Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 11, 2020

Easy Transaction

Easy transaction....all the work done by Vet and Trupanion.

Insurer: Trupanion

By: Gary

Useful
January 11, 2020

Quick and efficient as always!

Quick and efficient, as always! thanks.....

Insurer: Trupanion

By: Shelley

Useful
January 11, 2020

Easy and friendly

Easy and friendly

Insurer: Trupanion

By: Mary

Useful
January 11, 2020

Linda D. Pleasanton, CA

Trupanion always confirms receipt of my claims right away, and are super speedy in fulfilling them as well. I love the email invoice I receive, breaking down the items paid with percent covered. Also, whenever I've needed to speak with an actual representative over the phone, as when my dog first became ill, they were very helpful and answered my questions right away.

Insurer: Trupanion

By: Linda

Useful
January 11, 2020

Great Insurance!

I always hear back about my claims very quickly, and get reimbursed very quickly! I recommend Trupanion to everyone I know!

Insurer: Trupanion Canada

By: Christine

Useful
January 10, 2020

Healthy Paws is the Best!

Healthy Paws is a wonderful insurance company. The premiums are very reasonable, but expect them to go up slightly every year. They make the process of submitting a claim quick and easy. My dog had emergency surgery and ended up hospitalized for many days after as she did not recover well. They reviewed and covered everything that was supposed to be covered by my policy without any hold ups or having to call and argue about coverage. They upstanding and I couldn't be happier with my experience. Thank you Healthy Paws, for letting us focus on our sweet pup during a very scary time!

Insurer: Healthy Paws

By: Erica

Useful
January 10, 2020

Excellent Insurance

Our dogs have been insured via HealthyPaws pet insurance for over 5 years. If you do your research, you will find this company writes their policies with very comprehensive coverage. They make filing claims easy and painless as well as paying those claims covered in a very timely manner. They have a claims payment option for direct deposit into your bank account and have recently improved that service even though it was very efficient before the improvement. They also have an auto pay option for premium payment which we take full advantage of to eliminate any potential late payment problems. All in all, a great company to work with and we feel very safe having our two dogs covered by such a strong company.

Insurer: Healthy Paws

By: Patti

Useful
January 10, 2020

Best pet insurance!

Love their app and they process claims super fast.

Insurer: Figo

By: Katrina

Useful
January 10, 2020

Would have been hire but was late for a payment once in many years and was sent a threatening registerd letter.

Would have been hire but was late for a payment once in many years and was sent a threatening registerd letter.

Insurer: Trupanion Canada

By:

Useful
January 10, 2020

The cost is worth it!

The cost is worth it! When my cat had a terrible reaction to a set of vaccinations, submitting to the insurance was incredibly easy and if I ever had a question, the phone call representatives were always friendly and helpful. Any concerns are always addressed and followed up on. I am very happy with my experience thus far.

Insurer: Trupanion

By: Natalie

Useful

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