Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


November 02, 2019

Wellness claim

Simple claim process. Take a picture of the receipt, upload on the app, get reimburse in about 7 days. Money directly into bank account.

Insurer: Pets Best

By: Lixin

Useful
November 01, 2019

Cocoa is doing much better.

The claim submission process is convenient. The processing period for my claims are fast and the direct deposit option is very accommodating.

Insurer: Nationwide

By: Sonjia

Useful
November 01, 2019

Quick response, courteous, fast pay

Staff is courteous. Easy claim reporting, timely response and payment

Insurer: Nationwide

By: Tina

Useful
November 01, 2019

If I have a dog, I have Healthy Paws Insurance

My dog has had a rough first 3 years. I signed up for Healthy Paws the week I adopted my dog Dex & it turned out to be the best thing I ever did. Dex started showing signs of pain shortly after he came home. Thanks to Healthy Paws I have been able to get him tested, diagnosed & treated for his discospondylitis. This has been extremely expensive & I am not sure I would have been able to get Dex the treatment he needed without insurance. He has since started to get better & is so happy & the healthiest he has ever been. I truly don't know where I or Dex would be without Healthy Paws. They have been there every step of the way & I can't thank them enough.

Insurer: Healthy Paws

By: Carol

Useful
November 01, 2019

How you’re doing

I’m happy to have my pet insurance through Nationwide. It is so simple to file a claim and the remittance is so quick.

Insurer: Nationwide

By: Marcy

Useful
November 01, 2019

Quick and easy Claim process

The claim process was super easy and the reimbursement time was extremely fast!

Insurer: Nationwide

By: Randall

Useful
November 01, 2019

It's there for you especially when the unexpected happens

I'm very thankful that my pet has this insurance. Although the monthly premium seems high it has helped me by reimbursing me for much of the cost of my dogs health issues and several hospitalizations along with his wellness visits. They make it very easy to file a claim and my reimbursements are handled promptly. I always recommend to all new pet owners to contact Nationwide to get insurance right away.

Insurer: Nationwide

By: Christine

Useful
November 01, 2019

The best Health Insurance for pets

I am very happy I chose Healthy Paws as pets Insurance. My dog had GI Surgery. After surgery he had to stay in the hospital for one night of observation. The total cost was 3200$. Healthy Paws covered everything. The claim process was very easy and quick. They deposited the money in my account in a few days. I highly recommend it to everyone.

Insurer: Healthy Paws

By: Lorena

Useful
November 01, 2019

Quick and easy process!

The process to start a claim couldn’t be easier. I was able to complete this on my phone in 5 minutes. I was reimbursed in 2 weeks via direct deposit. I recommend ASPCA pet insurance to anybody and everybody.

Insurer: ASPCA

By: Amanda

Useful
November 01, 2019

Best pet ins.

So easy to file Quick response time and claim payment! Thanks!

Insurer: Pets Best

By: Julie

Useful

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