Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 01, 2020

Trupanion Rocks

Always quick and easy

Insurer: Trupanion

By: Toni

Useful
January 01, 2020

Super easy

So easy to submit and love the automatic deposit. Super fast. Thank you!

Insurer: Trupanion

By: Jackie

Useful
January 01, 2020

Trupanion saved our Flynn!

Trupanion has come through yet again! Having this insurance has literally saved our dog's life. Twice. Because of Trupanion, we were able to approve treatment we never would have able to afford on our own. Trupanion made it so we did not have make that difficult decision many pet owners have had to make because treatment was cost prohibitive. On top of that, the process of filing a claim is super easy and, with direct deposit, we are reimbursed in a very timely fashion. We have already told anyone who will listen how happy we are with Trupanion! Thank you!

Insurer: Trupanion

By: Jessica

Useful
January 01, 2020

10 years and counting.

Our precious puppy is now almost 11. We had never even considered pet insurance for my other 6 dogs throughout my lifetime, until we got this new puppy. Presented in 2009, we signed up,and have never looked back. Service is prompt. Coordination with our vet is easy. Payment is almost immediate. They were there for her immunity and skin issues. Her rare fungal infection that almost took her life. Her dental complications. And now into her senior years, whatever that will hold for us. Trupanion - the truest care companion for your pet companion!

Insurer: Trupanion Canada

By: Sheryl

Useful
January 01, 2020

Best insurance

Really quick and pain free

Insurer: Trupanion Canada

By: Susanna

Useful
December 31, 2019

Difficult to do

Very nice employees and my check is sent to me more quickly now.

Insurer: Trupanion

By: Selma

Useful
December 31, 2019

Excellent service.

Excellent service. Friendly people. Fulfilled their payment obligations as stated.

Insurer: Trupanion

By: Michael

Useful
December 30, 2019

Great Company

Very efficient and pays quickly

Insurer: Trupanion

By: JAY

Useful
December 30, 2019

Great Company

Trupanion paid our claim quickly and the customer service was stellar

Insurer: Trupanion

By: Dennis

Useful
December 30, 2019

I didn't like I was charged $35 for changing a current pet to a new account for payment purposes.

I didn't like I was charged $35 for changing a current pet to a new account for payment purposes.

Insurer: Trupanion

By: Joe

Useful

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