Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


November 11, 2019

The Best!

We have been with Nationwide for 2 years and they have been the best. Filing a claim is easy, payment is prompt.

Insurer: Nationwide

By: Cynthia

Useful
November 11, 2019

Been using Pets Best for a year now with no complaints

After having Pets Best for a year I'm still happy with the insurance. Their app makes things like checking policy docs and claim status, submitting claims, and changing account and pet info very easy. Most of my claims have been processed within a week or two with direct deposit. They have always been very responsive to my emails with questions about claims. Overall I'm impressed with Pets Best and feel it's been worth it for my mini aussie.

Insurer: Pets Best

By: Mike

Useful
November 11, 2019

Could have been faster

Would like to see more expedient payment

Insurer: Pets Best

By: Alexa

Useful
November 11, 2019

Impressed with prompt payment

My sweet Persians and I have been with Pet's Best for near 10 years now. I'm most impressed with the prompt payment. For me, the returns far outweigh the premiums.

Insurer: Pets Best

By: Barbara

Useful
November 10, 2019

Love your service!

this is my first time utilizing a pet insurance plan. I love how easy it is to make a claim. Payments are made quickly and I couldn't be more pleased!

Insurer: Pets Best

By: Micki

Useful
November 10, 2019

Great Insurance

I have two puppies. One puppy is mischievous and always in to everything. We have had to go to the veterinarian multiple times. When I submitted the bills to the insurance company, they kept me informed of the process and were prompt paying the bills.

Insurer: Pets Best

By: Debra

Useful
November 10, 2019

So Easy & So Quick!

The claim process was so simple and the payment came so quickly! Wish my own health insurance worked like this!

Insurer: Pets Best

By: Beth

Useful
November 09, 2019

Claim Process

The claim submission process has gotten much easier and I love the Chase pay/reimbursement

Insurer: Nationwide

By: Kim

Useful
November 09, 2019

Can always count on Nationwide!

Appreciate how seamless the claim and payment process is. Our doodle loves fabric, this time she actually ate part of her bedding and couldn't pass it on her own :-( Thank GOD we had coverage. She has healed and is doing fantastic! No more fabric around our Daisy doodle! Thank you Nationwide for putting our mind at ease.

Insurer: Nationwide

By: Lana

Useful
November 09, 2019

Unplanned vet expenses can be financially devastating.

My Schnauzer has had two health events that could have been very costly. Thanks to Nationwide she is healthy happy and so am I . Payments were made quickly and I didn't have to jump through complcated hoops to put in aclaim. I always recommend Nationwide. My sweet 14 year old Bouvier recently passed over the rainbow bridge. Throughout her life she was well taken care of with the help of Nationwide. Thank you.

Insurer: Nationwide

By: Debra

Useful

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