Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 10, 2020

Would have been hire but was late for a payment once in many years and was sent a threatening registerd letter.

Would have been hire but was late for a payment once in many years and was sent a threatening registerd letter.

Insurer: Trupanion Canada

By:

Useful
January 10, 2020

The cost is worth it!

The cost is worth it! When my cat had a terrible reaction to a set of vaccinations, submitting to the insurance was incredibly easy and if I ever had a question, the phone call representatives were always friendly and helpful. Any concerns are always addressed and followed up on. I am very happy with my experience thus far.

Insurer: Trupanion

By: Natalie

Useful
January 10, 2020

Procedure approval was immediate and complete.

Procedure approval was immediate and complete. I didn't have to think about money and could focus on my pet. Thank you!

Insurer: Trupanion

By: Michael

Useful
January 10, 2020

I think u all r wonderful u pay fast never any problems

I think u all r wonderful u pay fast never any problems

Insurer: Trupanion

By: charlotte

Useful
January 10, 2020

Matt was great on the phone and made the enrollment process easy.

Matt was great on the phone and made the enrollment process easy. Trupanion came highly recommended by volunteers from GRRSN which I recently started volunteering with them

Insurer: Trupanion

By: Eva

Useful
January 10, 2020

You are prompt answering .

You are prompt answering ... prompt paying... Helpful on the phone... winderful

Insurer: Trupanion

By: Carol

Useful
January 10, 2020

Covered my claim and got back to me very quickly

Covered my claim and got back to me very quickly

Insurer: Trupanion Canada

By: Stephanie

Useful
January 10, 2020

It is a good insurance for pets.

It is a good insurance for pets. However, there is a bump in the road when it comes to paying the deductible if you need to take your pet to a vet in the US. The deductible on the Canadian policy is CAD but I had to pay the deductible in Florida in USD so am trying to recoup the difference.

Insurer: Trupanion Canada

By: Barb

Useful
January 09, 2020

Fantastic Pet Insurance Company

I was referred to Healthy Paws by someone I trusted when it came to the health and welfare of my dog Jack. And I have recommended Healthy Paws to every pet parent. I’m a dog trainer and have a dog rescue and one of the topics I cover with them is securing health insurance for their beloved pets. Healthy Paws makes it so simple to send in your claims and the turnaround for reimbursement is amazing. Highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Michele

Useful
January 09, 2020

Great service and easy filing

I was very impressed with the help I received and the ease in filing a claim with the ASPCA accident insurance. It was easy to upload the information necessary for the claim and within two weeks, everything was processed and a check was on the way. I definitely recommend this coverage.

Insurer: ASPCA

By: Kathleen

Useful

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