Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,057 total


June 29, 2020

Thankful for pet insurance

My 6 year old Golden, Sandy, has had a very tough go of it. First she needed a lump on her paw removed and tested for cancer. After it was found to be cancerous, my vet needed to go back in and make sure she got it all. This included removing a toe. The recovery from toe removal has proven much harder than anticipated and she has needed several bandage changes/treatment for infection. My Nationwide plan has covered EVERYTHING and I could not be more grateful. This could have easily become a situation where I needed to make decisions based on $, but having the Major Medical Plan has allowed me to focus on Sandy and her healing without worrying about the cost of what has become many visits to the vet. Thank you Nationwide!! You have truly been on my side throughout this very difficult time.

Insurer: Nationwide

By: Amelia

Useful
June 29, 2020

Love this insurance program!!!

This program is simply the best! Certainly easier than human health insurance. Easy forms, quick reimbursement and multi-pet discount. Also, we get it through a program offered by my spouse's employer.

Insurer: Nationwide

By: Kate

Useful
June 29, 2020

Prompt

Recieved check in mail about 3 weeks after claim. Covered 135.00 of the 150.00 vet bill

Insurer: Nationwide

By: Vicki

Useful
June 29, 2020

Quick and painless

The claim took a matter of minutes. I received payment with a few days. If only human medical claims could be this easy! Definitely recommended.

Insurer: Nationwide

By: Ryan

Useful
June 29, 2020

Easy claims process

The process of submitting the claim online was very easy I just scanned in the bill and attached it to the request. once the claim was submitted it took about four days for approval and the money to be transferred electronically. I was very pleased with how everything worked out. Having this policy gives me some peace of mind that my girl will have the best care available.

Insurer: Nationwide

By: Ethan

Useful
June 29, 2020

Quick reimbursement with no hassles

Each and every time I have submitted a claim over the 10 years my dog has been covered by Trupanion, Trupanion has quickly reimbursed me without any issue. Love them!

Insurer: Trupanion

By: Kathie

Useful
June 29, 2020

Easy working with Trupanion

good communication and turn around in payment so far

Insurer: Trupanion

By: Michele

Useful
June 29, 2020

THANKFUL

After my vet sent the info to Trupanion they were very quick to have the money deposited to my account. THANK YOU Trupanion!

Insurer: Trupanion Canada

By: Garth

Useful
June 28, 2020

Easy processing

Everything was so easy and fast submitting a claim and receiving the payback. Thank you for the easy service.

Insurer: Nationwide

By: Hilal

Useful
June 28, 2020

Emergency visit.

I liked that the hospital I visited with my pet processed the claim directly. I didn't have to wait long to get my bill with the portion payed by the insurance.

Insurer: Trupanion

By: Maricarmen

Useful

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