Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Vet Checkup for Cora
On 10/25 took Cora to my vet for checkup after adoption from shelter on 10/9, and visit to emergency clinic on 10/10. Because of that visit I purchased Pets Best insurance to cover future expenses. To my surprise and very happy that Pets Best reimbursed the majority of my total cost that included office visit and prescribed meds. I purchased a plan that covers teeth cleaning, a wise decision since this is something Cora will need due to her being a stray. On-line claim processing was easy and quick.
Insurer: Pets Best
By: Beverly
Benefits processing
I have filed 2 claims. The first I received my payment in about a week. The second, I received a response in about 2 weeks. You all are a great company. Everything is processed and explained in a concise, professional manner. I am very happy and will be a customer for life.
Insurer: Pets Best
By: Judy
Fast and easy process
This was my first time using the insurance claim for my Tyson when I had to take him to the vet after he became ill. He is now doing a lot better. The process of submitting my claim was easy and fast I saved a lot of money.
Insurer: Nationwide
By: Mary
Easy peezy
It’s great to know we could have help with the cost of having Baby spayed. I turned in the receipts and we were paid about a week or so later. Thanks for making that a painless and easy process!
Insurer: Nationwide
By: Inez
Thank you Nationwide for helping me take better care of my Pet!
Nationwide makes it easy to put in a claim and get reimbursed quickly with a direct deposit to my bank account. No waiting for checks to come in the mail or long processing claims. They update me throughout the process. I would highly recommend them for your pet insurance needs.
Insurer: Nationwide
By: Maria
Amazing
Highly recommend Nationwide. The ease of submitting invoices through an app really make it convenient. Reimbursement are done in a timely manner
Insurer: Nationwide
By: Larry
Very quick reimbursement with auto deposit-
As long as you can scan and email your bills and vet notes, the follow up and reimbursement due is excellent.
Insurer: Nationwide
By: Elaine
I wish medical insurance was this easy
The claims process was easy and simple. I was so pleased with the turn around time for processing and the actual claim payout. This made my pets unexpected injury which was so stressful that much easier to deal with since I didn’t know how I would afford the cost.
Insurer: Nationwide
By: Tara
Ease of doing business
I never even have to contact them. The vet submits, I get emails throughout the claim process and then reimbursement. Now if only Human medical claims could be so easy!
Insurer: Nationwide
By: Christian
Very happy with my insurance options and the reimbursement process, so easy!
Insurance options are excellent and the process for reimbursement is a breeze!!
Insurer: Nationwide
By: Alyssa