Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


May 15, 2020

Getting this pet insurance was the smartest decision we made.

Getting this pet insurance was the smartest decision we made. When the vet didnt claim straight to Trupanion, we got our reimbursement within the week. Then the claims are billed directly and it is easy and fast. They are always in contact with us updating any news. We simply love it.

Insurer: Trupanion Canada

By: Rosario

Useful
May 15, 2020

Pet Insurance WELL WORTH THE $

As always, I am shocked at how quickly you process the claim and the money shows up in my bank account. This is our 4th dog and I wish I had insurance on all of them, well worth the $. Our doggie has contracted which looks like a lifetime disease of Valley fever and the medicine costs a lot but with insurance we pay 10% after the quick reimbursement. I tell everyone about your company!

Insurer: Trupanion

By: Gene

Useful
May 15, 2020

The Absolute Best!!!!

You are probably the most efficient insurance company I have ever dealt with. Immediately I get an email that my claim is being processed and then shortly thereafter a check. I do recommend you all the time, I also want to thank you for helping me to take such good care of my dog during these rough times.

Insurer: Trupanion

By: Pat

Useful
May 15, 2020

Love Trupanion

Always have an excellent experience with Trupanion. Pay what they should and promptly.

Insurer: Trupanion

By: Daneen

Useful
May 15, 2020

Easy claim and payment process.

Easy claim and payment process. Always helpful whenever I had to call. Have recommended to several people already!

Insurer: Trupanion

By: Mary

Useful
May 14, 2020

VPI MAKES IT EASY

I have been a client for over 15 years and I could not reccomend VPI more highly. There are lots of pet insurance companies to choose from these days, yet I have stayed with VPI. The process from vet visit to process a claim has been made so simple (on line). And the reimbursement is via direct deposit and usually within a week. I0 dog paw rating🐕

Insurer: Nationwide

By: Jill

Useful
May 14, 2020

So glad I got Nationwide pet insurance when I did!

My dog, Benji, was 4 months old when I signed him up for insurance (we have now had this insurance for 3 months). I'm so glad I got him covered early on. You just never know what might happen. When he was 5 months old he ate grapes and rushed him to the vet ($500+ bill) and then when he was 6 months old he was attacked by a German Shepard while we were walking ($800+ bill but thank goodness he was okay). It would have been hard to pay for everything had I not had the insurance. I submitted my claims and was surprised by how fast I was reimbursed (4-7 days). So far I am a happy customer!

Insurer: Nationwide

By: Charlyn

Useful
May 14, 2020

Claims are fast and easy

Making claims with Nationwide couldn’t be easier. I like that I can do everything online and the response time is speedy. I usually have a payment in my account in just a few days!

Insurer: Nationwide

By: Cory

Useful
May 14, 2020

good coverage

good coverage fast claim payment

Insurer: Nationwide

By: James

Useful
May 14, 2020

Quick turn around time

To put in the claim was easy. The turn around time was quick, and my reimbursement came in the mail pretty quick as well

Insurer: Nationwide

By: Maryann

Useful

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