Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


March 27, 2020

Very convenient and coverage is great

I compared a lot of different pet insurances and this was an extremely reliable price and so far I have been reimbursed for all fees with the exception of the deductible. The claims are very easy to submit and the turnaround time is very fast to when I submit a claim to when I receive my reimbursement. There is also an option to just link your bank account to receive the money electronically which is fast and convenient. I am very happy with the customer service I have received.

Insurer: Nationwide

By: Kayley

Useful
March 27, 2020

So easy to file a claim and refunded promptly.

The company is so easy to deal with and I couldn't be happier with how fast they processed and refunded my claim. They were great I highly recommend them.

Insurer: Nationwide

By: Susan

Useful
March 27, 2020

Xxxx

Excellent company, Premiums paid quickly

Insurer: Nationwide

By: TRACY

Useful
March 27, 2020

Really good pet insurance

Very prompt processing..

Insurer: Trupanion

By: Susan

Useful
March 27, 2020

Very prompt refund.

Very prompt refund. Thanks

Insurer: Trupanion Canada

By: Florence

Useful
March 27, 2020

Very timely

Always quick to review claims and send checks when appropriate.

Insurer: Trupanion

By: Pam

Useful
March 27, 2020

These guys are great!

Always timely with payments and very friendly whenever I need to call.

Insurer: Trupanion

By: Rebecca

Useful
March 27, 2020

please pet owner

paid in for many years, but Trupanion quickly and efficiently reimbursed us for our dog's veterinary bills

Insurer: Trupanion

By: Michele

Useful
March 27, 2020

Great work, Trupanion!

Quick and easy process. Thank you!

Insurer: Trupanion

By: Laurie

Useful
March 27, 2020

Finnigan's Trupanion Experience

Extremely prompt processing of our claims with direct deposit.

Insurer: Trupanion Canada

By: Natalie

Useful

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