Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Jan Hauer
It works really well to have the Animal Hospital bill you, and the reimbursement appear in my checking account. I need to go back and submit the invoices where we did not ask the hospital to bill you. Thanks.
Insurer: Trupanion
By: Jan
Recommend to any pet owner.
Simple to use: vet entered the dogs service and trupanion sent back the insurance covered charge. No time or effort on my part.
Insurer: Trupanion
By: Dennis
My dog has allergy issues - found a good plan for her
I have two dogs, one with major allergies issues, and decided to look into pet insurance for all of her medical expenses. When I went to the Spot Pet Insurance website, I was surprised at how easy it was to use their quote tool and how quickly I got a quote. Their plans were solid and I decided on one that worked for my dog. Highly recommend!
Insurer: Spot
By: Stephanie
Hassle free experience
Can't believe how simple your process was and how quickly you turned the payment around. Thank you!
Insurer: Trupanion
By: Scott
A very fast and smooth process.
Extremely smooth process. Very happy.
Insurer: Trupanion
By: Jean
Had Trupanion with our last dog.
Had Trupanion with our last dog. Always had a prompt email when we filed a claim. Prompt payment. Very friendly staff.
Insurer: Trupanion
By: Daphne
DO NOT BUY/BUYER BEWARE
OMG, you will not get reimbursed without having paid for services that you cannot receive back from this company. I pay over 100 dollars a month for pet insurance through this company. You would think that they could find a real excuse for why they cannot process your claim instead of send an auto-reply out. However, you know what they can do exceptionally well? CHARGE YOU ON TIME. Go with another company or no insurance at all because this is a scam.
Insurer: Pets Best
By: Jasoleil
Excellent Service!
The entire process from submitting invoices, to receiving status updates and finally, the reimbursements appearing in my bank account, was smooth and efficient. I am extremely satisfied and will recommend your company to all my friends and family.
Insurer: Trupanion
By: David