that we can rely on ASPCA to help cover our needs for Dayo Uhuru. Thank you ASPCA Pet Insurance!!

Insurer: ASPCA

By: Juan

Useful
October 29, 2019

Fast claims, reliable service

I’ve never had a problem with Nationwide. The terms of coverage are clear and claim processing is quick and easy. I have claim reimbursements sent directly to my bank account. Simple, fast!

Insurer: Nationwide

By: Diane

Useful
October 29, 2019

Easy to file a claim and quick payment

Vet was very familiar with Embrace and completed the form and sent in our behalf. Had a check in less then a week from date of service!

Insurer: Embrace

By: Christy

Useful

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