Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


March 25, 2020

Nationwide is like extended family in these difficult times

The coverage provided, the ease of claim submission, the speed of response, the personal contact - makes Nationwide the best.

Insurer: Nationwide

By: Joanna

Useful
March 25, 2020

Great

Easy way to submit claim. Well informed of claim status during review. Ease of payment.

Insurer: Nationwide

By: Julie

Useful
March 25, 2020

Very happy!

My dog had major unexpected dental issues - it was SO nice to know we were covered. I submitted the claim using the new app, and got paid electronically. So easy!!

Insurer: Nationwide

By: Michelle

Useful
March 25, 2020

Easy Peasy

Just a few clicks and a snap on the app and BOOM, claim submitted. Reimbursement time is fast as well.

Insurer: Nationwide

By: Brian

Useful
March 25, 2020

Fast Response

Received reimbursement check about one week after I submitted the claim. Insurance covered 90% of cost for health check up, vaccinations, heart worm, flea & tick meds.

Insurer: Nationwide

By: Rob

Useful
March 25, 2020

Very easy and pleasant process

It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.

Insurer: Spot Canada

By: Irma

Useful
March 25, 2020

Everything was simple efficient and quick.

Everything was simple, efficient and quick. No problems.

Insurer: Trupanion Canada

By: Nancy

Useful
March 25, 2020

Very easy and pleasant process

It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.

Insurer: Spot

By: Irma

Useful
March 25, 2020

Because in light of current events I feel the outcome was terrible.

Because in light of current events I feel the outcome was terrible. I will have to call back again unfortunately and there is not enough time or energy to go around presently I am in quarantine and need my rest. To worry about extending my payment date again in ridiculous under the circumstance.

Insurer: Trupanion

By: Andrea

Useful
March 25, 2020

Still Awesome

Trupanion continues to be the best investment, especially for our oldest Gracie. Direct billing through our vet makes it so I literally don't do anything but care for her.

Insurer: Trupanion

By: Angela

Useful

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